
Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Excellence Service Fiona is amazing - she gives great customer service. Rob has always helped me with additional service issues. Both go the extra mile to help custome Fiona is amazing - she gives great customer service. Rob has always helped me with additional service issues. Both go the extra mile to help customers. More
Flirty She over stepped boundaries with my husband too flirty. She went as far as texting him instead of calling. Extremely uncomfortable with the situation She over stepped boundaries with my husband too flirty. She went as far as texting him instead of calling. Extremely uncomfortable with the situation and her professionalism More
Collision repair and tire change I recently took my new 2017 Ford Fusion in for collision repair. It took longer by quite a few days than expected, but the damage was worse than expe I recently took my new 2017 Ford Fusion in for collision repair. It took longer by quite a few days than expected, but the damage was worse than expected. The communication surrounding this was not excellent. The only way I knew what was happening was because I called. I was not contacted even one time. After the collision repair I was charged $25 to change my tires. I have a service package that I purchased from Ford so I was quite surprised by this charge. I asked them to waive this fee due to the package as well as the fact that I had just had autobody work done. I paid the fee. I was not informed during my oil change a month prior that I should change my tires at that point or would be charged. More
Great service with a smile! Fiona was awesome. Efficient, friendly and accommodating. Great turnaround time on getting my service completed. Oil change, 10,000 km check and repla Fiona was awesome. Efficient, friendly and accommodating. Great turnaround time on getting my service completed. Oil change, 10,000 km check and replaced broken rear wiper. More
Prompt, courteous & speedy service. I was met immediately by a service rep on day of my appointment. She processed the necessary paperwork and then advised me my car had a recall and wo I was met immediately by a service rep on day of my appointment. She processed the necessary paperwork and then advised me my car had a recall and would order the necessary part. I waited in the customer lounge and the service rep came back after a reasonable period of time to tell me my car was ready. She then escorted me to the cashier and went through what had been done to my car, the final price and also informed me they would call me when the recall part arrived so I could schedule an appointment. Very courteous and professional. More
Services I was charged labour for a service I believe the technician could have avoided. Otherwise service staff were professional and courteous. I got my veh I was charged labour for a service I believe the technician could have avoided. Otherwise service staff were professional and courteous. I got my vehicle back within the time frame promised More
tire switch and repair It is always a pleasant visit. Great service and hospitality. They are very friendly and efficient. I have also enjoyed my vehicle and the regular mai It is always a pleasant visit. Great service and hospitality. They are very friendly and efficient. I have also enjoyed my vehicle and the regular maintenance. More
OIl change and recall An emissions recall check was done. Parts are to be ordered and I will be notified when they arrive. Happy they are fixing it appropriately. An emissions recall check was done. Parts are to be ordered and I will be notified when they arrive. Happy they are fixing it appropriately. More
First Service Appointment at Northstar Ford Calgary I recently purchased an older Ford vehicle through private sale. The vehicle is equipped with keyless entry however the person I purchased the vehicle I recently purchased an older Ford vehicle through private sale. The vehicle is equipped with keyless entry however the person I purchased the vehicle from did not know the code. Brought it to Northstar Ford in an attempt to find out the code. With some research and crawling around in the vehicle Brittany was able to provide the code to me. I followed up with booking the vehicle in for service/inspection, in which the service was again very quick and friendly. More
Verry good service. Got me in on a Sat with out an appointment for an oil change and tire rotation. Truck was done quickly and price seems to be ok. Got me in on a Sat with out an appointment for an oil change and tire rotation. Truck was done quickly and price seems to be ok. More