Northstar Ford Calgary

F150 Service Over all, my experience was an excellent one. Service representative was very polite and personable, and the service to my vehicle was completed as pr Over all, my experience was an excellent one. Service representative was very polite and personable, and the service to my vehicle was completed as promised. More

Great visit They had multiple special service packages available the day I brought my vehicle in for an oil change. Mitch in the service department was very profe They had multiple special service packages available the day I brought my vehicle in for an oil change. Mitch in the service department was very professional and friendly and managed to save me money. They also found some repairs that had to be handled. Repairs were covered by warranty. More

Quick and Courtious I had some warranty work done and my car washed. My car was ready in half the time and was nice and clean when I picked it up. Fiona looked after me I had some warranty work done and my car washed. My car was ready in half the time and was nice and clean when I picked it up. Fiona looked after me very well, as did Cassandra. Even the shuttle driver was prompt and courteous. More

Helpful Team Mitch was very helpful with my concerns and made sure things were looked after at a reasonable price. I appreciated the efforts he made on my behalf Mitch was very helpful with my concerns and made sure things were looked after at a reasonable price. I appreciated the efforts he made on my behalf More

Engine problem Alltough my problem is not worthwhile to be fixed, I still recommend Northstar Ford for expedient Service and friendly Service People employed at this Alltough my problem is not worthwhile to be fixed, I still recommend Northstar Ford for expedient Service and friendly Service People employed at this Ford Dealership. More

Survey on service Fiona, does an exceptional job taking care of the customer , ensuring they leave the dealership satisfied, and if there is an issue she makes sure it Fiona, does an exceptional job taking care of the customer , ensuring they leave the dealership satisfied, and if there is an issue she makes sure it is taken care of in a timely manner More

Great service! North Star Ford provides great service. They inspect your vehicle thoroughly before service and make honest recommendations if anything extra repairs North Star Ford provides great service. They inspect your vehicle thoroughly before service and make honest recommendations if anything extra repairs are needed. So far I am loving them. More

Friendly Service With Promises Kept I found that the followup from the service staff was good in that they reminded me that I had a vehicle needing service due to a recall. It took long I found that the followup from the service staff was good in that they reminded me that I had a vehicle needing service due to a recall. It took longer than it should have to get the vehicle in considering that it was a potential brakes problem... but at least they ordered the parts and did indeed contact me when they arrived urging me to get that repair taken care of. The staff was smiley. How can you not like that? They were friendly, efficient and called me before doing any service that I hadn't asked for. The shuttle driver "Jim" gets an important nod as well. He is an especially nice guy and was also on time and efficient. More

Oil Change Mitch was very Polite. The oil change and other required verification work carried out were done as promised. Mitch went through the shop work and dis Mitch was very Polite. The oil change and other required verification work carried out were done as promised. Mitch went through the shop work and discussed the findings with due diligence. The vehicle was delivered on time. Now a days. most of the dealers provide a complementary car wash. North Star with so many locations can provide one too. More

Check engine light My diesel had a check engine light on over the holidays and I was looking to get it into a shop to diagnose the problem. Unfortunately I was turned a My diesel had a check engine light on over the holidays and I was looking to get it into a shop to diagnose the problem. Unfortunately I was turned away with a 10 day waiting period as they were all booked. Northstar was the exception and made a special effort to get the truck in to determine if it was a simple fix allowing me to continue the holidays with the vehicle or park it immediately. Great service from Cassandra and the tech's in the back. Thanks again. More