Northstar Ford Calgary - Service Centre

Flat tire repair last minute appointment - great service I called as soon as find out that I have a flat tire, they gave me an appointment fast and file I edited they fixed my flat tire on 1 hour. Great serv I called as soon as find out that I have a flat tire, they gave me an appointment fast and file I edited they fixed my flat tire on 1 hour. Great service - thank you ! More

Thank you for fast and efficient service This week, I was provided with excellent service at your garage, and I truly appreciate it.. The Service Consultant has patience,attentive, clear comm This week, I was provided with excellent service at your garage, and I truly appreciate it.. The Service Consultant has patience,attentive, clear communication skills and time management skills - thank you! More

Service on my Ford-XLT350 I called service because I could smell fumes sometimes while driving. I was told to come in immediately by Lynn and that they could help me. Wow I was I called service because I could smell fumes sometimes while driving. I was told to come in immediately by Lynn and that they could help me. Wow I was very grateful that this issue could be dealt with immediately. I was greeted by Lynn and my vehicle was taken into the shop without delay. Thanks Lynn for your excellent C/S and getting my issue resolved. More

Excellent service with short notice We were returning from BC, on the 12th of July when a deer jumped in the path of our F350 and it was hit from the passenger side. We stopped and check We were returning from BC, on the 12th of July when a deer jumped in the path of our F350 and it was hit from the passenger side. We stopped and checked the damage and found that some hard plastic had went into the radiator and it was leaking fluid. The other damage was mostly cosmetic. When we arrived at the Crowfoot dealership it was like we were long lost friends. We were welcomed by Fiona Rae, a service advisor and she went to work getting the vehicle into the service shop ASAP. She also called to have a rental vehicle supplied to us as well as calling to get a hotel (we were not familiar with the area at all) but seeing it was Stampede time hotel rooms were very limited. Once we had the rental, we went to Airdire and stayed there. We kept in contact with Fiona and on the 15th we had the truck back and were on our way north. More

Helped in a pinch My alternator went on my truck just before our summer vacation( pulling a trailer down to USA) and they were able to get my vehicle in at last minute My alternator went on my truck just before our summer vacation( pulling a trailer down to USA) and they were able to get my vehicle in at last minute and fix the problem. Thanks for getting me in and out as soon as possible. More

Always a Good Experience! Great Service, Friendly Faces as soon as I walk into the Dealership. Sales Rep Sib always a great help and Service Tech Lynn so helpful! My 2014 Ford Great Service, Friendly Faces as soon as I walk into the Dealership. Sales Rep Sib always a great help and Service Tech Lynn so helpful! My 2014 Ford Escape is serviced in a timely manner and the invoice of work completed always explained. I also appreciate being dropped off at my house! See you in a few months! More

Fast, efficent service. We lost a key while on holidays visiting Calgary and needed it reprogramed. NorthStar had parts in stock and was able to fit me in on short notice. We lost a key while on holidays visiting Calgary and needed it reprogramed. NorthStar had parts in stock and was able to fit me in on short notice. I've been to NorthStar twice now and both experiences have been superior. I will of course come back whenever I'm in town and need anything for my Ford truck. Thanks to everyone. -Ian More

The last time I step foot in this dealership I would give it a zero rating if I could. Have gone to this dealership a few times for oil changes, tire purchases, suspension issues (covered under w I would give it a zero rating if I could. Have gone to this dealership a few times for oil changes, tire purchases, suspension issues (covered under warranty). Which all went reasonably okay, but never felt like honest work was being done, and that they were trying to pry every penny I had (upselling, etc). Nonetheless, for some reason I kept going back for the small repairs/services. Brakes on my vehicle were squealing for a week or two, so I took it into ford for a quote. Once there, was notified that there was a $150 diagnosis fee. I needed the work done and took the day off work already, so had to go ahead with it. Two hours later, received a call with a $1700+ quote. Right away said no thanks, and I would pick up my vehicle. After doing some research, I took it to a reputable, independent shop. They test drove it, inspected the brakes, and in the end, deglazed the front pads. Total cost of $103. Drove home and the brakes felt great, and no squealing noises. The Ford diagnosis fee ($155) cost more than the repair itself. Would never recommend this dealership to anyone, and will never step foot in it again. I rarely write reviews for businesses or open survey emails, but I had to for this one. More