Northstar Ford Calgary - Service Centre

Friendly prompt customer service. I was contacted with an update on the assessment and potential repairs in a timely fashion, great follow up. See you next time, Thank you. I was contacted with an update on the assessment and potential repairs in a timely fashion, great follow up. See you next time, Thank you. More

Always a Pleasure No one wants to take their vehicle in for service, but working with Fiona a Northstar Ford in Calgary makes it easy. She kept me up to date as to wha No one wants to take their vehicle in for service, but working with Fiona a Northstar Ford in Calgary makes it easy. She kept me up to date as to what was going on and when my vehicle required an overnight stay and I wouldn't be able to pick it up, she worked with me to find a solution so that I would have the vehicle back when it was finished. And when another issue popped up after the weekend, Fiona got me right in, got me a ride home and promised to call with an update as soon as they knew what was up. More

A Good-Feel Experience I brought in my vehicle for an oil change and inspection, and informed Brittany that I would be putting on some serious mileage on a lengthy trip, so I brought in my vehicle for an oil change and inspection, and informed Brittany that I would be putting on some serious mileage on a lengthy trip, so please have it checked out really well. The mechanic did find a minor oil leak and some other minor issues, and repairs were completed in a timely manner with many of the costs paid under warranty. Throughout this process, Brittany kept me informed of the findings, time required, and the projected costs. More

Ford F150 On Saturday, my sunroof shattered and the first place I went was Northstar Ford. As I was dropping it off, the girl in the cash office was phoning Ent On Saturday, my sunroof shattered and the first place I went was Northstar Ford. As I was dropping it off, the girl in the cash office was phoning Enterprise and arranging my rental. Cassandra was my advisor. She is always excellent to deal with. She kept in touch with me while I was dealing with my insurance company. I enjoy dealing with Northstar service, so much so I have moved doing service to all my vehicles. Great job Northstar. More

Oil change under 55 minutes New at the position, Kevin did an outstanding job setting up the invoice and making sure I had my car back quickly. Great mentoring by Fiona! New at the position, Kevin did an outstanding job setting up the invoice and making sure I had my car back quickly. Great mentoring by Fiona! More

Great Service ! I was very pleased with Northstar's service. Very professional. My car was serviced on time, prompt phone calls were made as needed. Very happy. I was very pleased with Northstar's service. Very professional. My car was serviced on time, prompt phone calls were made as needed. Very happy. More

Service Superstar Fiona is amazing; truly a Customer Service expert! I've had my vehicles serviced at another Dealership and was surprised when Fiona advised me on som Fiona is amazing; truly a Customer Service expert! I've had my vehicles serviced at another Dealership and was surprised when Fiona advised me on some points of my Maintenance plan that had not been previously brought to my attention. More

Perfect Great all around. I'm glad they caught the issue before it got worse. The whole Northstar team do a great job and I'm sure will continue to do so in Great all around. I'm glad they caught the issue before it got worse. The whole Northstar team do a great job and I'm sure will continue to do so in the near future. More

Continued good service Northstard Ford Calgary continues to exceed our expectations, they are very customer service oriented and do the job they say they will do. I feel ver Northstard Ford Calgary continues to exceed our expectations, they are very customer service oriented and do the job they say they will do. I feel very safe getting my truck looked at this dealership. More