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Northstar Ford Calgary
Calgary, AB
2,684 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,684 reviews
October 26, 2018
Best of a bad situation My truck was vandalized the day before I was supposed to leave on a one week trip, and the service staff did a great job of getting my truck repaired My truck was vandalized the day before I was supposed to leave on a one week trip, and the service staff did a great job of getting my truck repaired in a timely manner. They moved mountains to get the work done as quickly as possible, and didn’t try to overcharge for the rush. Thank you Fiona!!! More
by SJUNGWIRTH
Verified CustomerEmployees Worked With
Fiona Rea
October 25, 2018
Amazing service, friendly staff. FIONA was amazing! Was very happy with my experience. Will be using them for all my Ford Services. Very close to my residence and very convenient. Staff are super fr Was very happy with my experience. Will be using them for all my Ford Services. Very close to my residence and very convenient. Staff are super friendly . More
by JOESANF83
Employees Worked With
Fiona Rea
October 25, 2018
Didn’t complete booked service Book for vehicle recall. Work was not performed. No reason given. Wasted my time. Also, was given reminder to bring in vehicle at 18,000 km then told Book for vehicle recall. Work was not performed. No reason given. Wasted my time. Also, was given reminder to bring in vehicle at 18,000 km then told service not valid until 22,000 km. Charged extra for tire swap. Not impressed. More
by AYYC
Employees Worked With
October 25, 2018
Service superstars Always a pleasant experience at Northsatr Ford . Quick courteous and always deliver as promised thansk to all the staff for their hard work and d Always a pleasant experience at Northsatr Ford . Quick courteous and always deliver as promised thansk to all the staff for their hard work and dedication More
by DDH501
Employees Worked With
Cassandra Walker
October 25, 2018
First oil change All went well and Jennifer was very courteous and helpful. An hour and a half was a little long too for the first oil change. All went well and Jennifer was very courteous and helpful. An hour and a half was a little long too for the first oil change. More
by EDURAND
Employees Worked With
Jennifer Chouniard
October 25, 2018
Northstar Ford Service Consistent as always.. I just want to thank Service Consultant Fiona for her continued professionalism with every appointment and explaining thoroughly what work needs to be I just want to thank Service Consultant Fiona for her continued professionalism with every appointment and explaining thoroughly what work needs to be performed on my Truck. Thank you Northstar! More
by TODDK1
Employees Worked With
Fiona Rea
October 25, 2018
Door ajar issues Issues with the door latch were diagnosed and parts ordered very quickly. A followup appointment was also scheduled in order to expedite the required Issues with the door latch were diagnosed and parts ordered very quickly. A followup appointment was also scheduled in order to expedite the required repair. In addition, a review of my maintenance history and other concerns was also discussed. Fiona is always a pleasure to work with and her professionalism is much appreciated. More
by G-Dog
Employees Worked With
Fiona Rea
October 25, 2018
Efficiently completed recall work Completed work on two outstanding recall notices in a efficient manner and repaired a slow leak in the tire. Service consultant Cassandra was friendly Completed work on two outstanding recall notices in a efficient manner and repaired a slow leak in the tire. Service consultant Cassandra was friendly and efficient. More
by SRS
Employees Worked With
Cassandra Walker
October 24, 2018
booking appointment Overall I had a very good experience at the dealership for regular oil change. I asked the services advisor if I can pick up my vehicle early although Overall I had a very good experience at the dealership for regular oil change. I asked the services advisor if I can pick up my vehicle early although they only can commit by 5pm, but advisor tried to help me. I got my vehicle by 2:45pm which enable me to pick up kids from school. Thank you! The only issue I had was the communication for booking appointment. I filled out form online requesting a service appointment, shortly I received a email which gives me a few options and ask me to reply with my preferred time. he email also said once I reply the preferred time, they will confirm for me. However, I have not received confirmation a few days after I replied that email, so I called their office, but the lady received my call said she cannot see any information about my appointment, she has to book me in about two weeks. I was disappointed but no choice, so booked a time. one day before the original date I requested in my email, I received a call from them to remind me for service the next day. apparently, there was communication issue here. hopefully they can re-visit their booking protocol and improve that. More
by Ge
Employees Worked With
Cassandra Walker
October 24, 2018
Recall Were prompt and kept to times. Managed my expectations well. Did the recall work as required. The vehicle has 2 problems as well, which occur from ti Were prompt and kept to times. Managed my expectations well. Did the recall work as required. The vehicle has 2 problems as well, which occur from time to time and obviously difficult to replicate when showing a service adviser. I almost get the impression that they'd like me to believe that there isn't really any problem with the vehicle at all and that it may be only in my head. More
by CRAIGSTEPHENS.SR
Employees Worked With
