Northstar Ford Calgary - Service Centre

Staff are great - I miss Honda The staff are very friendly and seem knowledgable. Service is quick. I'm not really sure why it costs $200 just to see what's wrong with a vehicle. I' The staff are very friendly and seem knowledgable. Service is quick. I'm not really sure why it costs $200 just to see what's wrong with a vehicle. I'm happy to know it was not a big deal, but seems overly expensive. Also got a quote for hinges on the rear glass of my Escape. It came in at more than 4x what I can get the same parts for online (even before the cost of installation). Sure, we expect parts to cost more from the dealer, but wow. I miss Honda service. They always washed my Odyssey. Would be nice if Ford would too. It's good for them to have gleaming vehicles coming off their lot and it makes customers feel good driving off that way. More

Service Centre That Doesn't Actually Fix Cars Brought my car in for a leaking tires (not punctured) and tearing sound in the wheel. They couldn't have cared less about the tires that were leaking Brought my car in for a leaking tires (not punctured) and tearing sound in the wheel. They couldn't have cared less about the tires that were leaking and that they actually had to fill up less than 24 hours after I filled them myself. The techs said they could hear the issued but did not know what it was then replaced a defective CV. The car still makes the same noises and the tires leak. Also found that they did not tighten all the bolts back up on my suspension which I'm really worried about because it could've been catastrophic. More

Very Good! Cassandra was an excellent to work with. She was able to achieve all my expectations. I will definitely return when my truck needs service again. Cassandra was an excellent to work with. She was able to achieve all my expectations. I will definitely return when my truck needs service again. More

Service Went for a regular service appointment. The service representative was did a very good job helping me. She also kept me informed of how my vehicle w Went for a regular service appointment. The service representative was did a very good job helping me. She also kept me informed of how my vehicle was doing throughout the day More

Great Servicr The service at North Star was great . I was greeted by friendly staff . Then texted a couple of times throughout service regarding my vehicle. My vehi The service at North Star was great . I was greeted by friendly staff . Then texted a couple of times throughout service regarding my vehicle. My vehicle service was quite and efficient More

Convenient and friendly service Last minute booking for service and was able to get a convenient time for my schedule. Friendly and informative reviewing the current and next require Last minute booking for service and was able to get a convenient time for my schedule. Friendly and informative reviewing the current and next required services. More

I can always expect good service from Northstar Although there are other Ford dealers closer to me, I continue to choose Northstar due to the quality of the service and employees. They are my deale Although there are other Ford dealers closer to me, I continue to choose Northstar due to the quality of the service and employees. They are my dealer of choice. More

Always kept in the loop I've always been impressed with how NorthStar Ford always keeps me aware of what is going on while me truck is there. They send texts telling me I'm n I've always been impressed with how NorthStar Ford always keeps me aware of what is going on while me truck is there. They send texts telling me I'm next in line, or call when an issue pops up. I'm never 'surprised' by anything. And I've never felt like they are trying to up sell me on something I don't necessarily need at that time. More

Excellent experience Real good service in all respects! One thing there was no prearranged or scheduled time for the shuttle and I had to arrange another ride! Real good service in all respects! One thing there was no prearranged or scheduled time for the shuttle and I had to arrange another ride! More

Great care I joined the Ford family one yr ago having purchased a low mileage 2016 Taurus Cassandra Walker has been very very helpful with my vehicle, by doing I joined the Ford family one yr ago having purchased a low mileage 2016 Taurus Cassandra Walker has been very very helpful with my vehicle, by doing a great job making sure i am satisfied with the work and giving me assurance that I am a valued customer. Ross Tomlinson More