Northland Volkswagen

Positive Experience in Northland VW I have always been a fan of German made cars. Being an owner of one made me decide to get a VW when I moved to Calgary. I decided on Northland VW sin I have always been a fan of German made cars. Being an owner of one made me decide to get a VW when I moved to Calgary. I decided on Northland VW since it was near my home. I wrote an email to the dealership through their website and in 5 mins, I get a phone call from this pleasant guy, William. He offered to pick me up from my place. William was very professional. He introduced the car I was interested in, the Tiguan and was very thorough with everything. He did his best to give me the best deal. He even went beyond the call of duty. Because he knew I was new in town, he offered me info regarding the best place to shop, dine and play. I was very impressed with the other employees as well. Jared was very prompt in informing me I was approved for financing, Guy was very patient in explaining about the paperwork I needed to sign and Ron made me feel at ease while he introduced the technical aspects of the car. This dealer is the best. I would highly recommend it to anyone who wants to get a VW. More

Friendly, Informative, and Fun Every time I have visited Northland Volkswagen I have been welcomed with warmth, provided with fast and comprehensive service, and given service above Every time I have visited Northland Volkswagen I have been welcomed with warmth, provided with fast and comprehensive service, and given service above and beyond. More

Received Excellent Service Recently purchased a new vehicle from this dealership. I found they were to the point, helpful, and met all of our needs. We had a set price and vehic Recently purchased a new vehicle from this dealership. I found they were to the point, helpful, and met all of our needs. We had a set price and vehicle in mind going into the dealership, and came out with exactly what we wanted. They worked really hard to meet our budget, and I was very surprised to walk out of there comfortable and happy with our purchase. They also gave us an excellent trade in price, far above what I expected. I would definitely recommend this dealership and would return there myself. William Wong was our sales consult and thought he was friendly, helpful, and got us the price we wanted for the vehicle. More

New Volkswagen Tiguan I would recommend this dealer to everyone who is in the market for a new vehicle. Both sales and service departments are amazing, the athmospere ther I would recommend this dealer to everyone who is in the market for a new vehicle. Both sales and service departments are amazing, the athmospere there is excellent. Our consultant was Nikki Ngo, very friendly and knowledgeable girl. All in one our experience with Northland Volkswagen was outstanding, highly recommend to everyone. More

Solid service My experience was very good. I appreciated the "straight shooting" of the sales person. I also appreciated that there was no pushing the sale and I My experience was very good. I appreciated the "straight shooting" of the sales person. I also appreciated that there was no pushing the sale and I felt that the sales person really wanted to ensure that my wife and I bought the right vehicle for us. More

very helpful Very professional and helpful to fulfil our needs. The following service is very good, we appreciate what they have done to us. Will definitely recomm Very professional and helpful to fulfil our needs. The following service is very good, we appreciate what they have done to us. Will definitely recommend to our friends. More

Be Wary of William Wong Be wary when you buy a car from Northland Volkswagen. My boyfriend and I bought a brand new Tiguan from this dealership in September 2015. The salesma Be wary when you buy a car from Northland Volkswagen. My boyfriend and I bought a brand new Tiguan from this dealership in September 2015. The salesman was William Wong. He equated a few hundred dollars of discount as "free first year maintenance". And he will repeat the phrase a few time in the sales pitch that it created the perception that the first year's maintenance is included. Be careful when dealing with William, he's very sneaky. Looking back, we'd not have bought the car from him for sure. We are relatively intelligent people, so good for him for able to fool us. More

Excellent customer service The salesman and the delivery guy were very good.I had very good experience in dealing with William Wong and Ron Roberts .I wish those two guys all th The salesman and the delivery guy were very good.I had very good experience in dealing with William Wong and Ron Roberts .I wish those two guys all the best in life because they value their jobs and work with passions.I am satisfied with their customer service and I would recommend this dealer to friends and relatives. More

Worst experience ever had! Worst experience ever! Were thinking to buy a new Golf Comfortline. Checked on-line website Prices and Inventory before to come to the Dealership. Worst experience ever! Were thinking to buy a new Golf Comfortline. Checked on-line website Prices and Inventory before to come to the Dealership. Angel Lin was a Sales Person for me. Clearly told what am looking for, what kind of features needed, and the budget limit. At the Test Rides (took (2) two) verified the prices that I found on the website and the prices offered in person - Got rainbow promises for 0% financing cash backs and lowering price from the website listed ("they had bad selling month (November & December) wanted to sell at least something", been told). Once decided a car and trim was a time to appreciate my present car for trade-in; started at 4pm finished 10am next day, because her manager couldn't find a price (had to call CALIFORNIA and so... blah blah blah) even after that got price of 10k $ less that even Blue Book Price (car has no accidents, dents or something mint condition; had private ready-to-buyers for around 6k $ over the Blue Book Price listed). After all of it saw the papers with a price of 2016 Golf Comfortline. Long list of Fees, Commissions, Add's and etc. and TOTAL 48,000 (BEFORE INTEREST APPLIES) $ for GOLF. Once looked closely on prices found completely different price for car itself than we discussed before, much bigger difference in price on adds than been promised once been selected. NO 0% financing, NO CASH BACK. Worst Worst Experience!!! Think twice before to go there! More

Excellent I was greeted as soon as I walked into the dealership. William was really friendly and helpful in helping me with the car I was looking for. I ended u I was greeted as soon as I walked into the dealership. William was really friendly and helpful in helping me with the car I was looking for. I ended up purchasing the Golf R on my first visit to the dealership. I am happy with the car and the service. More