Northstar Ford Calgary - Service Centre

Tire Change, Mount & Balance Cassandra was friendly and efficient and she got my car done quicker because I was here from out of town and I needed to return the same day. Complet Cassandra was friendly and efficient and she got my car done quicker because I was here from out of town and I needed to return the same day. Completely happy with the experience. More

Good Service I went in for an oil change and check for shuddering. They found the problem with the clutch which is still under warranty and offer to fix it free fo I went in for an oil change and check for shuddering. They found the problem with the clutch which is still under warranty and offer to fix it free for me. More

Your usual great service Cassandra treated me in a professional, helpful, and friendly manner. Most of all she was very patient with this elderly woman, making sure my concern Cassandra treated me in a professional, helpful, and friendly manner. Most of all she was very patient with this elderly woman, making sure my concerns were addressed More

Great service Service was impeccable as ever. Vehicle was dropped off in a.m for service, tire swap and detail and was ready by noon as promised. Service was impeccable as ever. Vehicle was dropped off in a.m for service, tire swap and detail and was ready by noon as promised. More

Excellent Kevin was a very helpful. He has a strong knowledge and ability in his area. He was welling to assist and help right away. Well done Kevin was a very helpful. He has a strong knowledge and ability in his area. He was welling to assist and help right away. Well done More

Quick and responsive Cassandra took great care of me! Had a bit of a serious and costly issue. Had to leave my car at night drop off and rent another (due to work) in hop Cassandra took great care of me! Had a bit of a serious and costly issue. Had to leave my car at night drop off and rent another (due to work) in hopes that FORD would be able to fix my car in one day without an appointment. It was done!! She went through each needed repair and cost. Even worked to save me a few more dollars. More

Maintenance service Great service as always! Our regular service advisor was not in today, but Fiona took great care of us! Service was quick and our time was valued! Great service as always! Our regular service advisor was not in today, but Fiona took great care of us! Service was quick and our time was valued! Always worth the drive into NorthStar! More

Service rep was polite, knowlagable and cooperative. She made my experience enjoyable. All arrangements were made and problems with our vehicle were rectified rep was polite, knowlagable and cooperative. She made my experience enjoyable. All arrangements were made and problems with our vehicle were rectified, along with logical explanation More

Unscheduled maintenance A problem with the heater/ac fan (noisy after about a minute running) was the reason I took my truck in for repairs. Once the troubleshooting identif A problem with the heater/ac fan (noisy after about a minute running) was the reason I took my truck in for repairs. Once the troubleshooting identified the problem, the work was completed quickly and to my satisfaction. Cassandra was great to deal with and kept me informed as the job progressed. More

Awesome Customer Service!!!! Dealing with Fiona was a great pleasure, very knowledgeable on the questions I had in regards to my extended warranty plan. Fiona had forwarded on my Dealing with Fiona was a great pleasure, very knowledgeable on the questions I had in regards to my extended warranty plan. Fiona had forwarded on my request about extended warranty options to a person who will follow up with myself. More