Northland Volkswagen

Very Smooth GTI buying experience I called the dealership with general questions about when the new 2015 GTI's were to be in stock. I talked with Matt DaSilva who immediately schedule I called the dealership with general questions about when the new 2015 GTI's were to be in stock. I talked with Matt DaSilva who immediately scheduled an appointment with me. We sat down to talk numbers and availability - very easy guy to work with. It seemed like Matt was equally as excited as I was about the new GTI's arriving. He worked very hard to get me exactly the price I was looking to pay, for the options that I needed, and was up to date on all the Specials Volkswagen was offering at the time to save me even more money. Once I had committed to the vehicle, he regularly kept me informed on the status of my specific car and when it would arrive, and ensured the pickup happened smoothly. Since I have owned the car, he has checked up on me on 3 separate occasions (one to tell me that he had bought the same car I did!), just to make sure I was satisfied with my purchase. I've already sent one of my friends to buy a new Volkswagen with Matt since my purchase, and intend to buy my next Volkswagen from him in 3 years time. Matt is genuine and respectful, and really seems to care about his customers and their loyalty. Highly recommended. More

Golf GTI I just purchased a 2013 GTI from this dealership, and this is the best car dealer experience I've had so far. Mind you, I previously purchased a 2012 I just purchased a 2013 GTI from this dealership, and this is the best car dealer experience I've had so far. Mind you, I previously purchased a 2012 Fiat/Chrysler product, and had the worst dealer/ownership experience of my life, so the bar was set really really really really low. But alas, the crew at Northland VW have restored my faith in the car-purchasing process, and I even got some self defense and survival tips from the delivery coordinator! If that alone doesn't justify the reasonable documentation fee, I do not know what else would! Also Guy Trahan wears really neat hats. But seriously awesome dealership, low pressure, quick turn around, very knowledgeable "car guys," all of the things my previous Fiat/Chrysler experience was not. 11 out of 10, Seven Stars, etc etc. -DSG- More

Great car buying expereince Northland Volkswagen dealership did a wonderful job at getting me the car i wanted and for a great price. The Salesman that worked with me Doug MacGre Northland Volkswagen dealership did a wonderful job at getting me the car i wanted and for a great price. The Salesman that worked with me Doug MacGregor, worked very hard on my behave even communicating with me personal after hours. Doug did a great job explaining all my options and was very knowledgeable about the whole process. As this was my first car buying experience, Doug did a great job walking me through all the in and outs. He was very patient with me as i was learning about how to buy a car. When i first inquired about the car Doug was great about getting back to me quickly and was always good about returning my phone calls or emails whenever i had questions. i am very glad i was able to work with Doug and be able to interact with such friendly staff at Northland Volkswagen. i would highly recommend them to family and friends. you will enjoy your car buying experience with these great people. Thank you again! More

pleasant and efficent good sales experience .Alana provided efficient friendly test drive and also helped to point out various quality factors associated with the new ca good sales experience .Alana provided efficient friendly test drive and also helped to point out various quality factors associated with the new car and safety . More

I was in trouble. Now I'm not. Alanna helped me out of a pretty hairy situation and allowed me to get into a far more reliable vehicle that has helped me push into som Now I'm not. Alanna helped me out of a pretty hairy situation and allowed me to get into a far more reliable vehicle that has helped me push into some new levels of personal security. Thanks a ton! More

Best car purchase experience! I've owned my beautiful Jetta for just over a year now and I couldn't be happier with it or the service I received when buying it. I was in an unfortu I've owned my beautiful Jetta for just over a year now and I couldn't be happier with it or the service I received when buying it. I was in an unfortunate situation when my then almost brand new vehicle was having many issues and wasn't getting any help from my dealer. So I decided to throw in the towel and trade it in and get something new. A friend recommended Northland volkswagen so off I went! Alanna spent a ton of time helping me pick the perfect car (as indecisive as I was! And I settled on a beautiful pre owned white Jetta. She got me a great deal and worked with me to get the best price on my trade in. I was SO happy I brought in crave cupcakes to thank the entire team when I came to pick my car up. I have never been more satisfied with a car purchase (this is my third vehicle) and the constant service I have received after! This team is amazing and I will 100% have Alanna help me pick out any future vehicles I need. So if you need a new vehicle and want amazing service go see Alanna! More

Amazing service! What qualifies genuine quality when it comes to the next level of customer service in today's fast paced, "get everything yesterday" type of lifestyle What qualifies genuine quality when it comes to the next level of customer service in today's fast paced, "get everything yesterday" type of lifestyle is the ability to slow things down and make it a comfortable experience for the customer. Alanna at Northland VW is the epitome of top level customer service. Her approach front to back from the time I first made my purchasing decision and tested out my VW to any time I need a quick bit of service has been nothing short of perfection. There was no pressure to buy, she took into account everything I was looking for out of my next vehicle, showed me some options and let me be the judge of what worked best. Upon follow ups, any time I visit Northland I am greeted by a family of folks that you can see genuinely enjoy being around each other and that - as a customer is very important. Alanna's professional demeanour, enthusiasm and commitment to her clients is next level service and I'm very proud to be a part of the VW family. I tell anyone that is looking for a great experience in upgrading their vehicle to head on over to see Alanna. Overall, it's been the best shopping experience I've ever had. More

EXCEEDED ALL EXPECTATIONS I went to Northland Volkswagen in search of a specific Beetle in terms of color, options, etc. Within a day it was found. I traded in my 15 year old I went to Northland Volkswagen in search of a specific Beetle in terms of color, options, etc. Within a day it was found. I traded in my 15 year old beetle and negotiated a very good deal with Mike Mitton. Upon delivery he went over every detail of the car with me. Mike and rest of the staff at this dealership were friendly, courteous and went out of their way to provide wonderful service. I would highly recommend this dealership and the Volkswagen product. I love my car! More

New car experience Great service. Friendly & trusting staff to enhance your car buying experience. Jamie was very knowledgable & ensured all needs/wants were met, was Great service. Friendly & trusting staff to enhance your car buying experience. Jamie was very knowledgable & ensured all needs/wants were met, was willing to take the extra time & explain everything in great detail. More

Bought my new Golf and couldn't be happier I bought my new Golf from northland volkswagon at the end on March and the sales staff was super friendly and awesome to deal with. Alanna did evening I bought my new Golf from northland volkswagon at the end on March and the sales staff was super friendly and awesome to deal with. Alanna did evening she could make me feel comfortable and happy with my first new car buying experience. More