Northland Volkswagen
Calgary, AB
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Very friendly and knowledgable experience Alex was very knowledgable and patient while helping me find a used car. Initially I wasn't persuaded on the cars available, but he kept an eye out an Alex was very knowledgable and patient while helping me find a used car. Initially I wasn't persuaded on the cars available, but he kept an eye out and followed up with a variety of cars in my price range. He was very easy to work with, and provided many options on financing and trades. I ended up getting my Tiguan, which I absolutely love. Thanks for your work, Alex! More
Purchase of a Tiguan Harsha is an excellent Sales Consultant because he took the time to explain to me the options of a Tiquan. He was patient and I did not feel rushed Harsha is an excellent Sales Consultant because he took the time to explain to me the options of a Tiquan. He was patient and I did not feel rushed in my decision to buy a Volkswagen. He was available after the sale to address all my technical questions. Thanks Harsha. Joan Marzetti More
So happy I stepped inside this dealership! I was on a lookout for a car and after weeks of searching, I was ready to give up because I wasn't liking any cars I saw. One day on our way home, my I was on a lookout for a car and after weeks of searching, I was ready to give up because I wasn't liking any cars I saw. One day on our way home, my husband and I decided to stop by just to "browse" but ended up getting THE car. Nikki (Ngo) was beyond helpful and was so patient with us. She answered all our questions (and boy, we had a lot of questions!). Every single employee there was really nice and made us feel very welcome. Probably the best customer service in the city! More
Great service as always This is our second purchase from Northland and they were as amazing as the first time. Oliver put together our deal and Jason took over when we came i This is our second purchase from Northland and they were as amazing as the first time. Oliver put together our deal and Jason took over when we came in. They are both very helpful, answered all our questions and took the time to explain everything. Would recommend both of them to all our friends. More
Wonderful experience. Nikki Ngo helped put us in the exact vehicle that we were looking for. Guy was most helpful in explaining all of our warranty and purchase options and Nikki Ngo helped put us in the exact vehicle that we were looking for. Guy was most helpful in explaining all of our warranty and purchase options and Ron went over the new vehicle delivered with a fine toothed comb. I would highly recommend the Northland Team. Alan Jackson More
Will never shop anywhere else! This is my third purchase from Northland and their customer service is by far the best in the city! This was my first purchase with Alanna and she was This is my third purchase from Northland and their customer service is by far the best in the city! This was my first purchase with Alanna and she was amazing from the start. Very knowledgeable, took the time to explain all my options and answered my 101 questions, texts and emails, even if she wasn't in the office. My purchase was very easy and stress free and i'm in love with my new Tiguan R Line! More
Amazing customer service! I purchased a new car from this dealership and did everything via phone and email (.I live in Edmonton) It was easy, simple, but thorough and quick. I purchased a new car from this dealership and did everything via phone and email (.I live in Edmonton) It was easy, simple, but thorough and quick. When I arrived in Calgary to pick up the car, it was ready and waiting for me with all the documents ready to sign. A wonderful man walked me through all the bells and whistles on my car and I was off on my way. Love it!! That's how easy everything should be. Thank you Alanna and Guy. More
Stress free from start to finish We had a great experience with Northland Volkswagen when purchasing our new golf. Alanna was very knowledgeable, empathetic and helpful. She was not a We had a great experience with Northland Volkswagen when purchasing our new golf. Alanna was very knowledgeable, empathetic and helpful. She was not at all like the typical pushy sales people, the whole process was very simple and enjoyable even when it came to the finance part of the sale. Guy was very informative and helpful. We did not feel the typical pressure to add a bunch of different packages to our deal, this made the experience a lot less stressful. We were really impressed with the entire process. More
Another great buying experience at Northland VW I purchased a new 2016 Golf this past week and was rewarded with an(other) excellent sales experience at Northland VW. My first connection regardi I purchased a new 2016 Golf this past week and was rewarded with an(other) excellent sales experience at Northland VW. My first connection regarding a new car was online to Carmen Huber who was very patient and helpful and answered all the questions I had at the time. When I came into the dealership to test drive some vehicles Carmen wasn't around so I did the drives with Jason Hofer - he was excellent on the test drive and handled virtually every question (I had a lot because I'd been driving another Golf since 2003) I threw at him. After finding out that stock was so limited (1 left!) on the Volksfest eligible model that we wanted, I decided to buy that day. Jason did a great job on leading me through the sale and getting me prepped to move on to the finance group at the dealership where I would mostly work with Jared Boyce. Jared was super friendly and likable and was excellent at explaining to me all of the options available to us on our new vehicle and really putting into context the benefits of each. I told him he did an excellent job as I don't think people get told enough when they do something really well. When we finished the deal on pickup day he was respectful of our time constraints and helped us get through all that needed to be done in a timely manner. Finally, I had one phone interaction with Manou - she was also friendly and helpful so really rounded out our overall experience with Northland. That's about it - our second (2003, 2016) good experience at Northland Volkswagen. If you come to buy a car there and cross paths with the people I've mentioned you'll leave happy! More
Alex Rodrigo Dealt with Alex from used car sales definatley the best salesmen I have ever dealt with. Very helpful and will bend over backwards to help you and lea Dealt with Alex from used car sales definatley the best salesmen I have ever dealt with. Very helpful and will bend over backwards to help you and leave with a smile. Always available to message/call even after purchase with any questions about the car or any other VW knowledge. More