Northstar Ford Calgary - Service Centre

Service - Maintenance The service I received from Fiona is and has always been excellent. She is fast and extremely thorough. I appreciate her continuous smiles and good hu The service I received from Fiona is and has always been excellent. She is fast and extremely thorough. I appreciate her continuous smiles and good humour. I have always been greeted by Rob, Service Manager and really appreciate the interaction he has with the staff and clients. More

Vehicle servicing I was very pleased with the professionalism and courtesy that I was shown. Nalen was very thorough in explaining everything that had to be done on my I was very pleased with the professionalism and courtesy that I was shown. Nalen was very thorough in explaining everything that had to be done on my car. I appreciated the call to let you know that the car was ready and the late pick up time. Also Shelly at service, really pleasant. More

Vehicle servicing I have always been satisfied and happy with the service at Northstar Ford. This time was the first time I had dealt with Fiona Rea. She is very Effi I have always been satisfied and happy with the service at Northstar Ford. This time was the first time I had dealt with Fiona Rea. She is very Efficient , Knowledgeable and Personable " A delight to talk with early in the morning ". A good experience and I was very satisfied. Donna. More

service satifaction excellent service and prompt attention to details. The service personnel, in my opinion, goes above and beyond their duties to make sure client satisf excellent service and prompt attention to details. The service personnel, in my opinion, goes above and beyond their duties to make sure client satisfaction is met. More

Expensive Great customer service horrible rates .$600 to fix a drivers door lock that wouldn't open is a little extreme especially when $125 is the cost of the Great customer service horrible rates .$600 to fix a drivers door lock that wouldn't open is a little extreme especially when $125 is the cost of the part and the rest is labor. Lesson learned to not get repairs at a dealership as the mark up is outrageous. Very vague on the cost of repairs so that you ok them to do the work not realizing what you are getting yourself into. Would not of done the repair if someone would of told me total cost instead of approximates. The cost went from $380 to $600 very quickly especially when it takes two trips and almost two weeks to do and I get charged two fees of $30 for shop materials. Will not return and I will make sure that I let everyone I know that if you want fantastic customer service go to Ford but if you want any money left in your bank account go somewhere else. More

Efficent, responsive, helpful, honest Appreciate Fiona hearing what I want, responding in a timely fashion and following through. Had a detail done on vehicle. Inside was done well, outs Appreciate Fiona hearing what I want, responding in a timely fashion and following through. Had a detail done on vehicle. Inside was done well, outside was only acceptabe. More

NIce HUstle I own a construction business and I rely on my truck daily. I always feel as though the gang realize and respect that! The team at North star I own a construction business and I rely on my truck daily. I always feel as though the gang realize and respect that! The team at North star is eager to please and personify customer service! Nice Hustle! More

Great staff and even better service. The treats you like your their only customer. From the people who take your information when you drive in to the shuttle driver. Their rates are a lit The treats you like your their only customer. From the people who take your information when you drive in to the shuttle driver. Their rates are a little expensive. More

Friendly and Great place to get my Ford Serviced Next day appointment and excellent service as I have experienced in all occasions in the past year. Everyone is very freindly from the Service Coordin Next day appointment and excellent service as I have experienced in all occasions in the past year. Everyone is very freindly from the Service Coordinator to the Cashier. Great job Ford. More

Quick and easy Fiona is very friendly and easy to deal with. She told me about the deals going on while quickly gathering my information to get me out as quick as po Fiona is very friendly and easy to deal with. She told me about the deals going on while quickly gathering my information to get me out as quick as possible. More