Northland Volkswagen

Buying my first car The people at this dealership are very friendly and helpful. Bruce was particularly helpful, he help me choose the best car that fit my lifestyle. Bru The people at this dealership are very friendly and helpful. Bruce was particularly helpful, he help me choose the best car that fit my lifestyle. Bruce was very open and honest, he gave answered all my questions and gave me all the information I needed. I am very helpful for all of his help. More

Excellent service! I was looking for a used Tiguan with low KMs, and William was able to show me several that met my requirements. He did a thorough walk through of the I was looking for a used Tiguan with low KMs, and William was able to show me several that met my requirements. He did a thorough walk through of the vehicle, was knowledgable about the car and the brand, and took me on several enjoyable test drives. William was personable and friendly and made the process of buying a vehicle easy! Ron went through my vehicle with me when I went to pick it up, and he was thorough and detailed, answering all of my questions, and ensuring I was comfortable and happy with my new car. Overall, Northland Volkswagen provided excellent, friendly and personable service and I am very happy with my new Tiguan! More

Personable and friendly We happened to stop in at Northland Volkswagen on October 24 and it was a festive atmosphere with a 0% promotion going on. They were very busy, but o We happened to stop in at Northland Volkswagen on October 24 and it was a festive atmosphere with a 0% promotion going on. They were very busy, but organized. We were soon registered with a few details of what we were looking for and shortly afterwards introduced to William Wong. He presented a 2015 Golf Sportwagon to us. He is very knowledgeable about the Volkswagen vehicles and was able to answer all our inquiries. William is truly passionate about his job and friendly and outgoing. We ended up buying the first car he showed us after we went for a test drive. When we went to pick it up a couple days later we dealt with Norm Berard and he was knowledgeable and meticulous with his paper work. Ron Roberts took his time to go over in great detail how everything works and was very patient with our first time operation of the new technologies (blue tooth etc). It was the end of the day and I'm sure he was anxious to call it a day, yet still showed us all the operations of the car. All in all a great no pressure experience. William is a great sales consultant and you can tell he truly loves the product he is selling and proud of it. More

5-Star Service We recently bought a new 2015 Tiguan from Northland Volkswagen. My wife had gone in to look at some vehicles and had spoken to Jamie Wedgerfield. He w We recently bought a new 2015 Tiguan from Northland Volkswagen. My wife had gone in to look at some vehicles and had spoken to Jamie Wedgerfield. He was upfront, knowledgeable and professional. More importantly though, Jamie wasn't pushy. He was patient, honest and worked hard to secure a great deal for us. I highly recommend Jamie Wederfield if you are looking to buy a volkswagen. He provides 5-star service and is a pleasure to deal with. Ed Miller More

Disappointing Customer Service Very poor after purchase customer service. Last 2 service visits were less that exemplary. One example was asked to check rear passenger tire as pr Very poor after purchase customer service. Last 2 service visits were less that exemplary. One example was asked to check rear passenger tire as pressure was down 3 weeks after each inflate. Was told no issue found yet issue continued also during C service tires were to be rotated. Went to Ok tire and small leak found in rear tire where repair had ben done. I purchased 2015 Touareg demo and no mention at time there had been a tire repair. At Ok tire issue was spotted immediately and repair done and noticed no rotation had been done during C service. Contacted Northland VW service/parts manager and then 2 e-mails to Jason Locke with no replies That was over a month ago. After purchase customer service is not a priority with this dealership More

great service Salesperson that I dealt with was polite and not pushy. He answered all my questions without "plugging" the brand, the test drive sold the car by its Salesperson that I dealt with was polite and not pushy. He answered all my questions without "plugging" the brand, the test drive sold the car by itself. The car was great. From the initial meeting with Matt DaSilva through the financing portion, the whole experience was as painless as one can expect. More

OliverLay,Jared Boyce,Matt Comfort "Excellent Sales Team". All they are Great,Great team listen and helpful for me to have my experience with new Tiguan purchased.I will recommend to all my friend special Sale All they are Great,Great team listen and helpful for me to have my experience with new Tiguan purchased.I will recommend to all my friend special Sale Consultant Matt Comfort.thank-you all for your hard work. More

Excellent Sales Team The sales team at Northland Volkswagen went above and beyond to make my first "new" car buying experience a good one. I have been car shopping for mon The sales team at Northland Volkswagen went above and beyond to make my first "new" car buying experience a good one. I have been car shopping for months, trying to figure out the exact make and model of car that would fit my lifestyle and budget. After visiting numerous dealerships, I landed at Northland. The sales team were polite and friendly, and really made an effort to sell me a car. The considered my personal needs in the vehicle and worked with me to match my financial needs in the payments. The prepared the vehicle in a timely manner, and took a great deal of time to walk me through all the different features, as well as things I should know about fueling up and maintenance. I drove away with a fabulous new SUV and confidence in my purchase. Thank you for making it such a great experience! More

good car, great experience I ended up selecting a 2015 Golf after many visits, texts, and phone calls to my sales person Jamie Wedgerfield. He was extremely patient with my meth I ended up selecting a 2015 Golf after many visits, texts, and phone calls to my sales person Jamie Wedgerfield. He was extremely patient with my methodical approach to buying a new car. He sent photos from the car show and kept me up to date with any breaking news and VW promotions I would be interested in. I had a negative experience prior to my introduction to Jamie, but he worked hard to get the sale. I would certainly recommend and refer him to any of my associates. I look forward to my next car purchase with him. David M. More

My review Excelent customer service everybody in VW was willing to help at all time. They made possible to me to get my brand new tiguan. My daughter loves it!! Excelent customer service everybody in VW was willing to help at all time. They made possible to me to get my brand new tiguan. My daughter loves it!!! More