Northland Volkswagen

Knowledgable, Pleasant and Efficient After searching many dealerships and meeting many slick sales people I found the service at Northland VW refreshing. They were knowledgable and inter After searching many dealerships and meeting many slick sales people I found the service at Northland VW refreshing. They were knowledgable and interested in working with me to find the right vehicle. At each step in the process we spent more time looking, driving and talking about cars on the lot rather than looking at a computer screen. I had an excellent experience with Doug MacGregor. He knew the cars on the lot and was able to compare features with ease. He listened to what I wanted, considered my favorite features from my previous car. I chose 3 cars to test drive. Doug suggested I try the Golf first, he felt it best fit my wants and needs. I didn't test drive the other two cars. At each point in the sale I was dealt with in a pleasant efficient professional manner by the administrative staff. I felt no pressure at any time, was given a fair price for my trade-in and left with a full understanding of the features of my Golf TSI. The perfect car for me. Thank you! More

EXCEPTIONAL, FRIENDLY, HAPPY, AMAZING My experience at Northland Volkswagen was AMAZING!! I dealt with Matt DaSilva and Kevin Bradley. They both went ABOVE AND BEYOND. Stayed late for me My experience at Northland Volkswagen was AMAZING!! I dealt with Matt DaSilva and Kevin Bradley. They both went ABOVE AND BEYOND. Stayed late for me. Did whatever it took to make sure I got my "Tiggy" on the day I hoped to get it. Gave me a great deal!! I had so much fun buying this vehicle, and it was because of the quality and exceptional service from these two gentleman. I highly recommend this dealership and I highly recommend buying a vehicle from these two guys!! Thanks again boys for making this a fun and terrific experience! You guys ROCK!! And Matt is still going above and beyond and arranging to have my car starter to be installed and even making my appointments for me!!! AMAZING!!! You will have fun and laugh lots with these two. Its like family!! THANK YOU THANK YOU THANK YOU!!!! :) And I LOVE my new Tiguan (Eaaassssy boy Tiggy)!! ha ha ha :) (The commercial for the Tiguan in the stable was my late fathers favorite commercial. So now I think of him looking down from heaven saying...Easssssy Tiguan, and it makes me smile!! Thanks again Kevin and Matt!! More

Great sales department Nikki Ngo was fantastic to deal with when shopping for a new GTI. We had a nice long road test, & she tried very hard to find the right car for me. Th Nikki Ngo was fantastic to deal with when shopping for a new GTI. We had a nice long road test, & she tried very hard to find the right car for me. Thanks again for all your hard work! More

Pleasant and easy experience! We went in for a previously owned vehicle and Harsha Bhatnagar literally greeted us at the door and we didn't have to wait around for the receptionist We went in for a previously owned vehicle and Harsha Bhatnagar literally greeted us at the door and we didn't have to wait around for the receptionist to page someone (1 star). We were pressured for time, and Harsha hussled to get us into the vehicle for a test drive as quickly as he could. We were in and out in good timing and got all questions answered. He really respected our time restrictions (2nd star). Harsha promised to follow up with us after a few days and I got a call (3rd star). We were comparing other vehicles and decided to go back to the dealership and asked to take the car out again. We were accommodated quickly again. We felt zero pressure to buy the car and Harsha gave us time to discuss privately if this was the car for us (4th star). We decided to go ahead with the car and with the help of the manager Kevin Bradley we were able to purchase at a very fair price (5th star). Thank you! More

Great service Northland vw is the tops. Best dealership and service department around. I would recommend to anyone. I don't go anywhere else, cheers and thank you Northland vw is the tops. Best dealership and service department around. I would recommend to anyone. I don't go anywhere else, cheers and thank you Jed More

Best car buying experience ever My family went into Northland Volkswagen looking for a used vehicle that would get us around town while sipping fuel. Jason was helpful and knowledga My family went into Northland Volkswagen looking for a used vehicle that would get us around town while sipping fuel. Jason was helpful and knowledgable about what he had on the lot and presented some options. After test driving and inspecting vehicles none really jumped out. Jason and another gentleman from the new car sales side by the name of Oliver conferred and decided to pitch us a deal on a new Jetta (all very low pressure). It was great to have two sales people working together as opposed to climbing over each other for a sale; isn't that the nature of a "team". The Jetta was exactly what we looking for and a new car to boot. Through the entire experience Jason and Oliver were knowledgable, friendly, and in no way pushy. Upon pickup we were greeted by Ron.Roberts who was comical and knowledgable and did a rundown on the Jetta. In finance we dealt Manou. She was friendly, accommodating and a pleasure to work with. I will go to Northland Volkswagon any time I need a vehicle. More

Amazing dealership with a solid team. When I was looking to trade-in my vehicle to get into something new, the team at Northland Volkswagen won me over with their high level of service and When I was looking to trade-in my vehicle to get into something new, the team at Northland Volkswagen won me over with their high level of service and honesty. I initially dealt with Alanna Toogood who was able to get me the car I wanted with a respectable trade-in value for the vehicle I was offering them. Alanna's direct and up-front customer service style makes her very easy to work with. Trevor Majeski handled the finance and service packages. Trevor's personality meshed really well with mine. He is easy going yet focused on getting you set up correctly. Finally on the day of the car pick-up, Ron Roberts took me through all the details of my new vehicle. You can really tell that he is looking to ensure that you are comfortable with all the technology your new car is offering you. More

Second vehicle that I have bought, another great experience. Everyone that we have dealt with at Northland VW is always helpful and goes out of there way to ensure your questions are answered. They are knowledge Everyone that we have dealt with at Northland VW is always helpful and goes out of there way to ensure your questions are answered. They are knowledgeable and easy going, not overly pushy. Dealing with Jamie is always a pleasure, this is the second vehicle I have bought from him and I feel again that he went out of his way to take care of my list of requirements. He kept my budget in mind as the top priority but still got me everything that I wanted in my new vehicle. More

Best dealership EVER This is by far the best dealership I have ever been to The staff is helpful, friendly, and professional from start to finish. I have purchased from h This is by far the best dealership I have ever been to The staff is helpful, friendly, and professional from start to finish. I have purchased from here in the past and I will never go anywhere else for a new vehicles again. Thank you Northland Volkswagen. More

Best Dealership I have ever dealt with!! Jamie was very friendly and a great help during my purchase, I would recommend him to anyone looking for a vehicle. Trevor and Jared in finance were Jamie was very friendly and a great help during my purchase, I would recommend him to anyone looking for a vehicle. Trevor and Jared in finance were respectful of my personal finances and came up with some amazing numbers that worked for me. I enjoyed Ron's sense of humour as he took the time to show me the ins and outs of the car and hooked up my phone. More