Northstar Ford Calgary - Service Centre

Great service As usual the service was very good. The service advisor, Lynn, was very efficient and personable. When I come for my vehicle servicing I alway feel li As usual the service was very good. The service advisor, Lynn, was very efficient and personable. When I come for my vehicle servicing I alway feel like I matter and the girls call me by name. More

Replacement battery install and oil change Very good service, helpful service assistants, excellent in providing assistance. Enjoyed the coffee and doughnut. Efficient in calling when the vehic Very good service, helpful service assistants, excellent in providing assistance. Enjoyed the coffee and doughnut. Efficient in calling when the vehicle was ready, prompt in payment and the collection of the vehicle. Vehicle was clean inside when I picked it up. More

The work done was fine but there was a few issues. i didn't get my tires rotated even though I put the wheel lock in the cup holders No one called about iteither..0 n my bill it says I was asked about i didn't get my tires rotated even though I put the wheel lock in the cup holders No one called about iteither..0 n my bill it says I was asked about 3 other services and I declined. I was only asked about one.. everyone was cheerful and helpful otherwise. More

Good service and friendly staff. Knowledgeable and well trained. Explained the cost and informed when other services are due as well. Very good ford product knowl and friendly staff. Knowledgeable and well trained. Explained the cost and informed when other services are due as well. Very good ford product knowledge. More

Fast and courteous service My vehicle was ready before I expected as the previous dealership I dealt with for another manufactures vehicle double the time and in 5yrs was never My vehicle was ready before I expected as the previous dealership I dealt with for another manufactures vehicle double the time and in 5yrs was never ready when they said it would be. I hope North Star continues the great service for years to come. More

New motor Though traumatic we required a new motor for our Ford Ranger. Mike Todd of Northstar Ford was able to get us through quickly and efficiently. Definite Though traumatic we required a new motor for our Ford Ranger. Mike Todd of Northstar Ford was able to get us through quickly and efficiently. Definitely a recommendation. More

Great if it's warranty work Like any dealer, it's a great shop if your warranty is paying for everything. Took my raptor in for the works, called me to tell me my oil cooler w Like any dealer, it's a great shop if your warranty is paying for everything. Took my raptor in for the works, called me to tell me my oil cooler was leaking and under warranty, and my shock was leaking and would be 1500 to fix it. The 1 inch light on the front grill was quoted at 189 dollars to fix, I shake thinking how much the oil cooler + $155/hr shop time would have cost. Overall they did good work, I can't complain. 90 bucks for an oil change/tire rotation/full inspection is a good deal. Would have been 3 stars but they gave me a free coffee and some dude said my truck looked nice so that's pretty much par for the course right there. More

Excellent F150 Service! Booking the appointment was very efficient, intake was seamless Nalen was friendly and polite, very knowledgeable answering all my service questions c Booking the appointment was very efficient, intake was seamless Nalen was friendly and polite, very knowledgeable answering all my service questions clearly, and made me aware of Northstars ability to be competitive on windshield replacements. The truck was ready when promised and checkout/pickup was friendly and professional. I'll be back! More

Great service and quality of work. Really easy to deal with. Bought my F150 there just under a year ago and have done two servicings there. Highly recommend. and quality of work. Really easy to deal with. Bought my F150 there just under a year ago and have done two servicings there. Highly recommend. More

Addressed my issue in a dedicated manner My visit to the dealership was for a very obscure noise coming from my dash area. I expected to have to repeat this visit multiple times with the ser My visit to the dealership was for a very obscure noise coming from my dash area. I expected to have to repeat this visit multiple times with the service desk giving me limited concern and the technicians not really trying to fix my issue. To my delight I was wrong on all counts. Lynn was very good about documenting my very specific set of variables needed to reproduce the issue and left me feeling that she cared about getting my vehicle fixed right. Next the service technicians found and fixed my issue on the first try. Feedback on the repairs was provided and the pick up was fast and easy. End to end the process was what I hoped for and was better than what I had expected. My only undesirable reflection is that like every other service center out there services that are not required are recommended or documented as 'due' as prescribed by a profit schedule rather than the specific warranty requirements of the vehicle. I HATE this with a passion and can say that Lynn offered the information that she was required and understood by my feedback that I was not interested in pursuing anything additional at this time. More