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Northstar Ford Calgary
Calgary, AB
2,684 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,684 reviews
May 28, 2018
not on time and service incomplete truck was bought in at 8:30 for oil chnage and inspection. originally promised for 4pm...then 5:15 and ultimately 5:50pm...the service wasn't complete truck was bought in at 8:30 for oil chnage and inspection. originally promised for 4pm...then 5:15 and ultimately 5:50pm...the service wasn't complete as a simple air filter wasn't installed . had to return the next day to have a mechanic install .it took 2 minutes. More
by KENTAYLOR1952
Verified CustomerEmployees Worked With
Fiona Rea, Cassandra Walker
May 28, 2018
Great flexible service I needed a quick turn-a-round on a recall repair and service. They made room for me and allowed me to keep my schedule. They even squeezed in a last m I needed a quick turn-a-round on a recall repair and service. They made room for me and allowed me to keep my schedule. They even squeezed in a last minute fog light replacement. Great staff providing great service. More
by LKG
Employees Worked With
Jennifer Chouinard
May 28, 2018
On time - friendly staff I have a F350 diesel and service takes a bit more time. Fiona seems to have a good sense of time requirements and , as usual, the service is done whi I have a F350 diesel and service takes a bit more time. Fiona seems to have a good sense of time requirements and , as usual, the service is done while I wait; within the time estimate. More
by MARV.HAGEL
Employees Worked With
Fiona Rea
May 26, 2018
Got my brakes done A few days ago I brought my car in to have my brakes done. I must say the service was excellent ! Liane was wonderful ,very helpful and professional a A few days ago I brought my car in to have my brakes done. I must say the service was excellent ! Liane was wonderful ,very helpful and professional as always. More
by FROSTYFEET
Employees Worked With
May 25, 2018
Wonderful Dealership I have been very pleased with all at the dealership. Cassandra was very helpful, prompt service and answers questions honestly. The service shuttle d I have been very pleased with all at the dealership. Cassandra was very helpful, prompt service and answers questions honestly. The service shuttle driver was very efficient and courteous. I would recommend North Star Ford, they strive for excellence and will ensure you are satisfied. More
by Ken
Employees Worked With
Malcom McLean, Cassandra Walker
May 25, 2018
Longest Oil Change EVER Went in for an oil change and tire change last week and the mechanic somehow managed to smash my windshield. As unimpressed as I was, I understand tha Went in for an oil change and tire change last week and the mechanic somehow managed to smash my windshield. As unimpressed as I was, I understand that accidents happen--that isn't why I'm leaving a bad review. No, it was how the situation was handled afterwards to really annoyed me. They kept my car for an extra day to replace the windshield, but ordered in the wrong one. This is the same dealership I bought the car from, so I do not know how they could have screwed that up. I only found out about the mix up when I finally called to see if the car was ready for pick-up because I hadn't heard from Northstar all day. 4pm on a Friday, they tell me I'll have to return the following week because they screwed up. Finally, on day THREE I got my car back in one piece. There was no compensation offered for taking up two extra days of my time and no apology given. More
by Anne Johnson
Employees Worked With
May 25, 2018
My expectations were met. Everyone I dealt with was professional and friendly. I did have to call for an update and my service person returned my message promptly. My vehic Everyone I dealt with was professional and friendly. I did have to call for an update and my service person returned my message promptly. My vehicle was ready when promised. More
by TUNNYLIAM
Employees Worked With
I don't remember.
May 24, 2018
Excellent Service I was pleased with the service I received, especially since it was very busy. Cassandra was great & very knowledgeable & helpful. I would recommend he I was pleased with the service I received, especially since it was very busy. Cassandra was great & very knowledgeable & helpful. I would recommend her for a raise. More
by Samantha-jane
Employees Worked With
Cassandra Walker
May 24, 2018
Over prayed with extra charges Upon pickup Bought a new lock cylinder from Mike Van, I dropped off my key for them to code to the lock , Which I had assumed was included. No one contacted me t Bought a new lock cylinder from Mike Van, I dropped off my key for them to code to the lock , Which I had assumed was included. No one contacted me telling me there would be an extra charge when I come to pick it up, I could’ve paid 1/3 of the price to have the lock delivered to my house, as I walked into the parts department there with another customer complaining about an overcharge he was not aware of, you have totally lost my business. I may just be one person but I am expanding my business and looking to buy more vehicles. After reading more reviews online I don’t think I will ever step foot in your store again, very sorry More
by KENALBERDING
Employees Worked With
Between the parts department, Jen at the drive-through service.
May 24, 2018
A/C repair Was greeted asap upon my scheduled appointment. I almost always deal with Liane Asquin and get prompt and honest service. Service shuttle driver was f Was greeted asap upon my scheduled appointment. I almost always deal with Liane Asquin and get prompt and honest service. Service shuttle driver was fast and efficient as well. More
by JENNIFER.CHIOLA
Employees Worked With
