Northland Volkswagen
Calgary, AB
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Bought a car. Bought a slightly used car and traded in my truck. They were quick and courteous. Got the deal done with no problems and they took care of me. Treated Bought a slightly used car and traded in my truck. They were quick and courteous. Got the deal done with no problems and they took care of me. Treated me fairly on the dollars too. Would recommend to others no problem. More
Worst customer service I have ever received in my life The second they had my money, the friendly faces and kind demeanor stopped, and they didn't give a care any more. Despite having up sold on 6k in extr The second they had my money, the friendly faces and kind demeanor stopped, and they didn't give a care any more. Despite having up sold on 6k in extras, the second unsigned the papers I was no longer a valued customer, but someone stuck with them. They had to re-do the tint on my car 5 times!!! Yes, FIVE! Each time I could see from 10 feet away large bubbles, trapped lint and other degree under the tint. Just plain sloppy work, I can't believe they would have let a customer see a job that poor, and never mind having to re do it 4 more times before it was done even OK. I'm not usually a difficult customer but they turned me into one, the staff I dealt with clearly felt trapped in their career because they clearly didn't feel any pride in the job they did. More
Didn't have to lift a finger I called Thursday evening to schedule an oil change and quote on a new passenger side tire (hit a pothole and there was a lump on the sidewall) assumi I called Thursday evening to schedule an oil change and quote on a new passenger side tire (hit a pothole and there was a lump on the sidewall) assuming that the service centre would be booked for at least a week. I was surprised to find out that I was booked the next morning! I was greeted by Jane who was lovely to deal with at 8:30 in the morning. Shuttle was there to take me to work and I received a call by 10:30 advising my service was done and a quote on a new tire. Unfortunately the quote I feel was much too high (195 plus taxes and fees mounted and balanced for one tire) so I opted out - but nevertheless I picked up my car at lunch and drove away with a smile. Thanks Northlands! More
Seemless I scheduled a "C" service for my 2015 TDi Beetle the day before, I dropped the car early a.m., the shuttle driver dropped me off at school, I was info I scheduled a "C" service for my 2015 TDi Beetle the day before, I dropped the car early a.m., the shuttle driver dropped me off at school, I was informed what work might need to be done given the kms on my car, and, had a brief call with my service advisor on my lunch saying what was done and that the car was ready. My experience with Northland VW is that the service is always quick, professional and seamless. I came back, took care of the invoice, popped in my car, and was off. More
Best Price in Town I was looking for the best price on a VW Golf Trendline Manual and Nortland VW ended up being significantly cheaper. Carmen was great to deal with. I was looking for the best price on a VW Golf Trendline Manual and Nortland VW ended up being significantly cheaper. Carmen was great to deal with. We got straight to the point, I named my price, they hit it and I bought it. We were done in about an hour. I really appreciated the efficiency. More
Wonderful Experience I went into Northland because I knew Oliver"Oli" Lay from high school and figured he might be able to help me or connect me with someone who would hav I went into Northland because I knew Oliver"Oli" Lay from high school and figured he might be able to help me or connect me with someone who would have my best interests at heart. He passed me onto Alanna who was nothing short of amazing in helping me finance my new vehicle. Due to the work these two put into my deal, I knew I was dealing with the right people and dealership. Trevor was extremely helpful in explaining terms to me and didn't make me feel as if I was just some chick. Helped to work with me on payments. I would definitely recommend Northland and these three fine folks to anyone looking to buy a VW. More
Highly Recommended I would highly recommend Jamie Wedgerfield and his team at Northland Volkswagen to everyone looking to buy or lease a vehicle. I thoroughly enjoyed my I would highly recommend Jamie Wedgerfield and his team at Northland Volkswagen to everyone looking to buy or lease a vehicle. I thoroughly enjoyed my recent experience at Northland Volkswagen. It was such a pleasure dealing with Jamie and his team, especially when making one of the most "expensive" decisions can be stressful. But my decision was stress-free and only affirmed that I am and always will be a proud Volkswagen owner! More
New car purchase Good review overall. Friendly support and good pricing on a new Golf R. Main issue was the new car delivery, as the stoneshield film was not complet Good review overall. Friendly support and good pricing on a new Golf R. Main issue was the new car delivery, as the stoneshield film was not completed requiring a 2nd visit, and upon initial delivery the engine cover was missing. Would recommend this dealer to others buying a VW. More
Best Dealership out there. Very friendly staff, especially Jamie. He got me a wicked deal on a used jeep, and I could not be more satisfied with it! Best experience I've ever ha Very friendly staff, especially Jamie. He got me a wicked deal on a used jeep, and I could not be more satisfied with it! Best experience I've ever had with a dealer! More
Well Done My previous experiences dealing with the service team have been great. I was very satisfied with my car service yesterday as well. Thanks for your arr My previous experiences dealing with the service team have been great. I was very satisfied with my car service yesterday as well. Thanks for your arrangement and advice. More