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Northstar Ford Calgary - Service Centre
Calgary, AB
2,394 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,394 Reviews of Northstar Ford Calgary - Service Centre
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November 25, 2016
Great, informative, friendly service! Mitch was very helpful when I brought my 2014 Ford Escape in for an oil change and to check to see if I had a nail in one of my tires. He advised me Mitch was very helpful when I brought my 2014 Ford Escape in for an oil change and to check to see if I had a nail in one of my tires. He advised me of the deal for oil change, tire rotation and inspection and told me what would happen if they found a nail including the cost. Excellent efficient service with no surprises! More
by CPRETE
Verified CustomerEmployees Worked With
Mitch Coppieter
November 24, 2016
Double Check I thought I had an issue with my pressure sensors after getting my tires mounted at NorthStar Ford. I called and talked to Damian about it and he tol I thought I had an issue with my pressure sensors after getting my tires mounted at NorthStar Ford. I called and talked to Damian about it and he told me to bring my truck in at no cost and they would take a look at it. It turns out the sensors are fine, and there's an issue with my computer, which I will have to get a Dodge dealer to look at. I was very happy with the friendliness of your staff in their willingness to look into the problem, and was very happy not to be charged for the inspection. You have top-notch staff who are very well versed in customer service!! More
by jburnell0
Employees Worked With
Damian Banick
November 24, 2016
The Works Fast service-----service completed ahead of schedule. Service Advisor(Mitch)was excellent in all aspects. Unit was taken into service bay as soon as Fast service-----service completed ahead of schedule. Service Advisor(Mitch)was excellent in all aspects. Unit was taken into service bay as soon as I entered garage. More
by RAYULMER0
Employees Worked With
Mitch Coppieter
November 24, 2016
plesant efficent clean ! A master cylinder recall for the brake system was the reason for the visit or service they took the truck in for the warranty work promptly . Some ti A master cylinder recall for the brake system was the reason for the visit or service they took the truck in for the warranty work promptly . Some time later we were called that the replacement of the master cylinder was completed , My wife went to the dealership to retrieve the serviced vehicle, then drove off the lot, and had the brakes fade to nonexistent as the air had not been completely purged from the brake system. I would HIGHLY recommend that the tech responsible do the job properly, as well as test drive the serviced vehicle, so my wife does not feel that we cannot trust you to work on any other vehicles. She had to return a second time after the brakes were properly fixed from her employment to retrieve the vehicle again does not help matters. Might I suggest that the time be taken to do this work professionally as LIVES are at risk. More
by CALLAHAN.1
Employees Worked With
no employees will be named, as they do know who was resonsible for this insident . please be more profesional about your work and take pride in what you do !
November 24, 2016
Excellent Service I had problems with my Ford's dash board- the lights went off and I did not have any information about the speed, mileage, and ABS did not work. Durin I had problems with my Ford's dash board- the lights went off and I did not have any information about the speed, mileage, and ABS did not work. During the my regular maintenance, Cassandra was able to find the problem and fixed it. Thank you! More
by DIANA_GRIGOROVA
Employees Worked With
Cassandra Walker
November 23, 2016
Service and warranty repairs Mitch Coppieters and Rob Meade did a great job on my truck . They listened to my concerns and backed it all up with warranty repairs . Im very happy w Mitch Coppieters and Rob Meade did a great job on my truck . They listened to my concerns and backed it all up with warranty repairs . Im very happy with their service department . More
by JDEIB
November 23, 2016
Friendly and on time Mitch was very good, friendly, had all the answers I wanted. It seem all employees were will to help in any way. I was very pleased and left feeling Mitch was very good, friendly, had all the answers I wanted. It seem all employees were will to help in any way. I was very pleased and left feeling good. Good job. More
by SCALLAGHAN0
Employees Worked With
Mitch Coppieter
November 23, 2016
Good Advice I was given options with the pros and cons to help me decide on the course of action to decide on the type of repair. I was given options with the pros and cons to help me decide on the course of action to decide on the type of repair. More
by TIM.BOLTON
Employees Worked With
Cassandra Walker
November 23, 2016
Helpful and Understanding Treat the service staff the way you would like to be treated and you will get results. I had a very difficult circumstance and they went over and abov Treat the service staff the way you would like to be treated and you will get results. I had a very difficult circumstance and they went over and above to help me solve the problem. Persistence and understanding from my part most likely assisted with this. More
by VaJankovich
Employees Worked With
Lianne from Service
November 23, 2016
Warranty and body shop It took several trips and numerous attempts but the loose rattling noise that was coming from the dash after a warranty repair sounds to be fixed now. It took several trips and numerous attempts but the loose rattling noise that was coming from the dash after a warranty repair sounds to be fixed now. The service department were very courteous and concerned with getting the issue rectified. Hope I don't have to see them for more than an oil change! On a separate note after an inconsiderate stranger backed into our vehicle when it was parked and left a nice gouge in the bumper and cracked the grill the body shop did a wonderful job of the repair looks good as new!! Thanks Northstar Ford!!! More
by BLOXLGK
Employees Worked With
Rob Meade , Damian Banick, Michael Todd
