Northstar Ford Calgary - Service Centre

Happy customer, happy car Thank you Fiona and Ryan for the amazing service! Parts got replaced that i didn't even know needed replacement (warranty) and my car runs so much smo Thank you Fiona and Ryan for the amazing service! Parts got replaced that i didn't even know needed replacement (warranty) and my car runs so much smoother now! More

Good Service Dealt with Kevin (I did not get his last name), a new service advisor, who's not in the list of employees. He was very polite, efficient and thorough. Dealt with Kevin (I did not get his last name), a new service advisor, who's not in the list of employees. He was very polite, efficient and thorough. More

Great Service My wife and I were having difficulty managing the remote entry systems on our 3 year old Explorer. Part of what we required was an explanation on how My wife and I were having difficulty managing the remote entry systems on our 3 year old Explorer. Part of what we required was an explanation on how the systems worked. Casandra was very helpful by sorting out the issues and spending time to teach us how to setup the codes and use the system. Thank you cassandra. More

very helpful and understanding I have given this rate because i bought the truck there and also all the people are friendly . And they understand that these vehicles are not cheap. I have given this rate because i bought the truck there and also all the people are friendly . And they understand that these vehicles are not cheap. So you want good service unlike a lot of dealerships. Not a awkward fight on your hands. This is a very good dealership . More

Freindly and knowledgeable Cassandra was very polite and efficient. I requested to do a service only which was completed in the time estimated. Future specialty services were ex Cassandra was very polite and efficient. I requested to do a service only which was completed in the time estimated. Future specialty services were explained...no pressure! More

Cassandra Walker smooth talker! Cassandra is great! 10 out of 10! Would speak with her again! It was like dropping my car off with a friend. A friend that may or may not charge me mo Cassandra is great! 10 out of 10! Would speak with her again! It was like dropping my car off with a friend. A friend that may or may not charge me money to look at my car depending on if it was covered by warranty, but a friend none the less! There's a couple other grumpadumps that work there. Cassandra is not one of them. She's a good egg. Probably deserves a raise I would wager. But that's unlikely, so in lieu of the money she so richly deserves I would recommend she receives 11 crisp high fives a day for a week, and 2 get out of jail free cards, to be used should something go awry. Can't fire Cassy, she's got 2 free passes! More

Top Notch in customer service I have never owned a Ford before so was not sure what to expect for service. My vehicle had a faulty tire pressure sensor and it was immediately fixed I have never owned a Ford before so was not sure what to expect for service. My vehicle had a faulty tire pressure sensor and it was immediately fixed and still under warranty. Liane Asquin was fantastic to deal with and answered any questions I had and even provided me with information that I was not aware of since I am still getting accustomed to my vehicle. I read reviews prior to bring my vehicle to Northstar and it had great customers reviews and I can certainly attest to the service I received from Liane. Never been to a better place so focused on customer service. THANK YOU LIANE!!!!! More

Excellent job Staff was courteous. Did a great job of detailing my car. Timing worked perfect for my schedule. Courtesy vehicle driver was pleasant. Car look Staff was courteous. Did a great job of detailing my car. Timing worked perfect for my schedule. Courtesy vehicle driver was pleasant. Car looks like new. More

Fiona was awesome to deal with. Fiona ensured she understood my concerns, took the time to explain my warranty and ensured everything was completed on my vehicle and contacted me pro Fiona ensured she understood my concerns, took the time to explain my warranty and ensured everything was completed on my vehicle and contacted me promptly when completed. More