Northstar Ford Calgary - Service Centre
Calgary, AB
2,396 Reviews of Northstar Ford Calgary - Service Centre
Best in class! Have been bringing in my car to Northstar service center for over 6 years now and have been consistently impressed by the friendly staff and capable s Have been bringing in my car to Northstar service center for over 6 years now and have been consistently impressed by the friendly staff and capable service team. They always keep my car in top running shape and DON'T recommend unnecessary work! I can't stress how important this is to me. I am confident that I can trust them and have always been given great advice and service. My last visit was Monday March 14th and want to say a special thanks to Scott Lepsenyi (service tech) and Jim (shuttle driver) for going above and beyond to ensure I had a good experience yesterday. And Fiona Rea big thanks for looking after me many times in the past. More
Great people in Service Dept. Fiona is the best Customer Service Rep. She is thorough in asking questions, friendly and pushes the repair shop to do their best for you. Fiona is the best Customer Service Rep. She is thorough in asking questions, friendly and pushes the repair shop to do their best for you. More
Great service department/Terrible Sales Department I always bring my Ford Taurus to Ford to be serviced. They always do a good job and great value for money. However, stay away from the sales departmen I always bring my Ford Taurus to Ford to be serviced. They always do a good job and great value for money. However, stay away from the sales department for a trade in. Doesn't seem to matter to them that they have seen the car from new, they will still try to rip you off with their trade in valuation. I called to other garages after their appraisal and was offered thousands more by each of them. Obviously loyalty to Northstar Ford does not mean loyalty back! I won't be back. More
Detailing and water pump All in all great service Mitch was friendly. I will definitely be back and I will buy my next be hole from this location. Thanks again see you for my All in all great service Mitch was friendly. I will definitely be back and I will buy my next be hole from this location. Thanks again see you for my next oil change. More
Fantastic Service. Lynn Edwards was able to get my car in and out in no time! As a very busy mom with very busy children, our car is a lifeline to getting to school, ac Lynn Edwards was able to get my car in and out in no time! As a very busy mom with very busy children, our car is a lifeline to getting to school, activities and home! More
Service I went to pick up my car after its scheduled maintenance and noticed it had not been cleaned to the standard this store provides. Mitch and Jordan/Ju I went to pick up my car after its scheduled maintenance and noticed it had not been cleaned to the standard this store provides. Mitch and Jordan/Justin made sure that it was re-done properly and in a timely fashion. They were both very friendly and professional. Great customer service!! More
Flawless Experience (as usual) Absolutely flawless experience, which is typical of experiences with the Northstar group. I had my vehicle in for it's service and detailing. I was pr Absolutely flawless experience, which is typical of experiences with the Northstar group. I had my vehicle in for it's service and detailing. I was promptly greeted and my vehicle was ready at the promised time. More
Great! Service was fantastic as it usually is. The service writer when I came to pick up my vehicle didnt go over my requested estimate for me for new tires, Service was fantastic as it usually is. The service writer when I came to pick up my vehicle didnt go over my requested estimate for me for new tires, but the information was all included as well as pictures with 3 different choices! More
Great customer service with knowledgable staff Took my vehicle in and was informed of some great savings on maintenance. No pressure sales just informative advice. Vehicle was done way before it wa Took my vehicle in and was informed of some great savings on maintenance. No pressure sales just informative advice. Vehicle was done way before it was due and I was able to pick up up in minutes. More
Regular Service Appointment I had my 2014 F150 in for its regular service appointment. I dropped my truck off the night before, Scott was my service advisor, came right out compl I had my 2014 F150 in for its regular service appointment. I dropped my truck off the night before, Scott was my service advisor, came right out completed a light check, a battery test and did up the paperwork up and I was off. No standing around waiting. Scott called me the next day at noon stating my truck was ready a head of schedule. He hooked me up with the shuttle service. I have been dealing with Northstar Ford for the past year and every time I come, I am treated great. I would recommend this dealership to everyone. More