Northstar Ford Calgary - Service Centre

3rd service found it different to see the remainder of the windshield wash fluid in the vehicle instead of the usual top up. Was it an over sight? i quess I will found it different to see the remainder of the windshield wash fluid in the vehicle instead of the usual top up. Was it an over sight? i quess I will find out next time around at 29,000 K service. More

Very efficient service! The service rep, Fiona, was very helpful and extremely efficient...I was on my way within minutes of dropping off my vehicle and didn't have to wait t The service rep, Fiona, was very helpful and extremely efficient...I was on my way within minutes of dropping off my vehicle and didn't have to wait to pick up my vehicle at the end of the day. More

Oil change and put summer tires on. Your service people were very good. they got all work done in a timely manner and done properly Nalen was excellent. I explained how low warning alar Your service people were very good. they got all work done in a timely manner and done properly Nalen was excellent. I explained how low warning alarm kept coming on with the winter tires on vehicle More

Bad situation turned to a great experience I brought my vehicle in for service, and in the process my cup holder was damaged. I was informed that it would take a couple of weeks for the part to I brought my vehicle in for service, and in the process my cup holder was damaged. I was informed that it would take a couple of weeks for the part to come in, and should only take about 1 hour install. 10 days later, I had an appointment to have the cup holder reinstalled. After 2 hours I was informed my front seats would have to be removed to install this part, and would take significantly longer. As this was not anticipated, and I needed to be somewhere shortly, this was a huge issue. The staff Northstar Ford had immediately addressed my concerns, apologized for the inconvenience and provided me with a rental vehicle within 30 minutes. I would say that because of this, a potentially bad situation was rectified and left me satisfied. I would definitely recommend this dealership to anyone, and will continually go back for all of my service/maintenance needs. More

Absolutely incredible Fiona is incredible. She has helped me out of plenty of jams and is one of the most valued employees of Ford. I look forward to returning in the futur Fiona is incredible. She has helped me out of plenty of jams and is one of the most valued employees of Ford. I look forward to returning in the future with my vehicles. More

Friendly, quick service. I was taken in on time, and my car's oil change was completed in less than the quoted time. Service was very friendly and the price was very good. I was taken in on time, and my car's oil change was completed in less than the quoted time. Service was very friendly and the price was very good. More

Fast and courteous Great experience over all. Couretous staff. Vehicle was promised at a certain time and it was done a bit earlier and we received a phone call to le Great experience over all. Couretous staff. Vehicle was promised at a certain time and it was done a bit earlier and we received a phone call to let us know. More

It was a very positive experience! Scott, Fiona, Sarah and Brittany were very helpful and efficient. The service guys were good to. My car is running well! Brittany helped me sync my Scott, Fiona, Sarah and Brittany were very helpful and efficient. The service guys were good to. My car is running well! Brittany helped me sync my new cell phone! More

SE`RVICE CUSTOMER CARE VERY GOOD COST OF REPAIR VERY EXPENSIVE ,DONT LIKE THE SYSTEM OF CHARGING A HIGH RATE TO DIAGNOS THEN ADD ON MORE LABOR CHARGES TO IN CUSTOMER CARE VERY GOOD COST OF REPAIR VERY EXPENSIVE ,DONT LIKE THE SYSTEM OF CHARGING A HIGH RATE TO DIAGNOS THEN ADD ON MORE LABOR CHARGES TO INSTALL THE PART DIAGNOSTIC FEE SHOULD BE APPLIRD TO THE LABOR FOR THE INSTALLATION IF THERE IS NO INSTSLLSTION THEN THE FEE SHOULD STAY AT THE QUOTED PRICE ONLY More