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Northstar Ford Calgary
Calgary, AB
2,684 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,684 reviews
February 12, 2017
As always getting better As always the service staff at North Star Ford went above and beyond in taking care of my truck and I. From the moment I booked in for the maintenance As always the service staff at North Star Ford went above and beyond in taking care of my truck and I. From the moment I booked in for the maintenance I needed till my keys were in my hand at the end of the day . I was kept informed and up to date by present and helpful staff . More
by PJ3
Verified CustomerEmployees Worked With
Fiona Rea, Phyllis Berthold
February 10, 2017
Regular service and interior/exterior detail As usual, it was a fantastic experience. Fiona checked me in, and by the time I could tell her that my windshield wipers were streaking, she already As usual, it was a fantastic experience. Fiona checked me in, and by the time I could tell her that my windshield wipers were streaking, she already had it on my service order to replace them. Fiona and the whole team always go the extra mile to make sure customers have a good experience. Love this place! I also love the detailing - always a top-notch job, very happy. More
by ROB14
Employees Worked With
Fiona Rea
February 10, 2017
F-350 Service and Brakes Service Advisor was very nice to deal with and everything was completed to my satisfaction. The overall experience from beginning to end was exception Service Advisor was very nice to deal with and everything was completed to my satisfaction. The overall experience from beginning to end was exceptional. I was very impressed with the work starting as quick as it had More
by JASON55
Employees Worked With
Lynn Edwards
February 09, 2017
F350 Superduty Great Service and work like always. The technicians are incredible. Thank you guys keep up the great work, this will keep me coming back Go Oi Great Service and work like always. The technicians are incredible. Thank you guys keep up the great work, this will keep me coming back Go Oilers More
by RICHARDP0
Employees Worked With
Fiona Rea
February 09, 2017
Availability The mechanic who services my truck is always Ryan. I like that things don't change, that I can talk with him if needed and get a full understanding o The mechanic who services my truck is always Ryan. I like that things don't change, that I can talk with him if needed and get a full understanding of what work is done and why. It helps he is there to answer my questions as well. I have a collector Porsche also and I do most of the service on it. However, at times in the past I needed to use the dealership in Calgary but have found the service department to be substantially less friendly, more fixed in their attitudes toward my needs and ultimately less capable of helping in the way I need. I no longer use them unless an absolute emergency. More
by LOU3
Employees Worked With
Ryan
February 09, 2017
My first time visiting ford service centre The service was great and friendly , this is my first time there and I love it . I also recommended you friend to buy a ford becouse the service The service was great and friendly , this is my first time there and I love it . I also recommended you friend to buy a ford becouse the service recently ! More
by CHIN888
Employees Worked With
Mitch Coppieter
February 09, 2017
Gross over charging First-- I had to pay for the "diagnostics" which I don't mind IF the fee goes towards the full repair---it doesn't with northstar ford. Second--I was First-- I had to pay for the "diagnostics" which I don't mind IF the fee goes towards the full repair---it doesn't with northstar ford. Second--I was charged $189.95 for the diagnostic and the $22.79 for shop supplies---the diagnostic involves taking off a tire and checking a vacuum line---where would a mechanic use $22 worth of shop supplies. Third---the repair would take about an hour per wheel for a total of two hours (2.8 was estimated) but let's say three hours at the shop rate of $155 that's $465 plus $400 (Ford prices) for parts for a total of $865 Fourth---I was given an estimate of over$2200 for the repair front wheel actuators. Before I took my truck into northstar I was willing to pay up to $1200 for the repair but they overcharge so I did it myself for $250 which included parts ordered from the states. .invoice #339190 February 08,2017 More
by DUDEREID
Employees Worked With
Liane asquin 2545
February 09, 2017
Brittney from ford Brittney did more then her job to help me out she is totally excellent at her job thanks again great great customer service yvonne arsenaukt Brittney did more then her job to help me out she is totally excellent at her job thanks again great great customer service yvonne arsenaukt More
by YVONNEHM74
Employees Worked With
February 08, 2017
Service We have been Northstar customers since moving to Calgary almost 5 years ago. WE have all of our maintenance done with them and have purchased 2 new v We have been Northstar customers since moving to Calgary almost 5 years ago. WE have all of our maintenance done with them and have purchased 2 new vehicles in the last 2 years. All of our experiences have been EXCELLENT. In the service department Fiona is the absolute best at her job. Recently she went above and beyond for me with the service to my new purchase. More
by AJREY
Employees Worked With
Fiona Rea
February 08, 2017
Service Friendly and good communication. Met my needs for timing. Gave me options and explained costs. Car was ready on time. Appreciate the shuttle s Friendly and good communication. Met my needs for timing. Gave me options and explained costs. Car was ready on time. Appreciate the shuttle service. Satisfied More
by DAWNBERRY
Employees Worked With
Fiona Rea
