Northstar Ford Calgary - Service Centre

Great Customer care Once again Brittany took excellent care of me and advised that my Service Plan was soon to expire. She offered me some good advice and then hooked me Once again Brittany took excellent care of me and advised that my Service Plan was soon to expire. She offered me some good advice and then hooked me up with Darrick for a quote on extending both warranty and Service. Great team! One of the main reasons I go to Northstar is because I trust Brittany as she has always provided terrific, friendly service. Derrick was also honest and helpful and seemed to have my best interest at heart. Thanks Brittany and Derrick! More

Excellent Service My recent service at Northstar Ford was an excellent experience. Fiona was as usual very friendly and helpful. The work was done on time and as agre My recent service at Northstar Ford was an excellent experience. Fiona was as usual very friendly and helpful. The work was done on time and as agreed. It is for these reasons why I am a return customer. More

Service Good job the crew was good speedy service and also friendly people no problems and had my truck back within a few hours needed two words Good job the crew was good speedy service and also friendly people no problems and had my truck back within a few hours needed two words More

Truck Repairs Work was completed in a timely manner, and kept to previous estimate. Thanks for the good work and service, I would not go anywhere else. Work was completed in a timely manner, and kept to previous estimate. Thanks for the good work and service, I would not go anywhere else. More

good response and information I was informed of all options, cost and timeline. I was told so E work could wait and some was recommended so I felt informed but not pressured. I was informed of all options, cost and timeline. I was told so E work could wait and some was recommended so I felt informed but not pressured. More

"Tire Concerns" I was having a issue with a tire slowly leaking air. In the frigid Calgary weather it was very difficult to take readings and top up the air. Fiona I was having a issue with a tire slowly leaking air. In the frigid Calgary weather it was very difficult to take readings and top up the air. Fiona got me into service right away which I was so grateful for. More

Great minus confusion with booking I booked my appointment on the phone about 10-12 days before and the girl on the phone said I could wait for my car and that the day was wide open for I booked my appointment on the phone about 10-12 days before and the girl on the phone said I could wait for my car and that the day was wide open for appointments. I picked a 9am time slot and when I arrived, the service girl said that they don't take appointments on Saturdays. I realize it wasn't there service girl who booked my appointment but I had planned on waiting for my service. At this point the service girl told me she'd try and figure something out. I went and sat in the show room and she came back a few minutes later and told me that she'd gotten my car in. The service girl was great but the girl who booked my appointment might need to know when to take appointments and when not to take them. More

Had brakes serviced through replacement of front and rear I have always been very pleased with the service received. Repairs/replacements have been completed timely without delay. The service level has alwa I have always been very pleased with the service received. Repairs/replacements have been completed timely without delay. The service level has always been explained and cost estimate given prior to starting the work. More

Great service. Service Manager was very helpful and accommodating. Service rep competent, efficient and friendly. Finance rep very friendly and thorough! Only n Service Manager was very helpful and accommodating. Service rep competent, efficient and friendly. Finance rep very friendly and thorough! Only negative is the price quoted to reattach a cup holder. More

Can't Recommend This Group Enough Cannot recommend the service department at this dealership enough. They reviewed a fairly substantial warranty claim that was rejected by another deal Cannot recommend the service department at this dealership enough. They reviewed a fairly substantial warranty claim that was rejected by another dealership and took my vehicle in without any issue. The whole team was fantastic and made every effort to ensure I was looked after from start to finish. There are literally 6 dealerships closer to me than North Star, but I can assure you that they will be my first call for service and sales moving forward. More