Northland Volkswagen
Calgary, AB
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New Volkswagen Tiguan I would recommend this dealer to everyone who is in the market for a new vehicle. Both sales and service departments are amazing, the athmospere ther I would recommend this dealer to everyone who is in the market for a new vehicle. Both sales and service departments are amazing, the athmospere there is excellent. Our consultant was Nikki Ngo, very friendly and knowledgeable girl. All in one our experience with Northland Volkswagen was outstanding, highly recommend to everyone. More
Solid service My experience was very good. I appreciated the "straight shooting" of the sales person. I also appreciated that there was no pushing the sale and I My experience was very good. I appreciated the "straight shooting" of the sales person. I also appreciated that there was no pushing the sale and I felt that the sales person really wanted to ensure that my wife and I bought the right vehicle for us. More
very helpful Very professional and helpful to fulfil our needs. The following service is very good, we appreciate what they have done to us. Will definitely recomm Very professional and helpful to fulfil our needs. The following service is very good, we appreciate what they have done to us. Will definitely recommend to our friends. More
Be Wary of William Wong Be wary when you buy a car from Northland Volkswagen. My boyfriend and I bought a brand new Tiguan from this dealership in September 2015. The salesma Be wary when you buy a car from Northland Volkswagen. My boyfriend and I bought a brand new Tiguan from this dealership in September 2015. The salesman was William Wong. He equated a few hundred dollars of discount as "free first year maintenance". And he will repeat the phrase a few time in the sales pitch that it created the perception that the first year's maintenance is included. Be careful when dealing with William, he's very sneaky. Looking back, we'd not have bought the car from him for sure. We are relatively intelligent people, so good for him for able to fool us. More
Excellent customer service The salesman and the delivery guy were very good.I had very good experience in dealing with William Wong and Ron Roberts .I wish those two guys all th The salesman and the delivery guy were very good.I had very good experience in dealing with William Wong and Ron Roberts .I wish those two guys all the best in life because they value their jobs and work with passions.I am satisfied with their customer service and I would recommend this dealer to friends and relatives. More
Worst experience ever had! Worst experience ever! Were thinking to buy a new Golf Comfortline. Checked on-line website Prices and Inventory before to come to the Dealership. Worst experience ever! Were thinking to buy a new Golf Comfortline. Checked on-line website Prices and Inventory before to come to the Dealership. Angel Lin was a Sales Person for me. Clearly told what am looking for, what kind of features needed, and the budget limit. At the Test Rides (took (2) two) verified the prices that I found on the website and the prices offered in person - Got rainbow promises for 0% financing cash backs and lowering price from the website listed ("they had bad selling month (November & December) wanted to sell at least something", been told). Once decided a car and trim was a time to appreciate my present car for trade-in; started at 4pm finished 10am next day, because her manager couldn't find a price (had to call CALIFORNIA and so... blah blah blah) even after that got price of 10k $ less that even Blue Book Price (car has no accidents, dents or something mint condition; had private ready-to-buyers for around 6k $ over the Blue Book Price listed). After all of it saw the papers with a price of 2016 Golf Comfortline. Long list of Fees, Commissions, Add's and etc. and TOTAL 48,000 (BEFORE INTEREST APPLIES) $ for GOLF. Once looked closely on prices found completely different price for car itself than we discussed before, much bigger difference in price on adds than been promised once been selected. NO 0% financing, NO CASH BACK. Worst Worst Experience!!! Think twice before to go there! More
Excellent I was greeted as soon as I walked into the dealership. William was really friendly and helpful in helping me with the car I was looking for. I ended u I was greeted as soon as I walked into the dealership. William was really friendly and helpful in helping me with the car I was looking for. I ended up purchasing the Golf R on my first visit to the dealership. I am happy with the car and the service. More
Best dealer I have ever been to! I bought a new VW Golf. I have to say this dealership is the best I have ever been to! They are so friendly, not pushy, and cared!! My sales person Wi I bought a new VW Golf. I have to say this dealership is the best I have ever been to! They are so friendly, not pushy, and cared!! My sales person William Wong was fantastic! The other 2 VW dealerships in calgary were just awful! All the other 2 dealerships cared about was money, and if you were not on there same page they just moved on to the next customer! The other 2 dealerships in Calgary couldn't even be bothered to return msgs I left. This is NOT how northland vw works. I was completely surprised on how much they do care about there customers! Everyone from my sales guy William to the manager, to the business office manager, it was flawless and they ACTUALLY CARED! The deal northland gave me is just unheard of! This is my VW of choice now! thanks guys! More
Excellent service When we went there, the shop was already closed and the employees were outside, about to leave. William Wong saw us and still took the time to enterta When we went there, the shop was already closed and the employees were outside, about to leave. William Wong saw us and still took the time to entertain us a little bit. On the day we made the deal, he even picked us up and dropped us off. Overall, we got a good deal and superb customer service! More
quick and easy with a rather expensive repair bill on my radar i decided to take a look at some new golfs instead so i could have some peace of mind while driving. J with a rather expensive repair bill on my radar i decided to take a look at some new golfs instead so i could have some peace of mind while driving. Jamie was very helpful in getting me some options right away and having a new vehicle within 10 days of first chatting. More