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Northstar Ford Calgary - Service Centre

Calgary, AB

4.1
2,394 Reviews

2,394 Reviews of Northstar Ford Calgary - Service Centre

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September 22, 2016

Very Friendly & Effecient As always Fiona does an amazing job. She is the best very friendly and always there to help. She goes above and beyond to help. More

by MATITUS32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Sep 28, 2016 -

Northstar Ford Calgary responded

MATITSUS32, it is always great to hear that our team members are going above and beyond for customers; that is what we strive for.

September 22, 2016

Great experience - Fall vehicle servicing & inspection This is just a quick note to confirm having recently taken my Ford Fusion into Northstar for its fall servicing. As usual, I was greeted by Fiona who More

by niemetzd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Sep 28, 2016 -

Northstar Ford Calgary responded

neimetzd, getting that fall service is always important and we’re glad that Fiona and the rest of the team was able to make the experience quick and painless. Thank you for the five-star review.

September 21, 2016

Great friendly efficient service I was met by Mitch when I arrived and he was very friendly and had a sense of humour. He explained in detail what would be checked and repaired on my More

by BILLMADDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch
Sep 28, 2016 -

Northstar Ford Calgary responded

Bill, thank you for sticking with us for eight years and for the review. It’s great to hear your experiences with us have been positive and you have continued coming back to us over the years.

September 21, 2016

Aamzing, fast and efficient! Excellent service and once again Fiona was amazing and beyond helpful. I can always count on Fiona to make my experience at Ford a good one! More

by TRACY.BEAUREGARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Sep 22, 2016 -

Northstar Ford Calgary responded

Tracy, it’s is always good to hear that our team members are creating lasting relationships with customers, so when they come back in they feel comfortable and cared for. Thank you for taking to time to write this kind review.

September 20, 2016

Northstar Ford Crowfoot rocks Extremely easy to deal with, very adjusting for schedules , done the right work every time and I surprises. Great great great great ( to make minimum More

by Inderpal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of service team ( used key drop this time)
Sep 22, 2016 -

Northstar Ford Calgary responded

Inderpal, thank you for the review, short and sweet. That’s how we like our customer visits to be so we can get them back on the road as soon as possible.

September 19, 2016

Foggy headlight Quck and friendly service . My headlight kept fogging up and was since replaced through warranty. Part ordered and repairs complete next day. No furth More

by Mmusic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Sep 22, 2016 -

Northstar Ford Calgary responded

Mmusic, thank you for leaving a five-star review and letting us know that your visit with us was quick and easy.

September 17, 2016

Excellent service I recently took my vehicle in for a final check before the warranty expired and received excellent service and courteous manners from all the staff. T More

by BUTLER5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Meade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2016 -

Northstar Ford Calgary responded

BUTLER5, your five-star review, repeated business and kind words are much appreciated. Our goal is to always have our customers leave happy. Thank you for letting us know we have continually been able to do that for you.

September 17, 2016

Insurance claim process for Chev Corvette Excellent experience with this dealership. Appraiser, Andrew was great to deal with and worked hard to insure I had my car back in a timely fashion. More

by gmacphee1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Appraiser - Collision - Andrew.
Sep 21, 2016 -

Northstar Ford Calgary responded

gmacphee1, We’re glad that your experience at NorthStar Ford was a good one. Thank you for letting us know that Andrew is going above and beyond for his customers.

September 17, 2016

best rep ever. Fiona, has been our rep since our Truck was stolen 2 months ago. She has worked with our insurance agent every step of the way. Fiona called us if the More

by LISAMMUNDELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Sep 21, 2016 -

Northstar Ford Calgary responded

Lisa, we’re very sorry to hear about your truck, no one should have to go through that. It’s great to hear that Fiona has been able to make this unfortunate experience a little better by providing great customer service for you.

September 16, 2016

Quick repair Mitch gave a clear explanation of what might be wrong with my car, following up with a phone call at the end of the day to explain what they found. A More

by SHODGSON916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Coppieter
Sep 21, 2016 -

Northstar Ford Calgary responded

SHODGSON916, even though you were surprised by the price, we’re glad that Mitch was able to explain everything thoroughly and provide you with good customer service. Thanks for the review and for airing your concerns.

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