Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,684 reviews
Oil change Cassandra was amazing and very cheerful at 7am in the morning! Happy to have dealt with her. She was knowledgeable and able to answer all my questions Cassandra was amazing and very cheerful at 7am in the morning! Happy to have dealt with her. She was knowledgeable and able to answer all my questions. More
friendly service The service people were great to deal with , super friendly. Went in with an issue that I was having with my truck and came out satisfied with the res The service people were great to deal with , super friendly. Went in with an issue that I was having with my truck and came out satisfied with the results. More
Unprofessional Picked up my f150 at this dealership and was told to bring this vehicle back for the first oil change 12000km or 6months. When I booked the appointm Picked up my f150 at this dealership and was told to bring this vehicle back for the first oil change 12000km or 6months. When I booked the appointment, I was told it's way overdue, I was supposed to bring it here at 8000km instead of 12000km. Horrible, and besides, It is the same lady took the service order that I met last year when I picked up my truck who said the "F" word to me. More
Outstanding - Service is consistently solid, and our family particularly enjoys our relationship with Fiona - she is the best! Consistently get appointments in a t Service is consistently solid, and our family particularly enjoys our relationship with Fiona - she is the best! Consistently get appointments in a timely manner and vehicle is delivered back on time as promised. Phone calls and emails are sent reminding us of appointments, as well as when vehicle is ready - awesome!! More
Dissapointed again I have been to northsatr service before and had mediocre experiences but it is somewhat convenient. I dropped my truck off after hours and filled out I have been to northsatr service before and had mediocre experiences but it is somewhat convenient. I dropped my truck off after hours and filled out the envelope, regualr service with an alignment as well. They will no never go above what you ask you and always the bare minimum. A passenger side turn signal light went out last week and my tire pressure sensor light started flashing right before I brought it in. 2 obvious issues that require no diagnostic testing, 2 easy fixes, 2 things on my list of to do's the day after I picked my truck up from Northstar. More
Awesome Service Had a couple of general maintenance items I needed on my Truck and was able to book in very easily with Fiona. She is very easy to deal with and alwa Had a couple of general maintenance items I needed on my Truck and was able to book in very easily with Fiona. She is very easy to deal with and always is prompt and concise with her communication. Always a pleasure to deal with. Staff at Northstar are top-notch and always do a great job. More
Good service Great service my ratings reflect my review technician did not update me I had to go to the service area to find out the status Great service my ratings reflect my review technician did not update me I had to go to the service area to find out the status More
Great Service Prompt attention to my vehicle and called me with all the work that had to be completed. Was told about specials that were on sale and took advantage Prompt attention to my vehicle and called me with all the work that had to be completed. Was told about specials that were on sale and took advantage of these as well. More
Exceeded Expectations I bought my F150 from another dealer, and not more that a week later it suffered from a driveshaft failure. I had the vehicle towed to Northstar ford I bought my F150 from another dealer, and not more that a week later it suffered from a driveshaft failure. I had the vehicle towed to Northstar ford (it was a hard winters' day, and I waited hours for a tow) right at the end of the day, and Mitch welcomed me, and took care of me. Over the next few days he kept me in the loop and worked to bridge the gap between the other dealer (getting them to cover the costs of the repair), all while keeping me informed. As a first time Ford owner, and a first time customer at Northstar Ford, this was such a relief. I wouldn't think of taking my vehicle anywhere else, or to anyone else. Thank you, Mitch! More
As usual very efficient service!! I get the best service from Fiona at Northstar Ford. She goes above and beyond every time. We've gotten to know each other over the years. I work cl I get the best service from Fiona at Northstar Ford. She goes above and beyond every time. We've gotten to know each other over the years. I work close by so Fiona will often gives me a ride to work or has a tech take me if the shuttle is not available. If it's not too crazy busy she often has my car dropped off at my office. Thank you Fiona for going the extra mile! More