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Northstar Ford Calgary
Calgary, AB
2,678 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,678 reviews
October 25, 2017
Winter tires on. Had my winter tires in storage and went in to have them put on my car. The service was fast and efficient, as always. I've never had a problem with se Had my winter tires in storage and went in to have them put on my car. The service was fast and efficient, as always. I've never had a problem with service at this service centre. More
by CraigMcVicar
Verified CustomerEmployees Worked With
Fiona Rea
Helpful October 25, 2017
Great service Fiona always has a smile and good word about everything. I always ask for her to be my service rep. She makes sure my truck is ready to be picked on t Fiona always has a smile and good word about everything. I always ask for her to be my service rep. She makes sure my truck is ready to be picked on time More
by MCKINNON1
Employees Worked With
Fiona Rea
October 24, 2017
Quick service I decided to wait this time for my oil change with multi point inspection. From arrival to departure, we were all done within 40 minutes. Thanks! I decided to wait this time for my oil change with multi point inspection. From arrival to departure, we were all done within 40 minutes. Thanks! More
by TaurusX
Employees Worked With
Alexis Chick
October 24, 2017
I felt I was heard. My vehicle problem was analyzed and resolved. Based on what a mechanic friend told me, the initial quoted cost to repair from Northstar was significa My vehicle problem was analyzed and resolved. Based on what a mechanic friend told me, the initial quoted cost to repair from Northstar was significantly higher than it should have been. I talked to the service manager who reviewed my situation and quoted me a fair price. I rarely go to dealerships for mechanical work (other than new vehicles on warranty) because I have found they charge more and are inflexible. This time, I felt I was heard and treated fairly and am far more open to returning to Northstar for my mechanical issues. More
by Henry
Employees Worked With
October 23, 2017
Scheduled service Got my car serviced, from booking in to picking up, all good. Problems explained and follow up appointment made. Fiona made the process simple and eff Got my car serviced, from booking in to picking up, all good. Problems explained and follow up appointment made. Fiona made the process simple and efficient and has a good grasp on my vehicle service history. More
by PBROWN3
Employees Worked With
Fiona Rea
October 23, 2017
Service When I bough the truck I was recommended to purchase the service plan. I did. End result no additional cost for my first service visit and tire rotati When I bough the truck I was recommended to purchase the service plan. I did. End result no additional cost for my first service visit and tire rotation. Went in on time and got it back end of day. I had a turbo lag which the team trouble shot and corrected. Gord More
by GFOLLETT
Employees Worked With
Tim
October 20, 2017
Excellent Service Cassandra did an excellent job listening to what I wanted checked and it appears that everything was checked. She was very friendly and notified me Cassandra did an excellent job listening to what I wanted checked and it appears that everything was checked. She was very friendly and notified me immediately when my vehicle was ready. More
by Edge owner
Employees Worked With
Cassandra Walker
October 19, 2017
Tire change I have been to this dealer and service centre before and had received exceptional customer service. However, I was quite disappointed this time around I have been to this dealer and service centre before and had received exceptional customer service. However, I was quite disappointed this time around. They didn't call me to inform that my car was ready. I had to call two times around 4pm to get that information. The consultant also didn't tell me what happened after the inspection and whether there were any issues. Even though I dropped off my car at 7.30am, tire change and inspection took really long and I was only able to pick up my car around 5.30pm. More
by Tasmia Hai
Employees Worked With
Cassandra Walker
October 19, 2017
Newer car purchase Our new to us vehicle had the 3m product but there was a problem with it. The dealer got us in as soon as possible and the repairs were quick and don Our new to us vehicle had the 3m product but there was a problem with it. The dealer got us in as soon as possible and the repairs were quick and done properly. Thanks More
by JERSCHMIDT67
Employees Worked With
Mike Issa, Ray Jeffrey
October 18, 2017
Booked a service appointment. All of my concerns were addressed. The service rep was very professional and friendly. I look forward to having my vehicle taken care of on my next vi All of my concerns were addressed. The service rep was very professional and friendly. I look forward to having my vehicle taken care of on my next visit. More
by TROFINKJJJ
Employees Worked With
Fiona Rea
