Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Repair to Vehicle Service Department fitted me in and fixed the tire repair within an hour. Very appreciative. Everything went very smoothly and the staff were very acc Service Department fitted me in and fixed the tire repair within an hour. Very appreciative. Everything went very smoothly and the staff were very accommodating. More
Service Excellent Service. Last time I was in, the detailing was not great. This time, No charge, they did a great job. Very Happy with everything. Excellent Service. Last time I was in, the detailing was not great. This time, No charge, they did a great job. Very Happy with everything. More
Great Service Pleasant to deal with. Doesn't recommend maintenance not required. Very accommodating for shuttle and vehicle pick up times. Quick response time whe Pleasant to deal with. Doesn't recommend maintenance not required. Very accommodating for shuttle and vehicle pick up times. Quick response time when booking service online. More
Sales and Service Had a great experience working with sales team. Adam was great professional responsive made sure I was happy. There were a few glitches resulting in 2 Had a great experience working with sales team. Adam was great professional responsive made sure I was happy. There were a few glitches resulting in 2 service calls both within same week. Both times dealt with Cassandra in service first time was not pleasant her people skills were lacking very abrupt. Second time she was much better therefore the 3/5 rating for her. More
40K Service Cassandra was very helpful - all we asked about was done - vehicle returned on time - Donald Trump's name didn't come up once. Neither did Hilliary. Cassandra was very helpful - all we asked about was done - vehicle returned on time - Donald Trump's name didn't come up once. Neither did Hilliary. More
Great Service Had "The Works" done on my 18 year old Explorer. Oil and filter change and a complete inspection of all systems and tire rotation in under 90 minutes Had "The Works" done on my 18 year old Explorer. Oil and filter change and a complete inspection of all systems and tire rotation in under 90 minutes while I waited. Very efficient and great people! More
Very friendly and helpful I came in without an appointment when the technician installing my auto start at Visions was unable to register the unit. They suspected that the sec I came in without an appointment when the technician installing my auto start at Visions was unable to register the unit. They suspected that the security system was locked out from adding keys. Damian was able to able to help me within 15 minutes of arriving and was very accommodating in working with Visions to help resolve the problem. It took a little back and forth but Damian was always accessible and very helpful. More
Great, informative, friendly service! Mitch was very helpful when I brought my 2014 Ford Escape in for an oil change and to check to see if I had a nail in one of my tires. He advised me Mitch was very helpful when I brought my 2014 Ford Escape in for an oil change and to check to see if I had a nail in one of my tires. He advised me of the deal for oil change, tire rotation and inspection and told me what would happen if they found a nail including the cost. Excellent efficient service with no surprises! More
Double Check I thought I had an issue with my pressure sensors after getting my tires mounted at NorthStar Ford. I called and talked to Damian about it and he tol I thought I had an issue with my pressure sensors after getting my tires mounted at NorthStar Ford. I called and talked to Damian about it and he told me to bring my truck in at no cost and they would take a look at it. It turns out the sensors are fine, and there's an issue with my computer, which I will have to get a Dodge dealer to look at. I was very happy with the friendliness of your staff in their willingness to look into the problem, and was very happy not to be charged for the inspection. You have top-notch staff who are very well versed in customer service!! More
The Works Fast service-----service completed ahead of schedule. Service Advisor(Mitch)was excellent in all aspects. Unit was taken into service bay as soon as Fast service-----service completed ahead of schedule. Service Advisor(Mitch)was excellent in all aspects. Unit was taken into service bay as soon as I entered garage. More