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Northstar Ford Calgary - Service Centre
Calgary, AB
2,393 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,393 Reviews of Northstar Ford Calgary - Service Centre
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April 08, 2016
great service! shuttle service could be better. Thanks to Mitch! this service was great! The parts were changed according to recall, and I was able to set up a car cleaning on the spot! thanks! T Thanks to Mitch! this service was great! The parts were changed according to recall, and I was able to set up a car cleaning on the spot! thanks! The shuttle service could be better. 45 min wait times! More
by SMRITI.AGRAWAL
Verified CustomerEmployees Worked With
Mitch Coppieter
April 08, 2016
Time for scheduled maintenance! It was time to service the F150 and switch out the winter tires. Fiona was expecting me, with paper work ready to roll. Pick up was quick. Retorque of It was time to service the F150 and switch out the winter tires. Fiona was expecting me, with paper work ready to roll. Pick up was quick. Retorque of tires was done within minutes. I was offered coffee or water while I waited less than 5 minutes in my vehicle. More
by CLARKRJ
Employees Worked With
Fiona Rea
April 08, 2016
Apr 7 - service for tire change Historically the service has been varied but generally speaking I would classify it as "average-good". After a very frustrating visit the service bef Historically the service has been varied but generally speaking I would classify it as "average-good". After a very frustrating visit the service before last, and a frank follow-up discussion with my husband and the service department, my service was excellent this time. More
by SONYA.WORKUN
Employees Worked With
Fiona Rea
April 07, 2016
My March Experience with North Star Ford. North Star Ford is a professional efficient service center. They look after the servicing aspects of the vehicle, do an inspection, what is necessary North Star Ford is a professional efficient service center. They look after the servicing aspects of the vehicle, do an inspection, what is necessary to the vehicle and meet any specific requests that I had. No complaints whatsoever. More
by DALIZ
Employees Worked With
Fiona Rea
April 07, 2016
Very efficient service. All issues were addressed and resolved within one visit. Friendly knowledgeable staff. Warranty item was researched and a solution was scheduled when All issues were addressed and resolved within one visit. Friendly knowledgeable staff. Warranty item was researched and a solution was scheduled when parts arrive. An excellent experience. More
by PDOLAN13
Employees Worked With
Lynn Edwards
April 07, 2016
Spring tune-up Fiona always takes the time to explain what needs to be done and why. If there are any extra concerns, I always get a phone call to make sure that I Fiona always takes the time to explain what needs to be done and why. If there are any extra concerns, I always get a phone call to make sure that I am aware of my options and prepared for the costs. Can't ask for more than that More
by MIMIFLAVELLE
Employees Worked With
Fiona Rea
April 07, 2016
Regular maintenance I dropped of my car at end of day at like 6 pm and requested that my car be done early the next day. It was done really quick and with all service che I dropped of my car at end of day at like 6 pm and requested that my car be done early the next day. It was done really quick and with all service checks performed. Mich was great at explaining the details of the service. More
by RJ2FITNESS
Employees Worked With
Mitch Coppieter
April 06, 2016
Great service Brittany Fjellstad did a great job, she is very polite and efficient. The technician fixed the braking issue with my truck, works perfect now. overall Brittany Fjellstad did a great job, she is very polite and efficient. The technician fixed the braking issue with my truck, works perfect now. overall great experience. More
by PING
Employees Worked With
April 06, 2016
Nailed It!!! I have dealt with almost all service advisors at this facility, and although some of the issues with my new truck were frustrating, all advisors at on I have dealt with almost all service advisors at this facility, and although some of the issues with my new truck were frustrating, all advisors at one point or another made my situation a comfortable one. Always done on time, and always a solution. This time around, Scott, well done!!!! Thank you Fiona, Mike, Lynn and all techs I have met along the way. More
by CJCURTIS
Employees Worked With
Scott Lepsenyi, Nathan Epp, Fiona Rea, Lynn Edwards, Damian Banick
April 06, 2016
Made my experience better! Mike Todd, Service Advisor, did a fantastic job explaining the issue on my 2011 Ford Fusion and going the extra mile to talk to Ford about any warrant Mike Todd, Service Advisor, did a fantastic job explaining the issue on my 2011 Ford Fusion and going the extra mile to talk to Ford about any warranty responsibility as well as reviewing the previous repair to ensure that the right diagnostic steps were taken. I greatly appreciate Mike's efforts to make this repair experience a good as possible. I will recommend Northstar Ford Calgary's service department to everyone! I would however also like to express my dissatisfaction with Ford Motor Company for not offering any assistance for the repair of a power transfer unit on a 2011 Ford Fusion Sport model (top of the line at the time) with less than 76,000kms...only because the five year warranty period had expired. Please pass along these comments to Ford...I will not purchase another Ford, ever! You do not want to stand behind your vehicles, I do not need to own any of your vehicles! More
by Peter Pazienza
Employees Worked With
Mike Todd
