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Northstar Ford Calgary - Service Centre

Calgary, AB

4.1
2,394 Reviews

2,394 Reviews of Northstar Ford Calgary - Service Centre

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October 01, 2018

Faster than expected The service department was extremely thorough in doing my services on my truck and had it done at least an hour before I was expecting it to be ready. More

by WDLEIPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Walker
Oct 02, 2018 -

Northstar Ford Calgary responded

Thank you for the five-star review! We are happy to hear that your experience at NorthStar Ford Auto Group was a positive one. We hope that you will continue to visit our dealership for all of your automotive needs in the future.

October 01, 2018

Disappointing Treatment of Long Term Customer Have been a service customer at this dealership since 2013 and have my tires stored there. Today they advise that they will not shuttle me anymore to More

by SHELL
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Didn't catch the name.
October 01, 2018

Excellent Care for Client. It's always a shock when you have to replace an engine, Jennifer and team took care of us from a rental to keep me going on my normal daily routine to More

by MVERNAROLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Chouinard
Oct 02, 2018 -

Northstar Ford Calgary responded

Thank you for the five-star review! We are happy to hear that your experience at NorthStar Ford Auto Group was a positive one. We hope that you will continue to visit our dealership for all of your automotive needs in the future.

September 30, 2018

Welcome Repeat Customers Whether it is warranty work, body touch ups or a simple oil change, friendly faces greet & recognize me as a repeat customer. Liane and Fiona in Serv More

by SAULT.GIRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Meade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liane Asquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Rivet, Nathan Epp, Fiona Rea, Maureen Frison, George Thorne, Lauren Pfeiffer
Oct 01, 2018 -

Northstar Ford Calgary responded

Thank you for your continued business. We greatly appreciate your positive review and hope that you will continue to visit our dealership for all of your automotive needs in the future.

September 28, 2018

Very bad service Service consultant did not take the request properly and serviced what did not want and missed service what I requested to do. Bad experience for th More

by Keith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brittany Fjellstad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandra Walker
September 27, 2018

Friendly fast and efficient Everything was explained clearly. I knew what I was getting and how much it was costing. Very polite and friendly staff. It all went very smoothly and More

by ANNEOCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liane Asquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. We appreciate your business and hope that you will continue to visit us in the future.

September 26, 2018

Very thorough and explained all service to me. Highly recommend Northstar Service dept. It was nice to be greeted in a friendly manner by Fiona While being served. A family feel to start my day o More

by beverley39
Recommend Dealer
Yes
Employees Worked With
Oct 01, 2018 -

Northstar Ford Calgary responded

Thank you for the positive review! We are happy to hear that your experience at NorthStar Ford Auto Group went so well. We hope that you will continue to visit us for all of your automotive needs in the future.

September 26, 2018

Very Friendly Staff! Fiona always takes the time to go over everything that needs to be done or that is recalled on my vehicle. She always includes the other service write More

by Kevin Brown
Recommend Dealer
Yes
Employees Worked With
Liane Asquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fiona Rea
Oct 01, 2018 -

Northstar Ford Calgary responded

Thank you for the five-star review! We are happy to hear that Fiona continues to provide you with top-level service. We hope that you will continue to visit NorthStar Ford Auto Group in the future for all of your automotive needs.

September 25, 2018

Efficient. In my experience, the service center is always very efficient. They serviced, diagnosed, and fixed my vehicle in just a few hours. They replaced a s More

by DSOVDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer - service advisor, Tom - Shuttle driver, Cassandra Walker
Sep 25, 2018 -

Northstar Ford Calgary responded

Thank you for your continued business, it means a great deal to us at NorthStar Ford Auto Group. We hope that you will continue to utilize the various services that we offer in the future.

September 25, 2018

Very efficient and job well done at a reasonable price Friendly and helpful staff. Professional job done at a fair price. Clean car when finished. Not heavy sales pressure. Very pleasant experience More

by KEITHCL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Argyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Meade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandra Walker
Sep 25, 2018 -

Northstar Ford Calgary responded

Thank you for the five-star review, it means a great deal to us. We hope that you will continue to visit NorthStar Ford Auto Group for all of your automotive needs in the future. Thank you!

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