Northstar Ford Calgary - Service Centre

Excellent service My vehicle was finished very quickly and the personnel were very friendly and helpful. I was very impressed with how quick my vehicle was returned to My vehicle was finished very quickly and the personnel were very friendly and helpful. I was very impressed with how quick my vehicle was returned to me More

Very great service I dropped in to the service center without an appointment for a very serious problem with the steering. The car was immediately booked for that day to I dropped in to the service center without an appointment for a very serious problem with the steering. The car was immediately booked for that day to have the work done. Fiona Rae, the service advisor , was exceptional in taking care of the car. More

Maintenance was carried out as requested Fiona called to confirm that they got my vehicle in and called again to say that it was all looked at and good to go. Fiona called to confirm that they got my vehicle in and called again to say that it was all looked at and good to go. More

Great follow through Brought the 2015 Edge in for a scheduled FMPP Oil change - everything went quick however there was a faulty seal on the new filter; Fiona was notified Brought the 2015 Edge in for a scheduled FMPP Oil change - everything went quick however there was a faulty seal on the new filter; Fiona was notified and she got me back in ASAP to get it fixed and replaced however there was a damaged oil filter shield which needed to be ordered and shipped from Edmonton; Fiona was awesome and great follow up and getting things corrected and dealt with ASAP was in and out in 30 minutes and back on the road to work. Fantastic job. More

Great Service I went to the Service Center at this dealership for my 40,000 KM service on my Ford Escape. The check-in process was very quick and informative, I wa I went to the Service Center at this dealership for my 40,000 KM service on my Ford Escape. The check-in process was very quick and informative, I was quickly shuttled to the city transit, and my car was ready ahead of schedule. Everything was done as promised, I was very satisfied. More

Quick Maintenance First time at Northstar Ford with my Mustang, and Brittany was very nice and professional when taking care of my service. Would definitely recommend t First time at Northstar Ford with my Mustang, and Brittany was very nice and professional when taking care of my service. Would definitely recommend this dealership, excellent work and fast completion! More

Maintenance and axel repair I have always received excellent customer service when I bring in the truck for service. I have dealt with Fiona many times and she continues to be I have always received excellent customer service when I bring in the truck for service. I have dealt with Fiona many times and she continues to be consistent in her customer service. The whole service department have been excellent. More

Quick and Professional My vehicle broke down near this dealership and I had it towed there, otherwise I would have never used this dealership as I live far south. They were My vehicle broke down near this dealership and I had it towed there, otherwise I would have never used this dealership as I live far south. They were professional and easy to deal with (I was having an awful day.) The breakdown was caused by a part that was covered under extended warranty, and they had the problem fixed incredibly quickly. I then added a few service requests, and the resulting work was completed before the end of the day. These guys are quicker than Maclin or Metro Ford (shhhhh). More

jlbains@shaw.ca Fiona was helpful and candid about what to expect in the future with my vehicle. She called first thing letting me know she grabbed my vehicle fro Fiona was helpful and candid about what to expect in the future with my vehicle. She called first thing letting me know she grabbed my vehicle from overnight drop off and my car was ready when she said it would be. More

A very positive and enjoyable experience. The staff is super friendly and vey knowledgable. Work done is of high quality. I always feel good taking my vehicle in for service. Scheduling staff The staff is super friendly and vey knowledgable. Work done is of high quality. I always feel good taking my vehicle in for service. Scheduling staff are very friendly and there is lots of time options. More