Northstar Ford Calgary

Winter is back As soon as winter is back, there is a mad dash to put the winter tires on. It is comforting to be able to call our Ford dealership and get an appointm As soon as winter is back, there is a mad dash to put the winter tires on. It is comforting to be able to call our Ford dealership and get an appointment the next day. Our tires were switched in a matter of time and with very little fuss, waiting or inconvenience. More

Double Check Everything They Do The last few times I've had my car serviced at this dealership, there have been signs that the work hasn't been done. First, a day after an oil change The last few times I've had my car serviced at this dealership, there have been signs that the work hasn't been done. First, a day after an oil change, the warning light came on to say I needed an oil change. I went back and they swore up and down that the service was done. Last time, I took it in for its paint and leather inspections. They said this was done, but my car was need even rinsed off. How can they inspect the paint without actually looking at the paint, I asked. Again, they swear the work was done. I just don't believe them. More

Helpful! After a surprise call to trade in my 2013 Fiesta, Derek walked us through the process and we ended up with a brand new Escape! After a surprise call to trade in my 2013 Fiesta, Derek walked us through the process and we ended up with a brand new Escape! More

Good service Cassandra has been always helpful during service requirements. These include regular maintenance as well as extended warranty package requirements. Cassandra has been always helpful during service requirements. These include regular maintenance as well as extended warranty package requirements. I suggest call in and ask for her and then meet her at the store. More

Awesome Nicole McGowan was my sales associate. She went above and beyond. She came in on her day off and was by far the most helpful, friendly, personable sal Nicole McGowan was my sales associate. She went above and beyond. She came in on her day off and was by far the most helpful, friendly, personable sales person I’ve ever dealt with. She made it seem more like friends hanging out than a pushy sales person like most dealerships/sales people. More

Fast and very friendly service! My appointment was November 1st, just as the snow was hitting Calgary. Firstly, I didn't expect to be able to bring my vehicle in so quickly however My appointment was November 1st, just as the snow was hitting Calgary. Firstly, I didn't expect to be able to bring my vehicle in so quickly however the extended service hours beginning at 6am are a great help! Secondly, Cassandra was incredibly friendly and helpful that early in the morning! She got my workorder all lined up and then even checked the treadlife of the tires coming off my vehicle to assure me of what to expect for summer driving of 2018. I will recommend Northstar and especially Cassandra to my friends! More

Great service but the shuttle service is to be desired I always end up taking transit when I bring my car into Northstar Ford because their shuttle service is never available. It's difficult to manage havi I always end up taking transit when I bring my car into Northstar Ford because their shuttle service is never available. It's difficult to manage having my car serviced into my day, because I always spent at least an hour commuting to the dealership, waiting to drop it off, and then taking transit. Not to mention picking up at the end of the night. I wish this dealer had more reliable shuttle service. More

Fast and Efficient This is a really good service centre. Fiona is a machine. She is so on top of things, that I always know that things will get done right the first This is a really good service centre. Fiona is a machine. She is so on top of things, that I always know that things will get done right the first time. More

Awesome !! I brought my car in for an oil change and winter tyres switch. Liane was awesome ! Very prompt and professional. Great service as always at Northstar I brought my car in for an oil change and winter tyres switch. Liane was awesome ! Very prompt and professional. Great service as always at Northstar Ford. More

Friendly and timely service. Good service hours during the regular work week from 6am-6pm. Friendly, knowledgeable staff. Most importantly, my vehicle runs like a dream after the Good service hours during the regular work week from 6am-6pm. Friendly, knowledgeable staff. Most importantly, my vehicle runs like a dream after the service was done :) More