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Northstar Ford Calgary
Calgary, AB
2,684 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,684 reviews
May 12, 2016
Yours is what Customer Service should look like Mitch was patient, friendly and very helpful in walking me through the 'Service' process. My previous vehicle was a 2000 and my new Ford is a 2015. Mitch was patient, friendly and very helpful in walking me through the 'Service' process. My previous vehicle was a 2000 and my new Ford is a 2015. I'm a senior and I'm still learning about the features on the new car, which can be quite daunting and complicated to me. However, Mitch put me at ease and answered all my questions (though some were probably quite dumb) in an easy to understand and professional manner. More
by IrisB
Verified CustomerEmployees Worked With
Mitch Coppieter
May 12, 2016
warranty rip off Hello, Great service from most of the people considering friendliness and thank you for finally changing my brake pads and front rotors but not ple Hello, Great service from most of the people considering friendliness and thank you for finally changing my brake pads and front rotors but not pleased that Ford is with-holding from replacing my obviously in need of changing back rotors and brake pads along side the front ones because my warranty is coming to end as of next service!! So thanks for ripping me off. More
by TIFFMART13
Employees Worked With
Lynn Edwards
May 12, 2016
Great customer service! Mitch was great! Very friendly and was able to get my car finished before the time I asked for it. He was also able to get my recall done. He excee Mitch was great! Very friendly and was able to get my car finished before the time I asked for it. He was also able to get my recall done. He exceeded my expectations! More
by LEANNE1
Employees Worked With
Mitch Coppieter
May 11, 2016
Great Service Staff. Great service, staff friendly and knowledgable. It was quite busy but the service staff were very efficient at moving customers through. The dealersh Great service, staff friendly and knowledgable. It was quite busy but the service staff were very efficient at moving customers through. The dealership buildings could use upgrading. More
by RSTANGER
Employees Worked With
Brittany Fjellstad
May 11, 2016
Work on Tuesday the 10th,came for an oil change,yikes. Have always come to North Star for service, but it was to be an oil change appt,,but Fiona came out,to say I had,big issues with rear brakes etc.(don, Have always come to North Star for service, but it was to be an oil change appt,,but Fiona came out,to say I had,big issues with rear brakes etc.(don,t have service order in front of me,), but 755.00'later. I was told I had some issues a year ago, but, knew I was having no braking issues, still didn,t and have noticed no change since! Yesterday. Just want to affirm, that we need service of course, but 78,000'kil. To have such major issues. Please,please, absolutely enjoy the fact lights etc.,are checked, but put them back to automatic, or where they were.!!, people should be shown how to use this feature, LOL. In ending, don,t want to spend money unless absolutely needed!!! More
by ZINTERKAREN
Employees Worked With
Fiona Rea
May 11, 2016
Great quick and friendly service Very friendly reception. Was offered coffee immediately, helped quickly and the car was serviced within the expected timeframe. Mitch did a great job Very friendly reception. Was offered coffee immediately, helped quickly and the car was serviced within the expected timeframe. Mitch did a great job explaining service options. He even called me during the service to get an okay from me on changing an air filter. More
by KOEN0
Employees Worked With
Mitch Coppieter
May 11, 2016
Recall Update I have always had great service here. As busy as all the staff are they still are attentive and committed to the customer's needs. I have always had great service here. As busy as all the staff are they still are attentive and committed to the customer's needs. More
by harriet0
Employees Worked With
Mitch Coppieter
May 11, 2016
Service appointment without surprises I was pleased that Northstar Ford could fit me in to their service schedule with one day notice. I appreciate the convenience and will be back becaus I was pleased that Northstar Ford could fit me in to their service schedule with one day notice. I appreciate the convenience and will be back because of it. More
by MLOFTSGARD
Employees Worked With
Fiona Rea
May 10, 2016
Poor service I emailed scott regarding my matter. I also called 3x. Never heard back from anyone even though i was promised a phone call and the number was passed I emailed scott regarding my matter. I also called 3x. Never heard back from anyone even though i was promised a phone call and the number was passed to him. More
by MACCAGNOAMY
May 10, 2016
great service, even better staff Everyone is fully engaged and totally committed to the customer service experience. Best Ford dealership I've ever been to without exception. Ask for Everyone is fully engaged and totally committed to the customer service experience. Best Ford dealership I've ever been to without exception. Ask for Fiona. More
by DONJMCKINNON
Employees Worked With
Fiona Rea, Mitch Coppieter
