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Northstar Ford Calgary - Service Centre

Calgary, AB

4.1
2,394 Reviews

2,394 Reviews of Northstar Ford Calgary - Service Centre

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August 12, 2016

Good neighborhood service Had a recall notice for our 2012 Mustang's driver side airbag. Went to see them to make an an appointment. They had to order the part and would advis More

by WRHCRAWFORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Aug 15, 2016 -

Northstar Ford Calgary responded

WRHCRAWFORD, hearing that customers received everything they were promised is always a good thing. We noticed that you rated the overall experience as 1/5 stars, is there anything we can do in the future to improve your visits?

August 11, 2016

Very friendly and efficient My service representative Brittany was very friendly towards me and explained exactly what was happening and all the options I had. Everything was fin More

by crash21_0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2016 -

Northstar Ford Calgary responded

Crash21_0, thank you for letting us know Brittany was able to help you out and that you enjoyed your visit!

August 11, 2016

Awesome Love my new tires. Service was great. The shuttle services is great. Ford maintenance plan is the. Set purchase ever made. Happy to get everything c More

by CODY.PROVENCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
Aug 15, 2016 -

Northstar Ford Calgary responded

Cody, It’s good to hear that you got everything you needed all in one visit! Thank you for letting us know your visit went well.

August 11, 2016

Backup sensors in F150 Scott helped me out and answered all the questions I had as well as gave me information regarding the future of my vehicle and when it should be in. W More

by SMITHDEVIN20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott from Service
Aug 15, 2016 -

Northstar Ford Calgary responded

Devin, we’re glad you had all of your questions answered to your liking and had a pleasant experience. We strive to get our customers’ keys back in their hands as quickly as possible.

August 11, 2016

Part Replacement on Ford Focus-Very Helpful The Ford service staff is always very helpful. They always take very good care of my car. I have had issues in the past with my car and the service st More

by HAMILTONA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea, Mitch Coppieter
Aug 15, 2016 -

Northstar Ford Calgary responded

HAMILTONA, it’s good to hear that you’ve continually had pleasant experiences with us. We always appreciate hearing that our customers leave happy.

August 11, 2016

PROMPT SERVICE, REPAIRS DONE QUICKLY IN A HALF DAY. FIONA SERVICE DEPT. GREAT AT COMMUNICATING WHAT WAS GOING ON WITH MY VEHICLE. SHE RUSHED IT THROUGH KNOWING I NEEDED TO GET BACK ON THE ROAD AS A SAL More

by KATHY.BUCKLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Aug 15, 2016 -

Northstar Ford Calgary responded

Kathy, the goal is always to get our customers back on the road as soon as possible. Thank you for letting us know that Fiona did a good job.

August 10, 2016

Scott is the man! Scott is always a pleasure to deal with. I love how honest and transparent he is. The only issue that I have is how expensive some Ford parts are and More

by DDUCHOLK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott L
Aug 15, 2016 -

Northstar Ford Calgary responded

DDUCHOLK, pricing can be tricky sometimes. We’re glad that Scott was able to provide everything you needed, so you could leave happy.

August 10, 2016

Regular Maintenance My vehicle was brought into the shop exactly as scheduled and returned when promised, as I waited. Excellent customer service and friendliness. Will d More

by G-Dog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2016 -

Northstar Ford Calgary responded

G-Dog, thank you for telling us about your visit. This feedback is very helpful and we appreciate you thinking of us for future service.

August 10, 2016

GREAT CUSTOMER SERVICE! Fiona is and always has been great! She's very quick to accommodate, making it very easy to get my vehicle services. She communicates all info very w More

by BRETTSTEVENSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Aug 15, 2016 -

Northstar Ford Calgary responded

Brett, it’s great to hear about your experience with Fiona! We always aim to have our team give customers the best experience possible.

August 10, 2016

Recent Service My wife and I have had nothing but great service at Northstar Ford. Personally I would recommend anyone purchase a vehicle from them and also get the More

by WCHYZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany ???, Fiona Rea
Aug 15, 2016 -

Northstar Ford Calgary responded

WCHYZ, positive recommendations from valued customers are always much appreciated! Thank you for your kind words and for choosing NorthStar Ford in Calgary.

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