Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Prompt appointment. Appropriate assessment. Prompt scheduling of appointment. Polite and pleasant service desk registration. Listened to my concerns. Appropriate assessment and advice for fol Prompt scheduling of appointment. Polite and pleasant service desk registration. Listened to my concerns. Appropriate assessment and advice for follow-up if necessary. Nice check-out. Wonderful shuttle service. More
Exceptional service Fiona is amazing! She is always so personable, friendly and really cares. She is efficient and timely at giving me updates and letting me know as soon Fiona is amazing! She is always so personable, friendly and really cares. She is efficient and timely at giving me updates and letting me know as soon as service is complete. I would recommend Northstar Ford's service dept to anyone and everyone and a special shout out and thanks to Fiona! Meredith More
Thorough service desk understanding Had my 2013 FX4 in for a regular oil change and mentioned a cold start noise (had a video recording just in case) Casandra was quick to identify a TS Had my 2013 FX4 in for a regular oil change and mentioned a cold start noise (had a video recording just in case) Casandra was quick to identify a TSB for this and booked me in for replacement of timing chain and various parts. Nice to see customer experience like this...certainly improvements over last year. More
Great job I had an issue with my F-150. They got it in for repair the next day. Fiona kept me informed about the service and I had my truck back that night. I had an issue with my F-150. They got it in for repair the next day. Fiona kept me informed about the service and I had my truck back that night. More
Service Fiona is awesome! She knows me and my vehicle. She goes out of her way to provide excellent service to me. Excellent service at Northstar Ford Fiona is awesome! She knows me and my vehicle. She goes out of her way to provide excellent service to me. Excellent service at Northstar Ford More
Exceptional service as always! I had my Ford Fusion serviced due to an emergency situation with the vehicle and dealt primarily with Fiona. I received exceptional service: great co I had my Ford Fusion serviced due to an emergency situation with the vehicle and dealt primarily with Fiona. I received exceptional service: great communication, quick turnaround time and high quality of work. I have never had anything, but great experiences at Northstar. Fiona was absolutely amazing! It actually feels like staff genuinely care about you, and they go above and beyond to make sure you are satisfied. Highly, highly recommended!! More
Great service Brought my 2014 escape in for service due to hard starting and both Fiona and Shanna were amazing! They made having to bring my car in for an unexpect Brought my 2014 escape in for service due to hard starting and both Fiona and Shanna were amazing! They made having to bring my car in for an unexpected service go smooth and I would recommend them to others when needing service. Thanks so much ladies! More
Great place! Great people, great work, excellent experience as always. Very fast work and knowledgable staff. Can always rely on NSF to accommodate your needs and Great people, great work, excellent experience as always. Very fast work and knowledgable staff. Can always rely on NSF to accommodate your needs and schedule in every way. Thank you. More
Ok, but feeling put out Service is always friendly and quick, however I feel that I was charged way too much for a diagnosis. Fairly disappointed right now.... only had one t Service is always friendly and quick, however I feel that I was charged way too much for a diagnosis. Fairly disappointed right now.... only had one thing done but $300 worth of just checking things....... now I cannot afford the fixes. More
Excellent Fast, thorough and friendly service. Price is a bit higher than competitiors but reasonable if you consider the inspection included. They've added wai Fast, thorough and friendly service. Price is a bit higher than competitiors but reasonable if you consider the inspection included. They've added waiting appointments which I greatly appreciate. More