Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Excellent service I have been dealing with Northstar Ford Calgary for the last few years, and they have been fantastic and helpful. They always take the time to explai I have been dealing with Northstar Ford Calgary for the last few years, and they have been fantastic and helpful. They always take the time to explain things to me. More
No disclosure They try and steal your money with an environmental fee, even when they don’t do anything of any kind of disposal. They don’t tell you about this fee They try and steal your money with an environmental fee, even when they don’t do anything of any kind of disposal. They don’t tell you about this fee when you bring vehicle in for service. Just a scam to get more money and the rate per hour is outrageous. And the young girl at service desk was a snotty little xxxxx. Maybe she should try and smile and have a little empathy toward the customer. As well as the other two women in the service pickup area that just closed the window and scowled and frowned at me and talked so I couldn’t hear them talking about me. I will never go back there and would never recommend ford again. I will probably never by a Ford again as well. Just horrible service. You should be honest and make your slogan “come in, we will steal your money” Liane was ok. The other three in pickup area were horrible. They didn’t even close my glove box and when I went to close it, I found that my latch is broken. Just a bad experience. More
Bro, do you even bro, bro? Cassandra. Could we please get this absolute delight a raise, or some form of recognition that isn’t just a pat on the back? Common bro!! At times she Cassandra. Could we please get this absolute delight a raise, or some form of recognition that isn’t just a pat on the back? Common bro!! At times she has been the single shining light in an otherwise murky experience of owning a Fiesta ST. This car had problems. And I’m a picky xxxxx. But, when the car is new, any problem is going to stink that much more. With the help of Cassandra, and Rob, I believe that after several attempts to fix the many things wrong with this car, they finally got it taken care of. Just in time for me to sell it. More
Quick to respond I had my truck in for service and also to fix an issue with my door not latching, I picked up my truck thinking the door had been fixed only to find o I had my truck in for service and also to fix an issue with my door not latching, I picked up my truck thinking the door had been fixed only to find out the next day it hadn’t been. After writing a so so review Northstar and Brittany were very quick to respond. It was explained to me by Brittany that there had been a miscommunication with me and parts had been ordered to fix the issue. Brittany explained to me how the paperwork system worked between warranty and service work. She was incredibly professional, friendly and courteous. I do not expect things to be perfect but I do expect to see issues handled exactly the way she handled them. Incredibly great job correcting the issue and I couldn’t be happier! I shop at Northstar because of the great service and sales people, I have purchased almost 20 vehicles from that location over the years and once again they proved why they are my dealer of choice!!!!!! Awesome job Brittany!!!!!!!!! More
Always great Always makes life super easy and gets all the work done in a timely manner. I wouldn't go anywhere else to get my truck serviced Always makes life super easy and gets all the work done in a timely manner. I wouldn't go anywhere else to get my truck serviced More
First service visit I had been servicing my vehicle with another dealership and had heard go things about Northstar Ford Crowfoot. I was able to book an appointment in un I had been servicing my vehicle with another dealership and had heard go things about Northstar Ford Crowfoot. I was able to book an appointment in under a week and the vehicle did not need to be on site at the crack of dawn as with others for routine maintenance (L/O/F....). Service and a recall were performed in the time stated and I was kept informed of the progress by Brittany half way through. I will be returning to Northstar Ford Crowfoot in the future. More
Warranty Service I recently had my vehicle in for warranty service and replacement of the entire rear driveshaft assembly. This issue was diagnosed by technicians, the I recently had my vehicle in for warranty service and replacement of the entire rear driveshaft assembly. This issue was diagnosed by technicians, the part was ordered, and the repair was made inside of a week pursuant to the terms of my extended warranty. The drop-off, notification, and pick-up were all handled with professionalism as always - thanks Cassandra! More
Half of the job was done Brought my truck in for regular maintenance and to have a rattling sound fix. They only did the maintenance and now i have to bring it in again. Brought my truck in for regular maintenance and to have a rattling sound fix. They only did the maintenance and now i have to bring it in again. More
Recall Took my vehicle in for a recall and they suggested doing other maintenance as well since I was already there. Saved me time from having to book anoth Took my vehicle in for a recall and they suggested doing other maintenance as well since I was already there. Saved me time from having to book another appointment and bringing my vehicle in later. Overall service was great. More
Great as usual I've been getting service here for the past 5 years, not once has there been any issue. Would definitely continue to come here for service. I've been getting service here for the past 5 years, not once has there been any issue. Would definitely continue to come here for service. More