Northland Volkswagen
Calgary, AB
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Great Experience! Carmen was a pleasure to deal with throughout the process of purchasing my Golf. She was extremely helpful, knowledgeable and was not pushy. The deale Carmen was a pleasure to deal with throughout the process of purchasing my Golf. She was extremely helpful, knowledgeable and was not pushy. The dealership loaded up my vehicle with the wrong rim/tire combo which I only noticed once I arrived home after my new car purchase. I called Carmen to let her know. Without a moments hesitation Carmen asked for my address and came to personally bring me the correct wheels within the hour. What excellent customer service! Thank you Carmen! More
Amazing customer service Carmen was an awesome experience all around with amazing customer service and such a wonderful person to deal with and all the staff too was amazing, Carmen was an awesome experience all around with amazing customer service and such a wonderful person to deal with and all the staff too was amazing, with so much knowledge thank you for an amazing experience :) More
Plainly said, Matt is fantastic. Matt is someone who is very patient and eager to help. He isn't pushy at all and gives you the space you need while giving you all the necessary tools Matt is someone who is very patient and eager to help. He isn't pushy at all and gives you the space you need while giving you all the necessary tools to make the best informed decision. I had been to many dealerships prior to Northland Volkswagen and by far, Matt was the most comfortable salesmen I worked with. I would highly recommend going to him just to see what Volkswagen has to offer for you. More
A great experience. Last week I purchased a Golf Sports Wagon from Northland Volkswagen. During the process, from choosing the car to the final purchase, I dealt with sev Last week I purchased a Golf Sports Wagon from Northland Volkswagen. During the process, from choosing the car to the final purchase, I dealt with several employees. Everyone of them was friendly, helpful and most importantly knowledgeable. My overall experience was wonderful! I'm loving my new car and would not hesitate sending family and friends to Northland. Thank you all, Leigh Hardy More
World class buying expereince from Northland VW Amazing experience from Oliver L. sales Manager who was able to understand request and being flexible to a different style of car purchase from myself Amazing experience from Oliver L. sales Manager who was able to understand request and being flexible to a different style of car purchase from myself. He navigated process very smoothly and very professionally. Didn't feel push sale environment but at the same time all of the information was provided. I can say that professionalism and amazing customer service was from very moment I walked in to the dealership up to the point I picked car up this about all of the people that I was dealing with. This is my first time when I made decision of buying a car because of sales manager. His confidence and passion towards product that he represents helped me to make decision. Also from after sale experience was wonderful. I did purchase a lot of new cars but I can 100% say that interaction with Guy from finance and Ron who literally walked through all of the points. Great job! After I purchased car I noticed that this dealership won a VW nomination of dealership of the year. I 100% agree with it and there is a reason why this dealership best in Province. More
Cool car, warm team. Impressed not only by the Jetta, but also nice and professional Jason Hofer. Go directly to Jason Hofer, you will absolutely have the same feel like m Impressed not only by the Jetta, but also nice and professional Jason Hofer. Go directly to Jason Hofer, you will absolutely have the same feel like mine, this very gentle gentleman is sincerely helping you with every concern you have. Joson Hofer, Jared Boyce, Manou Glijn,Trevor Majeski, Oliver Lay and the nice engineer (title mentioned somewhere, sorry I forgot your name lol) Thanks to all those who helped me with my first new car. More
2017 Golf Sport Wagen I bought my Black 1987 Scirocco 16V new in 1987 at Northland. I wish Matt would have been around then! He is an absolute gentleman. Super patient, I bought my Black 1987 Scirocco 16V new in 1987 at Northland. I wish Matt would have been around then! He is an absolute gentleman. Super patient, easy to get a hold of and responds to questions with confidence and honesty. ( and he's a car guy! ) If there were a 10 star "rate your experience with Matt" he would get a 10. The VW's are available at all the dealerships in town... Matt parks his car at Northland Volkswagen. Give him a call if you are looking for a VW! More
Tiguan - 2017 Matt was beyond fantastic during the whole car buying experience. He worked with my wife and I to make sure we were getting what we needed, and more i Matt was beyond fantastic during the whole car buying experience. He worked with my wife and I to make sure we were getting what we needed, and more importantly what made sense for us. The experience itself just felt like having a chat with your car friend, which instils a lot of confidence during the purchase. I highly recommend that anyone looking to get into a new VW give Matt a call. More
Excellent Service We have now purchased/leased 6 years from NorthLand in the last 12 years. We continue to go back due to service and honest sales guys (which is a hard We have now purchased/leased 6 years from NorthLand in the last 12 years. We continue to go back due to service and honest sales guys (which is a hard thing to find in Calgary). They provide you with the best price possible without wasting your time. Purchased the car within an hour and had everything sorted to be picked up within a week. We will continue to deal with NorthLand and I would recommend anyone to do the same. Keep up the great work. More
Its About the people...the vehicles too! People make a difference in the service industry. Having the people you deal with 'know' their business is both comforting and reassuring - expect tha People make a difference in the service industry. Having the people you deal with 'know' their business is both comforting and reassuring - expect that here. The people make a difference ( we all know the product is great! ) Car shopping is never easy, and when stressed about a previous (non VW) car ( and another dealership) that has failed you it can be worse. Coming to NorthLand was a really good experience in making a bad situation a whole lot better. From the first call to the Service Dept, to the meeting with Sales, more communication with Service, finalizing with Sales, questions for Part, working with Finance, a car demo on delivery and a congratulations from Management. Kudos. The way that all the components of this dealership came together to make sure I received the information I needed and the best possible product for my money was amazing to experience. It's rare that you find so many people who care enough to work together the way they all do. Great customer service + Great product(vehicles, parts and service) = Happy Customers. Thank you. More