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Northstar Ford Calgary
Calgary, AB
2,684 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,684 reviews
December 22, 2016
Christmas Cheers!! Needed to get remote for truck. Service was quick and painless which was awesome on a very busy day. Thank you for stepping up and Merry Christmas to Needed to get remote for truck. Service was quick and painless which was awesome on a very busy day. Thank you for stepping up and Merry Christmas to all your team. Cassandra your awesome! More
by KENBISSONETTE
Verified CustomerEmployees Worked With
Cassandra Walker
December 22, 2016
Good service We have deal with Northstar Ford and before Crowfoot Ford for many years of excellent service. we would like to recommend Cassandra and Fiona to all p We have deal with Northstar Ford and before Crowfoot Ford for many years of excellent service. we would like to recommend Cassandra and Fiona to all prospective clients. We hope these dedicated women are well recognized for their friendly and helpful manner. We will be advising our employees and clients that the best service in NW Calgary is at Northstar! May all the staff at Northstar enjoy a wonderful Christmas season and a healthy and prosperous New Year! Your truly Malcolm T McDonald President Makoa Enterprises (Africa) Ltd 6620 Silver Springs Cres NW Calgary, Alberta Canada T3B3R4 More
by SEISMC
Employees Worked With
Cassandra Walker
December 21, 2016
Bad Finish to my Maintenance Plan This was my final service in my play, and while the Service Attendant was courteous I was disappointed at the prospect of a minimum charge simply to e This was my final service in my play, and while the Service Attendant was courteous I was disappointed at the prospect of a minimum charge simply to explore a problem I had brought forward. I had discovered one door body with a large amount of water inside, days after a rainstorm, where the window was fully closed. I am suspicious of the exterior sill seal, however, the attendant was not able to tell me if the part / labour was covered under my warranty. My exposure was 1 hour ($155), simply to look, where I'm convinced it shouldn't take more than 15 minutes. I don't have money to waste, and find it very disappointing that I needed to guard my wallet while visiting your business. This is where dealer garages lose my business, and demonstrate themselves more interested in "finding" warranty work, and adequately caring for the customer and their vehicle. Now, I will be visiting a local private shop, mere blocks from North Star Ford, that has gained my trust in the past, and does not charge for a simple, quick look at the seal around the window if they discover it won't need to be fixed. This hint at things to come from Service, along with the discourteous treatment I've received from Greg Aimer in Sales, and the absence of follow-up I would have liked from Sherry (community relations), have fouled my impression of the culture at North Star Ford, and also for the brand. I still like my truck, but I'll be looking to move to a different make while this vehicle is still worth something. Feel free to contact me if you choose to explore this further with me (403-828-5939). More
by MLOFTSGARD
Employees Worked With
Lynn Edwards
December 21, 2016
Over and above She was very happy and helpful. Sorted out one of my last services and pointed me in the directions for new tires. Merry Christmas, Thsnks She was very happy and helpful. Sorted out one of my last services and pointed me in the directions for new tires. Merry Christmas, Thsnks More
by TAMMYROBERTS041
Employees Worked With
Cassandra Walker
December 21, 2016
Fast and easy Service appointment was easy and we did not need any extra things done. We would keep going to them for service. They were pleasant and quick. Service appointment was easy and we did not need any extra things done. We would keep going to them for service. They were pleasant and quick. More
by CHELSEA.DOLAN12
Employees Worked With
Cassandra Walker
December 21, 2016
Good service Cassendra was highly professional and has good insight on technical requirements for the required service and other issues at hand. She did the DD wel Cassendra was highly professional and has good insight on technical requirements for the required service and other issues at hand. She did the DD well based on the technicians report and recommendations that was well received. Thank you. More
by KALBHOJAK
Employees Worked With
Cassandra Walker
December 21, 2016
Great Service! As usual, great service, and no surprise costs on my servicing my car. Had some warranty work completed along with a typical service. Work was compl As usual, great service, and no surprise costs on my servicing my car. Had some warranty work completed along with a typical service. Work was completed promptly and timely as usual and as I have come to expect over the last couple of years - great job! More
by Vic
Employees Worked With
Fiona Rea
December 21, 2016
Always well looked after. Cassandra took the time to make sure all vehicle issues were dealt with in the most effective way. Very professional. She is a superb front line repr Cassandra took the time to make sure all vehicle issues were dealt with in the most effective way. Very professional. She is a superb front line representative of Northstar Ford. More
by Brent
Employees Worked With
Cassandra Walker
December 21, 2016
Great job Had servicing done, Fiona was great. Escape was done before the time I asked for it, shuttle was prompt. Extra work done under warranty, Good job! Had servicing done, Fiona was great. Escape was done before the time I asked for it, shuttle was prompt. Extra work done under warranty, Good job! More
by ELAINETIM1996
Employees Worked With
Fiona Rea
December 20, 2016
Honest and caring saves the day every time. Its pretty dang hard to get a 5-star rating from me, and today they earned it. I brought my vehicle in for a problem that really did not appear to Its pretty dang hard to get a 5-star rating from me, and today they earned it. I brought my vehicle in for a problem that really did not appear to be related to some past work I had at the dealership. I asked to speak to the foreman, and I got Mike. I reviewed the issue with Mike, and he really didn't think it was related to the past work (I really didn't think so either), and rather then tell me just to book the car (like every other shop would have done), he took the time to consult with one of his techs. The tech had dealt with this rare issue a few times prior and it was just a matter of resetting a component. Thanks to a knowledgeable technician and a foreman who cares, I got my issue addressed immediately -- which was great because I needed it fixed to sell it, and the first person to see the car later that night bought it. I know of other shops that probably would have had me paying for the replacement of the control card for the windows. They have a great team over there, and well deserving my 5-star rating today! More
by Undisclosed22
Employees Worked With
Michael Todd
