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Northstar Ford Calgary - Service Centre

Calgary, AB

4.1
2,394 Reviews

2,394 Reviews of Northstar Ford Calgary - Service Centre

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August 29, 2016

Friendly and fast Went in for an oil change, was initially concerned with the length of time I was told it would take. I had another commitment I needed to get to afte More

by cmac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Coppieter
Sep 01, 2016 -

Northstar Ford Calgary responded

cmac, thank you for telling us about your experience and letting us know Mitch was able to get you what you needed quickly.

August 26, 2016

recent service appt Fiona did a great job of ensuring I had the right appointment pre-booked, that the vehicle was thoroughly examined, that we took advantage of our bump More

by cindyspence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Aug 29, 2016 -

Northstar Ford Calgary responded

Cindy, thank you for the five-star review. It’s great to hear that Fiona was able to get you everything you needed.

August 26, 2016

As usual very efficient service!! Fiona is always great to work with. She goes above and beyond whenever I come in for service, including delivering my car personally to my place of w More

by CJSALTYS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Aug 29, 2016 -

Northstar Ford Calgary responded

CJ, thank you for letting us know Fiona is going above and beyond for her customers and for the five-star review.

August 26, 2016

Excellent, speedy service! I came in to the dealer after damaging a tire in the late afternoon. They had the new tire delivered and installed the very next day. Very friendl More

by Bruce C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Coppieter
Aug 29, 2016 -

Northstar Ford Calgary responded

Bruce, our goal is to always get our customers back on the road as soon as possible. Thank you for letting us know we accomplished our goal with you and for the five-star review.

August 26, 2016

Routine maintenance - but extraordinary service! I actually look forward to having my vehicle serviced at Northstar Ford. From booking an appointment to picking it after they a finished, it is alwa More

by Doug Land
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Aug 29, 2016 -

Northstar Ford Calgary responded

Doug, it’s great to hear that you continually have good experiences with us. We hope we can provide that for you every time you come in.

August 26, 2016

Oil change This is my first time bringing my car into Ford. I had an oil change, air filter replaced and tires rotated it was done quickly and was fairly reason More

by butchandlisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2016 -

Northstar Ford Calgary responded

Butch and Lisa, we’re glad to hear that your first experience was a good one. We always strive to get our customers back on the road as soon as possible.

August 26, 2016

good service Pleasant reception and efficient handling of my problem (seatbelt driver seat) which was fixed after parts were received. I was offered ride home but More

by TVANDIJK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Coppieter
Aug 29, 2016 -

Northstar Ford Calgary responded

TVANDIJK, the feedback you provided on your experience is very valuable to us. We are glad you got everything you were promised in a timely fashion.

August 25, 2016

Service on my 2012 Ford Expedition Excellent work by Northstar service centre. 100,000 km service including brake flush, transmission fluid change, new plugs and oil change. Good work More

by KZEMLAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Aug 29, 2016 -

Northstar Ford Calgary responded

It’s very good to hear that you got in and out quickly with no hassle, KZEMLAK. We appreciate you choosing to bring your vehicle to us for your servicing needs.

August 25, 2016

Scott on service desk I took my car in for maintenance service and dealt with Scott, he looked after everything and assured me there are no problems with my car for my upco More

by AHOLLINS
Recommend Dealer
Yes
Employees Worked With
Scott
Aug 29, 2016 -

Northstar Ford Calgary responded

AHOLLINS, we appreciate your repeated business over the years and thank you for the five-star review. We look forward to the next time you are in for a visit.

August 24, 2016

Really bad service The people don't lessen, they push for work not need it and not friendly at all, I told the attendant to not lock the door because the key doesn't wo More

by SHOWCASEBUILDERS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mitch Coppieter
Aug 24, 2016 -

Northstar Ford Calgary responded

Dear SHOWCASEBUILDERS1, We are sorry to hear about your service experience and would like to get in touch with you. Please respond with your contact information and/or you can contact us at 403-239-1115. Sincerely, The Social Media Team

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