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Northstar Ford Calgary
Calgary, AB
2,684 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,684 reviews
November 18, 2016
Flat Tires I think Ford should look into its car rental service options a little more closely. I was definitely over charged at the Enterprise Car Rental, and th I think Ford should look into its car rental service options a little more closely. I was definitely over charged at the Enterprise Car Rental, and that is not acceptable considering Enterprise is the go to rental service for Ford. I had better and cheaper options with other service stations. The staff were good. More
by TALEBAMERI
Verified CustomerEmployees Worked With
November 18, 2016
Fast talkers that don't have you in mind when making a sale I went in knowing I wanted to have as little debt as possible and low payments...I was blind sided by the salesman and finances guy into getting a cra I went in knowing I wanted to have as little debt as possible and low payments...I was blind sided by the salesman and finances guy into getting a crap vehicle for $45000!!!!! 2 wheel drive...base model Escape! $45000!!! I would never recommend anyone go there at all! More
by LDBELL
Employees Worked With
I am not sure it was Adam might have been Greg., Adam Uttley, Francis Nair
November 17, 2016
Transmission problems Craig was the advisor I dealt with and I told him all the problems I had been having with my transmission on my 2013 f150 fx4 he advised me to bring i Craig was the advisor I dealt with and I told him all the problems I had been having with my transmission on my 2013 f150 fx4 he advised me to bring it in and ask for him directly. Brittany was the one who first took my info when I arrived as per usual she was a gem and was phenomenal to deal with. Craig got Ryan to go for a test drive with me to see if I could get the truck to display the issues I had been having. Ryan was great, he was extremely knowledgeable and understanding and he was super cool to hangout with. I washed my truck a after I brought him back to the shop because in my opinion that's my job not the techs. I brought my truck back that same day and left it with them for Ryan to take care of. He managed to figure out what parts would have been causing the issue and when I picked it up the next day both him and craig were super helpful and gave me great advise as to what to do moving forward. This was by far the best experience I've had with Northstar crowfoot since I've bought my truck. I'm happy to see that customer service is improving and everyone I dealt with that day deserves a huge pat on the back or some sort of reward. More
by EJROLLHEISER
November 17, 2016
Excellent Service Booked the service appointment after hours on the web site and had an immediate response the next morning. Arrived for appointment and was greeted by Booked the service appointment after hours on the web site and had an immediate response the next morning. Arrived for appointment and was greeted by Brittany and the first question was do I need a coffee. Discussed a transmission issue with Brittany and she was very knowledgeable in her questions. Returned to pick up my vehicle and all service was done as well as the transmission issue was solved and repaired as well they had found an issue with the cooling system that was also repaired. Excellent work and very knowledgeable service people and easy to talk with. More
by Mycroft_01
Employees Worked With
November 17, 2016
Just a Oil change I was pleased that I got right in to service my f350 pickup. And my dog got to visit everyone in the waiting room and showroom. Thanks again I was pleased that I got right in to service my f350 pickup. And my dog got to visit everyone in the waiting room and showroom. Thanks again More
by RO5507
Employees Worked With
Liane Asquin
November 17, 2016
dropped my vehicle off to get detailed fast and did not have to wait to have my vehicle in for the detail and it was done when promised . the vehicle was very clean and I was satisfied with fast and did not have to wait to have my vehicle in for the detail and it was done when promised . the vehicle was very clean and I was satisfied with the service More
by DAVEDIESELDOCTOR
Employees Worked With
November 16, 2016
60K service and oil change My experience has always been excellent with NS Service department. one frustration though is that at times it is tough to get through and it takes a My experience has always been excellent with NS Service department. one frustration though is that at times it is tough to get through and it takes a little while to hear back on messages. More
by JAY.FORBES
Employees Worked With
Fiona Rea, Mitch Coppieter
November 16, 2016
Mount and balance winter tires Great service from the service representatives. Tires were bagged and put in the back of my vehicle neatly. The cost was more than other centres cha Great service from the service representatives. Tires were bagged and put in the back of my vehicle neatly. The cost was more than other centres charge so I was a little disappointed. I was told that there had been a sale and there was one coming up but there was no compensation for the price I was paying. I've asked repeatedly to receive emails with sales and offers but to no avail. This has not happened in the 4 years I've been dealing with Ford Crowfoot. More
by IDUJ
Employees Worked With
Unknown service person
November 16, 2016
Outstanding service Lost my key and was booked in immediately to have new key and fob replaced. Cassandra was polite, friendly, knowledgeable and kept us updated as to w Lost my key and was booked in immediately to have new key and fob replaced. Cassandra was polite, friendly, knowledgeable and kept us updated as to what was happening. Excellent service. More
by Glenn33
Employees Worked With
Cassandra Walker
November 15, 2016
As good as it gets Everything was so smooth. Brittany was professional and informative. Everything promised was delivered and she outlined how to make best use of my m Everything was so smooth. Brittany was professional and informative. Everything promised was delivered and she outlined how to make best use of my maintenance plan. Thanks! More
by 4RE Phil
Employees Worked With
