
Northland Volkswagen
Calgary, AB
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Excellent experience Our recent experience at Northland Volkswagen was wonderful! Carmen was very helpful in looking through various options, taking us for a test drive an Our recent experience at Northland Volkswagen was wonderful! Carmen was very helpful in looking through various options, taking us for a test drive and answering all our questions. She is very friendly and easy to work with, we truly felt she was giving us the best possible deal and was very straightforward throughout the entire process! More
Routine service bill was much higher than quoted. Was in for the big service ( oil, oil filter, engine air filter, fuel filter, and inspection ). When presented with the bill I was charged labour on t Was in for the big service ( oil, oil filter, engine air filter, fuel filter, and inspection ). When presented with the bill I was charged labour on the air filter install as well as the air filter. I was not advised that this was going to cost above the quote. I was also charged labour and parts cost for DEF. Also not explained upfront. At my local dealer in St. Catharines I was charged only for the DEF. No extra charge for labour. Also was only charged the going rate for DEF. Northland charged more the twice the price. I was visiting the area when the service was due. I will not be back to this dealership for anything. More
Excellent Service I bought my first (almost) new car from Northland VW. I was very impressed, right from the first time I walked in. They have a great showroom, with a I bought my first (almost) new car from Northland VW. I was very impressed, right from the first time I walked in. They have a great showroom, with a good selection of cars, and their staff are friendly and helpful, without being pushy. They also keep their website up to date, which I appreciated! I dealt with Carmen, she was wonderful! She went above and beyond my expectations, and I'm not just saying that! She gave me excellent service, from finding out the info that I needed, to dealing with my questions and concerns. She is personable and easy to talk to, and I left feeling like I had made a new friend :) More
Great Experience! Carmen was a pleasure to deal with throughout the process of purchasing my Golf. She was extremely helpful, knowledgeable and was not pushy. The deale Carmen was a pleasure to deal with throughout the process of purchasing my Golf. She was extremely helpful, knowledgeable and was not pushy. The dealership loaded up my vehicle with the wrong rim/tire combo which I only noticed once I arrived home after my new car purchase. I called Carmen to let her know. Without a moments hesitation Carmen asked for my address and came to personally bring me the correct wheels within the hour. What excellent customer service! Thank you Carmen! More
Amazing customer service Carmen was an awesome experience all around with amazing customer service and such a wonderful person to deal with and all the staff too was amazing, Carmen was an awesome experience all around with amazing customer service and such a wonderful person to deal with and all the staff too was amazing, with so much knowledge thank you for an amazing experience :) More
Plainly said, Matt is fantastic. Matt is someone who is very patient and eager to help. He isn't pushy at all and gives you the space you need while giving you all the necessary tools Matt is someone who is very patient and eager to help. He isn't pushy at all and gives you the space you need while giving you all the necessary tools to make the best informed decision. I had been to many dealerships prior to Northland Volkswagen and by far, Matt was the most comfortable salesmen I worked with. I would highly recommend going to him just to see what Volkswagen has to offer for you. More

A great experience. Last week I purchased a Golf Sports Wagon from Northland Volkswagen. During the process, from choosing the car to the final purchase, I dealt with sev Last week I purchased a Golf Sports Wagon from Northland Volkswagen. During the process, from choosing the car to the final purchase, I dealt with several employees. Everyone of them was friendly, helpful and most importantly knowledgeable. My overall experience was wonderful! I'm loving my new car and would not hesitate sending family and friends to Northland. Thank you all, Leigh Hardy More
World class buying expereince from Northland VW Amazing experience from Oliver L. sales Manager who was able to understand request and being flexible to a different style of car purchase from myself Amazing experience from Oliver L. sales Manager who was able to understand request and being flexible to a different style of car purchase from myself. He navigated process very smoothly and very professionally. Didn't feel push sale environment but at the same time all of the information was provided. I can say that professionalism and amazing customer service was from very moment I walked in to the dealership up to the point I picked car up this about all of the people that I was dealing with. This is my first time when I made decision of buying a car because of sales manager. His confidence and passion towards product that he represents helped me to make decision. Also from after sale experience was wonderful. I did purchase a lot of new cars but I can 100% say that interaction with Guy from finance and Ron who literally walked through all of the points. Great job! After I purchased car I noticed that this dealership won a VW nomination of dealership of the year. I 100% agree with it and there is a reason why this dealership best in Province. More

Cool car, warm team. Impressed not only by the Jetta, but also nice and professional Jason Hofer. Go directly to Jason Hofer, you will absolutely have the same feel like m Impressed not only by the Jetta, but also nice and professional Jason Hofer. Go directly to Jason Hofer, you will absolutely have the same feel like mine, this very gentle gentleman is sincerely helping you with every concern you have. Joson Hofer, Jared Boyce, Manou Glijn,Trevor Majeski, Oliver Lay and the nice engineer (title mentioned somewhere, sorry I forgot your name lol) Thanks to all those who helped me with my first new car. More
2017 Golf Sport Wagen I bought my Black 1987 Scirocco 16V new in 1987 at Northland. I wish Matt would have been around then! He is an absolute gentleman. Super patient, I bought my Black 1987 Scirocco 16V new in 1987 at Northland. I wish Matt would have been around then! He is an absolute gentleman. Super patient, easy to get a hold of and responds to questions with confidence and honesty. ( and he's a car guy! ) If there were a 10 star "rate your experience with Matt" he would get a 10. The VW's are available at all the dealerships in town... Matt parks his car at Northland Volkswagen. Give him a call if you are looking for a VW! More