Northstar Ford Calgary - Service Centre

Great quick and friendly service Very friendly reception. Was offered coffee immediately, helped quickly and the car was serviced within the expected timeframe. Mitch did a great job Very friendly reception. Was offered coffee immediately, helped quickly and the car was serviced within the expected timeframe. Mitch did a great job explaining service options. He even called me during the service to get an okay from me on changing an air filter. More

Recall Update I have always had great service here. As busy as all the staff are they still are attentive and committed to the customer's needs. I have always had great service here. As busy as all the staff are they still are attentive and committed to the customer's needs. More

Service appointment without surprises I was pleased that Northstar Ford could fit me in to their service schedule with one day notice. I appreciate the convenience and will be back becaus I was pleased that Northstar Ford could fit me in to their service schedule with one day notice. I appreciate the convenience and will be back because of it. More

Great Service Staff. Great service, staff friendly and knowledgable. It was quite busy but the service staff were very efficient at moving customers through. The dealersh Great service, staff friendly and knowledgable. It was quite busy but the service staff were very efficient at moving customers through. The dealership buildings could use upgrading. More

Work on Tuesday the 10th,came for an oil change,yikes. Have always come to North Star for service, but it was to be an oil change appt,,but Fiona came out,to say I had,big issues with rear brakes etc.(don, Have always come to North Star for service, but it was to be an oil change appt,,but Fiona came out,to say I had,big issues with rear brakes etc.(don,t have service order in front of me,), but 755.00'later. I was told I had some issues a year ago, but, knew I was having no braking issues, still didn,t and have noticed no change since! Yesterday. Just want to affirm, that we need service of course, but 78,000'kil. To have such major issues. Please,please, absolutely enjoy the fact lights etc.,are checked, but put them back to automatic, or where they were.!!, people should be shown how to use this feature, LOL. In ending, don,t want to spend money unless absolutely needed!!! More

Great Service as Always! I have been using this dealership since it was Crowfoot Ford. Since they have brought on Rob, the service levels have increased substantially. I alw I have been using this dealership since it was Crowfoot Ford. Since they have brought on Rob, the service levels have increased substantially. I always drop off my vehicles in the morning and Rob is always there smiling and welcoming us to the service department. The changes Rob began making to the service department have been very positive, you can really see the consistency in the service advisors - no matter who you deal with. As well, bringing in Fiona was a huge benefit. She is very knowledgeable and up front when you deal with her. If there is a problem, she fixes it or advises on the next steps/ outcomes. I can't say enough about how Rob and his new team have brought the level of service up at Northstar! More

great service, even better staff Everyone is fully engaged and totally committed to the customer service experience. Best Ford dealership I've ever been to without exception. Ask for Everyone is fully engaged and totally committed to the customer service experience. Best Ford dealership I've ever been to without exception. Ask for Fiona. More

Customer Service Number 1 Friendly, knowledgeable and efficient - great team work, Rob! All put the customer first and go out of their way to ensure your experience is good an Friendly, knowledgeable and efficient - great team work, Rob! All put the customer first and go out of their way to ensure your experience is good and seamless. LP More