Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Cassandra at Northstar always impresses! I am always impressed by the service reception staff at Northstar Ford! The staff are always polite, professional and efficient! I particularly ap I am always impressed by the service reception staff at Northstar Ford! The staff are always polite, professional and efficient! I particularly appreciate Cassandra's consistent assistance with my service visits over the last few years. It doesn't matter what my concerns are, Cassandra works through them and gets me happily on my way :) I really appreciated Cassandra's help and expertise to help me choose my new tires. Thanks Cassandra -- you rock!!!!! More
Fleet Truck recall and winter tires Liane was courteous and helpful. I knew it was going to take some time with all that needed to be done. Only one issue, as I was not able to pick up t Liane was courteous and helpful. I knew it was going to take some time with all that needed to be done. Only one issue, as I was not able to pick up the car during service hours, as toggle switch was added to allow the backup beeper to be shut off. I have no idea where the switch is or if electronic, turn it off and on. Not readily apparent. More
Pleased with the service Good service, love getting updates online instead of using the phone. My only comment is that the service department could be expanded for the amount Good service, love getting updates online instead of using the phone. My only comment is that the service department could be expanded for the amount of traffic it sees. More
Cassandra does an amazing job. She listens, gives you advice and best of all communicates via both text and phone. It is not unexpected as this is what I have received every time sh She listens, gives you advice and best of all communicates via both text and phone. It is not unexpected as this is what I have received every time she is assigned to my work order. More
F250 superduty Chris and Sam were excellent to deal with, I got the truck and accessories at a great price. I was told yesterday that my trade in sold already, that’ Chris and Sam were excellent to deal with, I got the truck and accessories at a great price. I was told yesterday that my trade in sold already, that’s excellent work! More
The service advisor makes the experience! I have an F350. It is always a challenge to get a good diesel tech. Northstar has served me well over the years. What makes my experience, hands do I have an F350. It is always a challenge to get a good diesel tech. Northstar has served me well over the years. What makes my experience, hands down, is my service advisor. She knows me and my truck and I feel like an important customer - not just a number! Thanks Fiona, More
Tire rotation. Replace summer tires with winter tires Good service. The vehicle was ready when promised. In addition they were courteous to replace the wiper blades as well. Brittany recommended wheel ali Good service. The vehicle was ready when promised. In addition they were courteous to replace the wiper blades as well. Brittany recommended wheel alignment etc. Thanks for the suggestion. More
Was good. Got my winter tires switched over and it was all quick and easy. Staff was friendly, and it was over twice as fast as a different dealership I used in Got my winter tires switched over and it was all quick and easy. Staff was friendly, and it was over twice as fast as a different dealership I used in Calgary. My only real gripe was how long it took me to get my keys back, as it took a man in a suit to grab someones attention. More
Winterized and regular oil change Fiona is awesome and treated me like VIP asi usual. Not only did they do the servicing but they noticed some irregular wear on one of my tires. Fiona Fiona is awesome and treated me like VIP asi usual. Not only did they do the servicing but they noticed some irregular wear on one of my tires. Fiona booked me in for next week to have it checked into. More
Service When I received a factory recall from Ford Canada I chose northstar, initially for for the location. Since then, I take my fleet vehicle there for eve When I received a factory recall from Ford Canada I chose northstar, initially for for the location. Since then, I take my fleet vehicle there for everything regarding safety or maintenance. Truly a seamless experience with more than acceptable timelines. When asked last how my experience was, my reply was .. see you in 8k km. Thank you North Star....perhaps next time I'll take you up on a courtesy shuttle lift. More