Northstar Ford Calgary - Service Centre

Service Advisor Fiona makes North Star Ford amazing. Fiona has been my service advisor at NorthStar for years now and she has been amazing from the start. This last time she took ownership of the pr Fiona has been my service advisor at NorthStar for years now and she has been amazing from the start. This last time she took ownership of the problem i had with my vehicle and she shepherded it through the repair process. I continue to return to North Star because of Fiona. More

Great Customer Service My recent service experience was great as Jen covered all the work to be done, no hidden costs and the recall worm that was to be done in 2-3 weeks, s My recent service experience was great as Jen covered all the work to be done, no hidden costs and the recall worm that was to be done in 2-3 weeks, she had done during the service appointment and this prevented another appointment! More

Got me in for my appointment, despite being late.. Cassandra was friendly and helpful. Will return for future services. Waiting lounge could offer more private space for work/phone calls. Reasonable pr Cassandra was friendly and helpful. Will return for future services. Waiting lounge could offer more private space for work/phone calls. Reasonable prices as well. More

Recent Service From the time I arrived to the time of pick up the service was quick and efficient. Was surprised that my vehicle was ready by noon. From the time I arrived to the time of pick up the service was quick and efficient. Was surprised that my vehicle was ready by noon. More

full package Always easy and professional got what I needed when promised no surprises will be back Fiona is amazing, accommodating and proactive Vehicle detail Always easy and professional got what I needed when promised no surprises will be back Fiona is amazing, accommodating and proactive Vehicle detailing was like brand new More

Service Helped right away when went in for service appointment. Friendly helpful staff. Kept me updated as to service. Needed something additional done to Helped right away when went in for service appointment. Friendly helpful staff. Kept me updated as to service. Needed something additional done to truck and they fit me in the next day. More

Great customer service First appointment, I miss understood the process retouching undercoating. It required an approval before performing the procedure. I was upset as I First appointment, I miss understood the process retouching undercoating. It required an approval before performing the procedure. I was upset as I took time off work after Cassandra explained the process, All is good and I’m satisfied. Thank you !! More

Always a pleasant experience This is a very efficient shop with friendly staff always smiling, everyone greets you with a warm smile. This location is always clean neat and ti This is a very efficient shop with friendly staff always smiling, everyone greets you with a warm smile. This location is always clean neat and tidy. More

Oil Change This is my first experience with NorthStar. I just went in for an oil change but was able to schedule the service easily and in a very timely fashion This is my first experience with NorthStar. I just went in for an oil change but was able to schedule the service easily and in a very timely fashion. Was greeted by a friendly and helpful service writer. The work was done while I waited, so very efficient.. More

Totally impressed Friendly, courteous staff. Work was done promptly and properly. All the work done was on warranty and was a very seamless process. Thank you very much Friendly, courteous staff. Work was done promptly and properly. All the work done was on warranty and was a very seamless process. Thank you very much. More