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Northstar Ford Calgary - Service Centre
Calgary, AB
2,393 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,393 Reviews of Northstar Ford Calgary - Service Centre
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May 25, 2016
30000 km service Overall, good service. The service person was friendly and the communication process was good, especially when some leaking seals were found and extra Overall, good service. The service person was friendly and the communication process was good, especially when some leaking seals were found and extra work had to be done. It was all warranty work so my only problem was I was without a vehicle for about 36 hours. In situations like this (warranty work), the dealer should provide a loaner vehicle. More
by SCHOFIWR
Verified CustomerEmployees Worked With
Fiona Rea
May 25, 2016
My first visit Stuff extremely friendly and helpful , feels like all around you long time friends. It was my first visit so I need more time to give better advice. T Stuff extremely friendly and helpful , feels like all around you long time friends. It was my first visit so I need more time to give better advice. This service was recommended to me by my friend . More
by ALEXEI_MELNIK
May 25, 2016
Amazing service from start to finish! I booked my Ford Edge in for brake work at Crowfoot Ford. I got in very quickly and Mitch was amazing from start to finish. He called first thing in t I booked my Ford Edge in for brake work at Crowfoot Ford. I got in very quickly and Mitch was amazing from start to finish. He called first thing in the morning with a diagnosis and also let me know that my spark plugs needed changing. He communicated in "detail" why and how things were being done. My headlights were aimed funny and I asked him if he could fix them and he said "no problem". :) When I picked up my vehicle Mitch came out and spent probably 15 minutes explaining everything to us once again. He was knowledgable, articulate, professional and VERY friendly! Give that man a raise! :) Thanks Mitch, and everyone at Crowfoot Ford in Calgary. More
by BARBCARRIERE
Employees Worked With
Mitch Coppieter
May 24, 2016
Once again, amazing service! Fiona and Rob once again took care of everything and took one thing off my very loaded plate that I didn't need to worry about. I don't know what else Fiona and Rob once again took care of everything and took one thing off my very loaded plate that I didn't need to worry about. I don't know what else to say about them, other than they are utterly amazing. Thanks!!! More
by JUSTINFF
May 23, 2016
Oil change Good, thorough and honest service. They give you a report on your vehicle so you know where you stand. I feel like they really want to keep your busin Good, thorough and honest service. They give you a report on your vehicle so you know where you stand. I feel like they really want to keep your business so they make sure to do a good job. More
by david.garratt
Employees Worked With
Fiona Rea
May 23, 2016
good service The service advisor took all of my concerns and wrote them down so they would be taken care of. when I got the report of what was done to my vehicle The service advisor took all of my concerns and wrote them down so they would be taken care of. when I got the report of what was done to my vehicle I found they had fixed a minor leak on the transmission seal also my other concerns had been taken care of. More
by OLDMULLY
Employees Worked With
Mitch Coppieter
May 23, 2016
Pleasant experience This service was implemented after an ordered part had been received. Northstar Ford took a good care of the whole process (i.e. ordered part, informe This service was implemented after an ordered part had been received. Northstar Ford took a good care of the whole process (i.e. ordered part, informed customer, and arranged installation). As usual, the oil change maintenance work was thorough and methodical. (An oil leak was diagnosed and corrected.) Fiona, the adviser was very friendly. More
by KAI.CHAO
Employees Worked With
Fiona Rea
May 22, 2016
Avalanche Repair Not happy with service. I brought my truck in for repair of 4 problems, only got 1 repaired. they charged an extra $600 for 3 code readings. Their me Not happy with service. I brought my truck in for repair of 4 problems, only got 1 repaired. they charged an extra $600 for 3 code readings. Their mechanics seem lazy as they did not seem to want to work on the other problems claiming they did not have the proper information or equipment to complete the repairs. I ended up taking the Avalanche to an independent mechanic in Cochrane and they solved all my problems with no problem. I bought a new 2015 Escape from Northstar and I will not be taking it in to them for anymore regular service. Also I replace the Avalanche with a new truck in the fall and I will not be dealing with Northstar in the future. More
by bosborn1
Employees Worked With
May 21, 2016
Repair to oil pan gasket and drive shaft seal. I have always experienced good service from this center since first using in 1999. Have found the service rep (Fiona) and others to be very friendly I have always experienced good service from this center since first using in 1999. Have found the service rep (Fiona) and others to be very friendly and helpful. More
by UPHERE
Employees Worked With
Fiona Rea, Shelly Moulton
May 21, 2016
Very good experience Fiona is one of the reasons I keep coming back to this dealership, she treats everyone with respect.The work was done Ina timely fashion Fiona is one of the reasons I keep coming back to this dealership, she treats everyone with respect.The work was done Ina timely fashion More
by MCKINNON1
Employees Worked With
Scott Lepsenyl, Fiona Rea
