Northstar Ford Calgary - Service Centre

Good Service Cassandra was excellent, good communication. Excellent service. Had my vehicle detailed as well, looked like a brand new car! Thank you!! Will defin Cassandra was excellent, good communication. Excellent service. Had my vehicle detailed as well, looked like a brand new car! Thank you!! Will definitely use and recomend Ford Northstar! More

Oil change They did what they were supposed to and they did it on time without any problems or concerns. Estimate was very close to the actual invoice. They did what they were supposed to and they did it on time without any problems or concerns. Estimate was very close to the actual invoice. More

Cassandra at Northstar always impresses! I am always impressed by the service reception staff at Northstar Ford! The staff are always polite, professional and efficient! I particularly ap I am always impressed by the service reception staff at Northstar Ford! The staff are always polite, professional and efficient! I particularly appreciate Cassandra's consistent assistance with my service visits over the last few years. It doesn't matter what my concerns are, Cassandra works through them and gets me happily on my way :) I really appreciated Cassandra's help and expertise to help me choose my new tires. Thanks Cassandra -- you rock!!!!! More

Friendly and timely service. Had an appointment at 6am. Quick and easy drop-off. Service adviser was friendly and efficient. 6 hours later, my car was ready for pick up. It is alw Had an appointment at 6am. Quick and easy drop-off. Service adviser was friendly and efficient. 6 hours later, my car was ready for pick up. It is always a pleasure when dealing with seamless service. More

Excellent service as always Rob and Fiona are customer oriented and are not happy TIL the customer is happy. A good mantra to have in the car service business Rob and Fiona are customer oriented and are not happy TIL the customer is happy. A good mantra to have in the car service business More

Fleet Truck recall and winter tires Liane was courteous and helpful. I knew it was going to take some time with all that needed to be done. Only one issue, as I was not able to pick up t Liane was courteous and helpful. I knew it was going to take some time with all that needed to be done. Only one issue, as I was not able to pick up the car during service hours, as toggle switch was added to allow the backup beeper to be shut off. I have no idea where the switch is or if electronic, turn it off and on. Not readily apparent. More

Pleased with the service Good service, love getting updates online instead of using the phone. My only comment is that the service department could be expanded for the amount Good service, love getting updates online instead of using the phone. My only comment is that the service department could be expanded for the amount of traffic it sees. More

The service advisor makes the experience! I have an F350. It is always a challenge to get a good diesel tech. Northstar has served me well over the years. What makes my experience, hands do I have an F350. It is always a challenge to get a good diesel tech. Northstar has served me well over the years. What makes my experience, hands down, is my service advisor. She knows me and my truck and I feel like an important customer - not just a number! Thanks Fiona, More

Tire rotation. Replace summer tires with winter tires Good service. The vehicle was ready when promised. In addition they were courteous to replace the wiper blades as well. Brittany recommended wheel ali Good service. The vehicle was ready when promised. In addition they were courteous to replace the wiper blades as well. Brittany recommended wheel alignment etc. Thanks for the suggestion. More

Cassandra does an amazing job. She listens, gives you advice and best of all communicates via both text and phone. It is not unexpected as this is what I have received every time sh She listens, gives you advice and best of all communicates via both text and phone. It is not unexpected as this is what I have received every time she is assigned to my work order. More