Northstar Ford Calgary - Service Centre

Excellent Customer Service ! I walked in a bit lost and Cassandra made eye contact with me right away and called me to her service desk. She asked all the right questions and lis I walked in a bit lost and Cassandra made eye contact with me right away and called me to her service desk. She asked all the right questions and listened to my explanations of what I thought were the issues what the heck my car. She quickly grabbed the paperwork needed and came to my car to get the VIN to get a work order started. She explained everything about when to bring in the car and that she would be in contact with me as soon as she had any info. Excellent service !!! More

Best service!! Very friendly staff! Love the service advisors & the appointment ladies :) I'll always come back to Northstar for any vehicle issues! They are the bes Very friendly staff! Love the service advisors & the appointment ladies :) I'll always come back to Northstar for any vehicle issues! They are the best!! More

Great Service Overall the service was great, level of communication, timeliness of service, etc. are perfect. Had an issue related to some repairs done last year, s Overall the service was great, level of communication, timeliness of service, etc. are perfect. Had an issue related to some repairs done last year, service adviser checked and ensured that any work related was done on warranty. Really no complaints in regards to the people or service. Overall, the price for everything was a bit steep; the oil change, brake line flush and radiator flush were about 15 - 20 % more than getting it done elsewhere. More

Oil change first service on new truck Cassandra was very polite and helpful. Cassandra took the time to educate me on how the service drop off system works. She booked me in for my next se Cassandra was very polite and helpful. Cassandra took the time to educate me on how the service drop off system works. She booked me in for my next service already More

Excellent professional service! Mitch was very professional and explained everything very well! Just waiting on some warranty work and I will be a very happy man! Also would recommen Mitch was very professional and explained everything very well! Just waiting on some warranty work and I will be a very happy man! Also would recommend them to friends and return for future purchases! More

Honest service They finished the job on time and they didnt want to make any unusual recomendations and get the money.honest service.i will bring my other toyota ve They finished the job on time and they didnt want to make any unusual recomendations and get the money.honest service.i will bring my other toyota vehicle to service here . More

Addressed all of the concerns I raised Northstar addressed all of the concerns expressed and acknowledged my major concern about potential excessive oil consumption. For this they have reco Northstar addressed all of the concerns expressed and acknowledged my major concern about potential excessive oil consumption. For this they have recommended monitoring to verify if it is real and provided assurance that it can be fixed under warrantee. More

Service of 2016 Explorer Brought in the vehicle for normal maintenance and the service adviser was very courteous knowledgeable. They informed me of recommended service outsid Brought in the vehicle for normal maintenance and the service adviser was very courteous knowledgeable. They informed me of recommended service outside of the planned maintenance package saving me time and preventing excess tire wear. Excellent! More

Quick and easy Just an oil change. Booked a 'while you wait' appointment. Was estimated to be 1.5 hours which is a little long to wait but was done in 1 hour. No li Just an oil change. Booked a 'while you wait' appointment. Was estimated to be 1.5 hours which is a little long to wait but was done in 1 hour. No lineup or wait to check in. More