
Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Great experience and honest advice. I always see Fiona when I have my vehicles serviced and always get prompt service and honest feedback and advice when additional service/repair may be I always see Fiona when I have my vehicles serviced and always get prompt service and honest feedback and advice when additional service/repair may be required. Vehicle service can be daunting but it helps building a relationship over time that you can develop honest feedback and advice. More
Oil change/ general vehicle health check Brittany was very helpful and friendly. No major problems, just a general oil change and check up! We will be back at the recommended time. Thank y Brittany was very helpful and friendly. No major problems, just a general oil change and check up! We will be back at the recommended time. Thank you! More
Oil change/vehicle check Was greeted and helped right away. Stayed for the oil change so was guided to the customer lounge which had comfy seating and a lot of drink options a Was greeted and helped right away. Stayed for the oil change so was guided to the customer lounge which had comfy seating and a lot of drink options and amenities. Oil change was done in less than and hour and staff was nothing but courteous. More
Noisy rad fan My 2011 F-150 had a rad fan that was noisy (seemed to be running fast). It is quieter so far after having some coolant added. There was a small issu My 2011 F-150 had a rad fan that was noisy (seemed to be running fast). It is quieter so far after having some coolant added. There was a small issue with the hood not being closed properly when I picked it up. I had to pull over on Stoney Trail to push it down to latch it properly. More
Excellent, friendly & efficient I took my vehicle in for a detailing, arriving just after closing. The service staff were friendly and patient, filling out paperwork after their shif I took my vehicle in for a detailing, arriving just after closing. The service staff were friendly and patient, filling out paperwork after their shift was done with a smile. Work was thorough! More
Always friendly The team here is always great to deal with and have never had any issues. Would definitely recommend North Star Ford. Thanks again and I will definite The team here is always great to deal with and have never had any issues. Would definitely recommend North Star Ford. Thanks again and I will definitely be back. More
The dealership has been exellent The dealer has been excellent but the sun roof on our 2016 Ford Edge has been nothing but problems. We've had to have it replaced twice in the last ye The dealer has been excellent but the sun roof on our 2016 Ford Edge has been nothing but problems. We've had to have it replaced twice in the last year as it keeps cracking. The service has been nothing but excellent and very accommodating each time but it has been extremely inconvenient to have to get this work done as we live outside of the city. We really like the vehicle but we really hate the sunroof. We're scared to even open it as it might crack again and maybe shatter. My husband would love to buy a Focus RS but doesn't want to have to worry about having to deal with poor workmanship from the factory. More
New and Used Car purchase My wife and I had an excellent experience with our first vehicle purchase that we came back for a second vehicle. Sib was knowledgeable and humorous m My wife and I had an excellent experience with our first vehicle purchase that we came back for a second vehicle. Sib was knowledgeable and humorous making our time at the dealership memorable. Sam worked with us to ensure we understood every detail while explaining different types of payment schedules. More
Hit or Miss This service was better than last time. A couple of weeks ago we had Northstar switch out our winter tires for summers. They didn't bother to check This service was better than last time. A couple of weeks ago we had Northstar switch out our winter tires for summers. They didn't bother to check the tire pressure of the summers. On the drive back home on the freeway the car started pulling to the left during a lane change. The pressure was so low that the front tire almost left the rim. Fortunately, we had a portable pump and filled the tires to the correct pressure on the side of the road. When we got home and called Northstar service to report what happened they didn't seem concerned in the least. The only reason I would recommend someone to Northstar is I know the owner. However, if we have another experience like this again then that proclivity will change. Very disappointing. More
regular service on mustang and key was not working. I took my mustang in for regular service and one of my keys was not working, explained what was happing to Leann in service and when I got my car bac I took my mustang in for regular service and one of my keys was not working, explained what was happing to Leann in service and when I got my car back service was complete and key was working, Leann explained everything to me, what was did to my car. Leann was great to deal with, great service. More