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Northstar Ford Calgary - Service Centre
Calgary, AB
2,393 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,393 Reviews of Northstar Ford Calgary - Service Centre
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August 04, 2016
Fast, efficient, professional and friendly service I recently took my new 2016 Ford Explorer Platinum in for its first scheduled service at Northstar Ford and was very pleased with the overall experien I recently took my new 2016 Ford Explorer Platinum in for its first scheduled service at Northstar Ford and was very pleased with the overall experience. Smooth intake process and fast, friendly shuttle service. The service was performed quickly and I was provided with itemized detail on work performed. More
by Bruce C
Verified CustomerEmployees Worked With
Brittany Fjellstad
August 04, 2016
Got everything I needed Very quick and friendly Answered all my questions Fulfilled all my requests Recommend this service department Fixed things that other dealers coul Very quick and friendly Answered all my questions Fulfilled all my requests Recommend this service department Fixed things that other dealers couldnt Had my vehicle done earlier than expected Explained how everything worked and made suggestions More
by JONNY4916
Employees Worked With
Fiona Rea
August 04, 2016
Warranty work Came in for some warranty work. Service centre folks were all friendly, fast and courteous. Work performed in the shop had to come back 3 times to get Came in for some warranty work. Service centre folks were all friendly, fast and courteous. Work performed in the shop had to come back 3 times to get addressed. Still happy with the work. Have a great day. More
by BLOXLGK
Employees Worked With
Scott
August 03, 2016
Proffessional, courteous and very thorough. I book my F-350 into NorthStar and Fiona takes care of everything. It starts with a smile and a very excited good morning. Followed by a very efficien I book my F-350 into NorthStar and Fiona takes care of everything. It starts with a smile and a very excited good morning. Followed by a very efficient intake and my morning is set. I receive a call ahead of time that my truck is ready and when I arrive it is sitting out front "in my spot"; Fiona says. A greeting and follow up with Rob the service manager is a nice touch. A quick check -out and I am on my way. I religiously use dealerships for service and it doesn't get any better than NorthStar! More
by RTL
August 01, 2016
Great customer service I have been going to Northstar Ford now for about 1 1/2 years now. That is when I bought my F150 from them. Every time I come to get service done, the I have been going to Northstar Ford now for about 1 1/2 years now. That is when I bought my F150 from them. Every time I come to get service done, the customer service from the Service Manager, the advisors and the cashiers is always outstanding. All of them are always friendly and very helpful. Because of this customer service I now get all 3 of my Fords serviced there. I would recommend Northstar Ford to everyone I know. Keep up the great job!! More
by TIMBOPI
July 31, 2016
40,000 checkup Fiona my advisor handle all my concerns and ensured vehicle was checked properly . Northstar Ford also handled with no issue a front brake issue. Fiona my advisor handle all my concerns and ensured vehicle was checked properly . Northstar Ford also handled with no issue a front brake issue. Vehicle was delivered on time with all work down- Received a phone indicating that the vehicle would be ready, on the time I reqested More
by ARTBAKER
Employees Worked With
Fiona Rea
July 31, 2016
Car there all day twice and nothing done I had my truck in to get a tonneau cover seal replaced. First time in they ordered the wrong part, but kept my car all day only to have nothing done. I had my truck in to get a tonneau cover seal replaced. First time in they ordered the wrong part, but kept my car all day only to have nothing done. Second time I came in the car stayed there all day and had nothing done to it. When I called, they seemed unaware that my truck was there. More
by Ford Calgary
Employees Worked With
Scott Lepsenyl
July 30, 2016
Oil change Staff was friendly and helpful. Called in for an appointment and got one right away. Our vehicles was able to get in on a wait appointment and we did Staff was friendly and helpful. Called in for an appointment and got one right away. Our vehicles was able to get in on a wait appointment and we did not wait long! More
by ALNVICKY
Employees Worked With
July 29, 2016
As always, your people and your service was excellent. treated with respect, driven home in comfort, great driver, your service rep made sure I had no problems when I came to pick up my truck. This is a gr treated with respect, driven home in comfort, great driver, your service rep made sure I had no problems when I came to pick up my truck. This is a great dealership. More
by RAYMONDBECKHURST
Employees Worked With
can't remember, sorry
July 29, 2016
First Time Servicing of This Vehicle Not only was it this vehicle's first servicing, but our first time in this particular service centre. Comparatively, we were not disappointed with an Not only was it this vehicle's first servicing, but our first time in this particular service centre. Comparatively, we were not disappointed with anything and pleasantly surprised when everything was done on time. More
by LINDA20
Employees Worked With
Brittany
