Northstar Ford Calgary - Service Centre

Scheduled oil change Cassandra was very quick to attend to me when I arrived. Oil change was done earlier than expected. Cassandra is always friendly and explains servi Cassandra was very quick to attend to me when I arrived. Oil change was done earlier than expected. Cassandra is always friendly and explains service needed. More

Great service! My vehicle came back fully fixed - and clean! - as well as some suspension items identified in the shop that needed attention. Great attention to det My vehicle came back fully fixed - and clean! - as well as some suspension items identified in the shop that needed attention. Great attention to detail! More

Extremely helpful, as always This latest visit was somewhat of an emergency situation, and I was very happy with how Northstar tried to help out. I had issues while pulling our tr This latest visit was somewhat of an emergency situation, and I was very happy with how Northstar tried to help out. I had issues while pulling our trailer to go camping. And because I was out of town on a weekend, Brittany at Northstar contacted another Ford dealership, in another town, to explain the situation and to see if there was a chance they could take a look. While at a campsite in the mountains, I received calls and texts keeping me updated which kept my panic level low. More

Great Experience! Northstar Ford and their employees were exceptional in helping us identify and repair a few warranty issues as well as dealing with recalls. We had p Northstar Ford and their employees were exceptional in helping us identify and repair a few warranty issues as well as dealing with recalls. We had previously taken our truck to another dealer who passed off one of the problems as a faulty oil change by an outside company. We are now happy customers! More

Major routine service Brought my 2013 Edge in for a major service at 94000 km including oil change, spark plugs, transmission fluid. Added a request for brake inspection r Brought my 2013 Edge in for a major service at 94000 km including oil change, spark plugs, transmission fluid. Added a request for brake inspection regarding a concern. This was the last service under my prepaid Service Plan. More

Service The reason we keep coming back to Ford is because of Fiona Rea and the way she looks after our needs. Thanks for everything Fiona! The reason we keep coming back to Ford is because of Fiona Rea and the way she looks after our needs. Thanks for everything Fiona! More

Excellent Followup Service Our F350 needed an additional follow up appointment (wheel alignment) to complete the service program. Like our previous appointment last week, the Our F350 needed an additional follow up appointment (wheel alignment) to complete the service program. Like our previous appointment last week, the service team got us in quickly and had us back on the road in short order. The team kept me posted on progress while I waited in the lounge. Kudos to our primary service advisor, Cassandra Walker and her alternate, Fiona Rea, for having the paperwork ready for our arrival and getting the truck into the work bay first thing in the morning. That kind of service is greatly appreciated. More

I had my car detailed. I am very pleased with the professional detailing job that was completed on my car. I received most excellent work that left my car looking brand new I am very pleased with the professional detailing job that was completed on my car. I received most excellent work that left my car looking brand new and I would highly recommend anyone to visit this service centre. More

Successful visit to Northstar I took my car in for a Safety recall, oil change and to have my winter tires put on. There was also a problem with the tailgate not opening. The work I took my car in for a Safety recall, oil change and to have my winter tires put on. There was also a problem with the tailgate not opening. The work was all done efficiently as usual. More

F350 repair Work was done and got vehicle when promised. Replaced the turbo on my diesel and fixed a turbo oil leak. Parts arrived in a day. Work was done and got vehicle when promised. Replaced the turbo on my diesel and fixed a turbo oil leak. Parts arrived in a day. More