Northstar Ford Calgary

Great service Friendly and helpful staff. Very impressed with the service done to my car and the changing of the tires. Will definitely be going back again. Friendly and helpful staff. Very impressed with the service done to my car and the changing of the tires. Will definitely be going back again. More

Early morning ignition switch replacement Alex and the team got my truck in at 6:00 am whe the mechanics came in at 7 they looked at it right away and got me out in the hour. Still able to b Alex and the team got my truck in at 6:00 am whe the mechanics came in at 7 they looked at it right away and got me out in the hour. Still able to beat rush hour and in to work on time. Awesome! More

Friendly service. Knowledgeable staff. Service was excellent. Vehicle was done significantly sooner then anticipated. Staff were friendly and very professional. Comunication was good via Service was excellent. Vehicle was done significantly sooner then anticipated. Staff were friendly and very professional. Comunication was good via phone and email to inform me when our vehicle was ready. More

Fluids checked and tires swapped The service provided was 5 stars all the way through from service appointment booking , reception, shuttle service until car delivery! I would recomme The service provided was 5 stars all the way through from service appointment booking , reception, shuttle service until car delivery! I would recommend ford to friends. More

Always great service! For many years, I owned and serviced imports. I wasn’t unhappy with those vehicles, they performed well and were reliable. In retrospect I cannot s For many years, I owned and serviced imports. I wasn’t unhappy with those vehicles, they performed well and were reliable. In retrospect I cannot say I was always happy with their service departments. In 2014, I was in the market for a new vehicle and decided to look at Ford. I was very impressed with the quality and performance and purchased my first Ford after approximately 20 years of imports. The experience through the sales cycle was fantastic. Since then I have purchased 3 other Ford vehicles from Northstar Calgary. The reason for the repeat business was not the flawless sales cycle but the service department. They communicate exceptionally well and continuously keep me informed of the status of my vehicle. They always always let me know about any additional services or recalls that need to be addressed. When something complex needed to be discussed, they have had the service manager or service technician call me. You just can’t beat the commitment to great customer service. It sounds simple... If it is so simple, why can’t other service departments deliver this type of service? I believe it is a result of strong leadership and a culture of pride in what they do. Great job! More

An excellent service My first visiting at Ford dealership I’ve met Ms Liane Asquin she is working at costumer service she helped me a lot and she was really respectful em My first visiting at Ford dealership I’ve met Ms Liane Asquin she is working at costumer service she helped me a lot and she was really respectful employee I’m thinking to keep coming to same location to do all services for my vehicle. More

Squared Away Team This is a team effort from a quick check in, to the prompt shuttle that gets me home to the on time service wrapped up by a quick pickup of vehicle. T This is a team effort from a quick check in, to the prompt shuttle that gets me home to the on time service wrapped up by a quick pickup of vehicle. This team values my time and gets me in and out efficiently. More

Service for fall Thanks Cassandra, you made me very comfortable with your excellent attitude and knowledge. I appreciate the no pressure experience. You offered opti Thanks Cassandra, you made me very comfortable with your excellent attitude and knowledge. I appreciate the no pressure experience. You offered optional service that I declined, but there was no pressure to accept. Thank you, Russ Williams More

Winshield replacement The service was outstqnding! I stopped at North Star to get a quote on for the next dqya replacement wind shield. I was thinking it was going to be mo The service was outstqnding! I stopped at North Star to get a quote on for the next dqya replacement wind shield. I was thinking it was going to be more than a private glass company and it would take a few days for an appointment. As it turns out the price was considerably less than the private company and Cassandra booked me in the next day! She was very pleasant to deal with qnd very knowledgeable. I would definitely go back for service at North Stqr Thanks More

Customer Service Fiona was very professional, knowledgable and accommodating. Everything you would expect in service but you usually don't get, well worth the drive ac Fiona was very professional, knowledgable and accommodating. Everything you would expect in service but you usually don't get, well worth the drive across town. More