Northstar Ford Calgary

Honest service They finished the job on time and they didnt want to make any unusual recomendations and get the money.honest service.i will bring my other toyota ve They finished the job on time and they didnt want to make any unusual recomendations and get the money.honest service.i will bring my other toyota vehicle to service here . More

Addressed all of the concerns I raised Northstar addressed all of the concerns expressed and acknowledged my major concern about potential excessive oil consumption. For this they have reco Northstar addressed all of the concerns expressed and acknowledged my major concern about potential excessive oil consumption. For this they have recommended monitoring to verify if it is real and provided assurance that it can be fixed under warrantee. More

Heater fixed Heater hasn't worked well since I got the vehicle. Warranty records show I brought it in twice. This time they found a problem and fixed it. Although Heater hasn't worked well since I got the vehicle. Warranty records show I brought it in twice. This time they found a problem and fixed it. Although I felt it should have been considered that I had brought it in twice before so maybe at least a better price I was just so glad it was finally fixed. My car is nice and warm now. More

Standard Oil Change Brittany took great care of us once we arrived. Getting through to Service on the phone however, was a challenge. When i called to set up the appointm Brittany took great care of us once we arrived. Getting through to Service on the phone however, was a challenge. When i called to set up the appointment, the phone rang 8 or 9 times, and then went to voice mail. When i had to reschedule, the same thing happened. i waited over 24 hours and didn't get a response, so called Rob, the service manager, and left an additional voice mail. after a couple of hours, he did return my call, listened to my concerns, and got me set up. More

Service of 2016 Explorer Brought in the vehicle for normal maintenance and the service adviser was very courteous knowledgeable. They informed me of recommended service outsid Brought in the vehicle for normal maintenance and the service adviser was very courteous knowledgeable. They informed me of recommended service outside of the planned maintenance package saving me time and preventing excess tire wear. Excellent! More

Quick and easy Just an oil change. Booked a 'while you wait' appointment. Was estimated to be 1.5 hours which is a little long to wait but was done in 1 hour. No li Just an oil change. Booked a 'while you wait' appointment. Was estimated to be 1.5 hours which is a little long to wait but was done in 1 hour. No lineup or wait to check in. More

Very helpful with unexpected winter tire problem. We brought our car to Northstar recently without an appointment because we were suddenly driving on the "little" spare tire after a flat tire in -20 w We brought our car to Northstar recently without an appointment because we were suddenly driving on the "little" spare tire after a flat tire in -20 weather. The big tire was pronounced "unrepairable" and Northstar was able to order and install a new winter tire in less than 24 hours. Everyone was very helpful, especially Liane. Thanks, Northstar. Sue and Lionel Singleton More

Purchase of new 2016 F150. Couldn't rate price because I didn't check elsewhere. I feel that the dealership overall has improved considerably since the fall of 2011 when I bou Couldn't rate price because I didn't check elsewhere. I feel that the dealership overall has improved considerably since the fall of 2011 when I bought the first truck. I like dealing with Nathan. He has a similar approach to a fellow I dealt with for 30 years in Saskatoon. I am not interested in haggling over the price. Tell me the price you want and I either accept it or go elsewhere. I also want to state that I always received good service from Michael,(sp?) service adviser at Cochrane on the 2011 F150 which contributed to my decision to buy another Ford. I did have issues with the 2011 F150 when new (8000 km's) and I had decided to buy a Ram in the fall of 2012 as soon as the 2013's were available and never buy another Ford however Marty stepped up to the plate and had the 2011 repaired so that was definatley taken into account when making this purchase. More

Friendly service and ready when promised. The service staff were friendly and promptly had me in the service bay at the time of my appointment. The service rep explained what service was to b The service staff were friendly and promptly had me in the service bay at the time of my appointment. The service rep explained what service was to be completed. No extra charges and the service was completed at the time promised. More

Accommodating I made my appointment for 1100 am but was early and they accommodated me. I was leaving the dealership by 1115 am. Great service. Thank you. I made my appointment for 1100 am but was early and they accommodated me. I was leaving the dealership by 1115 am. Great service. Thank you. More